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  Public Ticket #2478660
Multi day booking
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Comments

  • Kevin started the conversation

    Hi,

    Is it possible to create multi day/week bookings? For example if a customer wants to book 3 weeks in one go.

    Also, I would like to know if I can add options like having a choice between 2x 4,5 hours, or 1x 9 hours on a day. So for example that I have the option of choosing between 8:00 - 12:30 and 12:30 - 17:00, or 8:00 - 17:00.

    Kind regards,

    Kevin

  • [deleted] replied

    Hi Kevin

    Thank you for your interest in our plugin.

    Unfortunately at the moment we don't have option for one Service to last more than one day so multi-day booking isn't possible at the moment. However, if your duration is in hours then we have recurring option and with it customer can choose the type of recurrence and how many appointment he will book during the one booking process, more about this you can read here

    If you create two services with different duration of 4.5 hours and 9 hours and set employee's working hours from 8-17:00 then our plugin will work like you need, if customer chooses Service 1 with duration of 4.5 hours then two time slots will be shown and if it chooses Service 2 with duration of 9 hours one time slot will be chosen (all you need is to enable option 'Use service duration for booking time slots' in our General Settings).

    Best regards.

  • Kevin replied

    Hi Isidora,

    We can't find the recurring appointments, these are all the available options: 

    http://prntscr.com/tp4d6a

    Can you tell me what we are missing?

  • [deleted] replied

    Hi Kevin,

    Please go to the back-end, open Service page and open one Service to edit it. On the first Details tab you will see option  "Set recurring appointment" that is disabled, choose one of other options in it and you will enable the option, and a couple of new options will appear. Save this setting and then try booking process from the front-end booking form.

    Best regards.

  • Kevin replied

    Hi Isidora,

    As I have shown in my previous reply, I don't see anything regarding a reccurring appointment. Here is the screenshot of what I am seeing again: http://prntscr.com/tp4d6a, I also attached the image.

  • [deleted] replied

    Hi Kevin,

    Sorry for not seeing this. Can you please tell me where are you trying this? If you have our plugin then you probably don't have the latest version. Recurring is added in 2.7 version, so the plugin needs to be updated.

    If you are trying on our demo site then I have checked and the option is visible on the demo (so I suppose that you have our plugin installed but some lower version).

    Best regards.

  • Kevin replied

    Hi Isidora, 

    How can I update the plugin? A collegue of mine bought it but he is on holiday right now. The plugin on the wordpress page is the same or older (I got 2.6 installed).

    Kind regards,

    Kevin

  • [deleted] replied

    Hi Kevin,

    You can follow our explanation provided here about how to manually update the plugin.

    If there is anything we can do please let us know.

    Have a nice day.