Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2483422
MYSQL table error
Closed

Comments

  •  1
    ALF1EE started the conversation

    Hi there,


    I'm trying to setup my table that now has the master detail plugin installed. the table worked fine when manually adding data. I've now setup a mysql db and when changing the settings (display/sorting/visibility etc) the page just hangs. When refreshing the wordpress dashboard all my tables have dissapeared! The mysql table just shows no data as if i'd never set anything up. I've gone through multiple times ad seems to happen when setting visibility/sorting on the columns.

  •  2,498
    Aleksandar replied

    Hello ALF1EE

    If you've enabled sorting and/or filtering in the "Sorting and Filtering" tab above the table, and then you manually disabled sorting (or filtering) for each column individually, the table will break. This is happening because the logic of the plugin is broken - you're telling it the table is sortable, by enabling the "Sorting" feature in table settings, but then you disable sorting for all columns, so the plugin sees a paradox, and is not able to render the table.

    Please check if this is what's causing the issue. If not, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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