Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Frédéric Santi Pagination not working with server side serialized dataClosed   wpDataTables   Updated November 27, 2023 at 8:08pm   2 Most recent comment from Miloš Jovanović:Hi Frédéric, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Duncan Richardson Paypal errorClosed   Amelia   Updated November 27, 2023 at 7:33pm   18 Most recent comment from Uroš Jovanović:Hello Duncan,Glad to hear that it works now.Please let me know if you have any other questions. Michael Berger Events shortcode stylingClosed   Amelia   Updated November 27, 2023 at 7:18pm   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please try the following CSS and let me know if it works or not: .amelia-v2-booking #amelia-container .am-ec {    box-shadow: rgb(209, 213, 215) 0px 2p ... Dervis Background colour on calendarClosed   Amelia   Updated November 27, 2023 at 7:10pm   2 Most recent comment from Uroš Jovanović:Hello Dervis,Thank you for reaching out to us.Please try the following CSS and let me know if that works for you or not: .amelia-v2-booking #amelia-container .am-advsc.fc-theme-standard td {    back ... Jose Nothing works.Closed   Amelia   Updated November 27, 2023 at 6:14pm   5 Most recent comment from Jose:Perfect! Thank you very much for your great support.For me, you can close the ticket.Have a great day!Jose Kuno Seebaß Live Events with zoom, Event Tickets for offline Events and invoiceClosed Pre-purchase questions for Amelia   Updated November 27, 2023 at 6:05pm   2 Most recent comment from Uroš Jovanović:Hello Kuno,Thank you for expressing interest in Amelia and for your patience.1. Please check the following part of the documentation on how to set up Zoom for events.2. This feature will be implemen ... Karin Åberg VERY URGENT!!! BOOKINGS DOESN'T WORK AFTER LAST UPDATEClosed   Amelia   Updated November 27, 2023 at 4:12pm   4 Most recent comment from Uroš Jovanović:Hello Karin,Glad to hear that.If you have any other questions, please let me know and I will assist  you with it.I appreciate your patience. Assaf Images in servicesClosed   Amelia   Updated November 27, 2023 at 3:27pm   2 Most recent comment from Stefan Petrov:Hello Assaf,Thanks for reaching out to us.For the time being, this is how it is designed. The button serves as a trigger to open other pictures, ( if there are other pictures)You can maybe change the ... Lorenzo closing day alertClosed   Amelia   Updated November 27, 2023 at 2:48pm   9 Most recent comment from Stefan Petrov:Hello Krishna Temple,When you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions ... Laura S. Block costumerClosed   Amelia   Updated November 27, 2023 at 2:27pm   2 Most recent comment from Stefan Petrov:Hello Laura,Thanks for reaching out to us. There is no option to block the customer from booking the appointment but with Amelia 7.0 we've added the option to mark the customers with a "no show" ... Tim Smits LanguageClosed   Amelia   Updated November 27, 2023 at 1:33pm   2 Most recent comment from Stefan Petrov:Hello Tim,Thanks for reaching out to us.While some labels can be translated in the Customize section, you may want to use external plugins like Loco Translate or PoEDIT to edit some strings that are n ... Karina Zapata Amelia appointment is not showing in google calenderClosed   Amelia   Updated November 27, 2023 at 12:41pm   2 Most recent comment from Marko Davidović:Hello Karina, Thank you for reaching out to us.Please check if you have connected the employee to the correct calendar in employee modal and also check for these 3 things 1. You have option Remove ... Vivian Bareiss unnecessary appointments tab in myaccountClosed   Amelia   Updated November 27, 2023 at 12:23pm   4 Most recent comment from Marko Davidović:Hello Vivian,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... sl chai $0 appointment going through checkoutClosed   Amelia   Updated November 27, 2023 at 11:34am   4 Most recent comment from Uroš Jovanović:Hello Chai,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Tomas Lundström Internal notesClosed   Amelia   Updated November 27, 2023 at 11:30am   2 Most recent comment from Stefan Petrov:Hello Tomas,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. There is an option to add the internal note to the appointment, but onl ...