As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

vagtarap Loading BarsClosed   wpDataTables   Updated November 15, 2024 at 4:25pm   3 Most recent comment from Miloš Jovanović:Hello, I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! :) ... martin levine number of licenses neededClosed Pre-purchase questions for wpDataTables   Updated November 15, 2024 at 4:24pm   2 Most recent comment from Miloš Jovanović:Hi martin, We only recommend activating the Plugin for a live/production version of the Site. For any Staging/Development/LocalHost/Testing version of the Sites, you are not obligated to activate the ... noemi Campi ObbligatoriClosed   Amelia   Updated November 15, 2024 at 1:13pm   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Custom fields can not be used as vouchers or check the correct text or validity of a ... Barad Dediashwili How to copy specific language translations to another websiteClosed   Amelia   Updated November 15, 2024 at 1:06pm   4 Most recent comment from Marko Davidović:Hello again, Not sure if this is possible via some other plugin but Amelia does not have such possibilities Im afraid. Should you have any further inquiries, we kindly request that you open separate t ... varia bonora eventsClosed   Amelia   Updated November 15, 2024 at 12:22pm   2 Most recent comment from Stefan Petrov:Hi varia, I hope you are doing well. That's a nice idea, but, unfortunately, there is no such option currently in Amelia. While you can configure different tickets and categories, there is no opt ... Inaia Notification when slot opens in eventClosed   Amelia   Updated November 15, 2024 at 12:06pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can read this in our documentation on this link https://wpamelia.com/waiting-list/ ... Clement rhein Google cal not syncingClosed   Amelia   Updated November 15, 2024 at 11:21am   2 Most recent comment from Uroš Jovanović:Hello Clement, If you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the ... Stanislav Straškrába How to set up services for the future bookingsClosed   Amelia   Updated November 15, 2024 at 11:20am   2 Most recent comment from Uroš Jovanović:Hello Stanislav, Thank you for reaching out. At the moment, the only solution is to create a new worker for the new services starting in January 2025, while limiting the working days of the existing w ... Evrard Upgrade to Pro Lifetime MembershipClosed   Amelia   Updated November 15, 2024 at 11:18am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. We will take a look into this, in the meantime, please provide me with the screen recording of the whole process so we can figure out what the exact issue is. ... Ashlee Time ChangeClosed   Amelia   Updated November 15, 2024 at 11:08am   2 Most recent comment from Uroš Jovanović:Hello Ashlee, Thank you for reaching out to us. Please check the complete explanation of the time zones. Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ... Bert rmh Braet amelia plug in doesnt workClosed   Amelia   Updated November 15, 2024 at 11:01am   2 Most recent comment from Uroš Jovanović:Hello Bert, Thank you for your message. Unfortunately, we are unable to provide a refund for your purchase, as the license was bought in May, and our refund policy only allows refunds within 120 days ... Anja in der Weide Wordpress sends "register email" after Amelia bookingClosed   Amelia   Updated November 15, 2024 at 10:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that yo ... Siyeong Notification EmailClosed   Amelia   Updated November 15, 2024 at 10:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you place %appointment_cancel_url% in notifications it cannot sendcustomer to another site. If you can replicate this issue please send us short one ... robertcabiyaan ColumnsClosed   wpDataTables   Updated November 19, 2024 at 7:07am   2 Most recent comment from robertcabiyaan:Is there any answer for this ? Robert Culkin Multiple Locations for One EmployeeClosed   Amelia   Updated November 15, 2024 at 9:47am   4 Most recent comment from Uroš Jovanović:Hello Jan, Thank you for reaching out to us. Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations ...