Okay

Public Tickets

bkt Result Dialog BugClosed   Amelia   Updated July 30, 2024 at 6:00am   11 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that they have added the script to the homepage: This will change the service name upon landing from the payment step. I ... louis Applying Shortcode In CellClosed Pre-purchase questions for wpDataTables   Updated July 29, 2024 at 2:02pm   6 Most recent comment from Aleksandar Vuković:I don't believe this is possible, Louis.I can definitely give it a try if you provide me with a temporary wp-admin (Administrator) user in a PRIVATE response, but I can't promise anything ... Florent CONDE Display issues regarding highchart stockClosed   wpDataTables   Updated July 29, 2024 at 1:23pm   4 Most recent comment from Aleksandar Vuković:Hello Florent.Milos is out of the office, so I'll jump in to close this ticket.I'm glad to see he was able to provide you with needed assistance. Please feel free to reach out to us if you ... grzegorz Tourist guide with 50 peopleClosed Pre-purchase questions for Amelia   Updated July 29, 2024 at 1:14pm   4 Most recent comment from Stefan Petrov:Hi grzegorz,It can be done, but it's actually a different process. If you want to book multiple customers on the same timeslot, you would need to edit the existing appointment and add the custo ... Roland Timetable selection Problem.Closed   Amelia   Updated July 29, 2024 at 1:09pm   4 Most recent comment from Stefan Petrov:You are welcome, Roland.Glad that i could help.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Cédric Mercier TechnicClosed Pre-purchase questions for Amelia   Updated July 29, 2024 at 11:14am   2 Most recent comment from Marko Davidović:Hello there,Thank you for reaching out to us.You can set work hours however you like. The availability of the service is defined by employees' working hours, so you would need to edit those in o ... Karim Ghariani Data lossClosed   wpDataTables   Updated July 29, 2024 at 11:13am   2 Most recent comment from Aleksandar Vuković:Hello again Karim.Can you please send me the Excel file, so I can check it out locally? You will need to zip the file in order to upload it here.If the file contains sensitive data, make sure to enab ... Karim Ghariani Cant access to standard options even if purchasedClosed   wpDataTables   Updated July 29, 2024 at 11:12am   2 Most recent comment from Aleksandar Vuković:Hello Karim.Can you please tell me which features are missing from your installation as I couldn't see anything from your screenshots? Thomas Cancelled Time SlotsClosed   Amelia   Updated July 29, 2024 at 11:05am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, no, no one in Amelia except admin can delete anything and Amelia stores these data this how it is designed to work. So both customers are s ... Kameriya Celik Test email, Time frames, Google calenderClosed   Amelia   Updated July 29, 2024 at 10:48am   2 Most recent comment from Uroš Jovanović:Hello Kameriya,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Mark Hare Longer DurationClosed   Amelia   Updated July 29, 2024 at 10:26am   4 Most recent comment from Stefan Petrov:Hi Mark,Unfortunately, at this moment, we don't do customization. Included support covers help with bugs and general inquiries for the plugin features. You can suggest it as a feature on our pag ... Bilal Elementor not workingClosed   Amelia   Updated July 29, 2024 at 10:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This does not sound like Amelia issue but instead a some server issue but first please try out 2 ways to install Amelia 1. You can download Amelia from ... Jordi Associate a service to an eventClosed   Amelia   Updated July 29, 2024 at 9:47am   2 Most recent comment from Uroš Jovanović:Hello Jordi,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion p ... Anton Shylo TechnicalClosed   Amelia   Updated July 29, 2024 at 9:03am   2 Most recent comment from Uroš Jovanović:Hello Anton,Thank you for reaching out to us.Please note that my colleague has since responded to the ticket that you created. Lena Appointments DisappearingClosed   Amelia   Updated July 29, 2024 at 8:57am   2 Most recent comment from Aleksandar Vuković:Hello Lena.Thank you for reaching out to us.The only example where payments are registered but no appointment is made is when you're using WooCommerce as a payment integration. There are rules in ...