As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Jbari Magid Need to Differentiate Fully Booked Days from Closed Days on Amelia CalendarClosed   Amelia   Updated November 8, 2024 at 11:35am   4 Most recent comment from Stefan Petrov:Hi Jbari, For this use case, it can be changed with custom CSS code, but we would need the page where the booking form is located with one day (at least) fully booked. We would need to change the elem ... krisna purbaya make notification by genderClosed   Amelia   Updated November 8, 2024 at 10:46am   2 Most recent comment from Marko Davidović:Hello again, We have replied to your other ticket for the same question so we can continue our correspondence there. We wish you all the best and hope you have a wonderful day ahead.  Marco Schnyder Date Format display backend not working properlyClosed   Amelia   Updated November 8, 2024 at 9:34am   12 Most recent comment from Stefan Petrov:Hi Marco, Its recommended to use the default time and date format in Wordpress, since Amelia doesn't have its own date and time format. Since you can configure any custom date format, Amelia is n ... Charles Step by step booking for eventsClosed   Amelia   Updated November 8, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hi Charles, You can use WebHooks or API's, but, unfortunately, we would not be able to provide assistance, because at this moment we don't do customizations.  Rasmus Subscription changeClosed   Amelia   Updated November 8, 2024 at 9:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Downgrade is not possible what you can do is you can cancel current license and when it expired you can purchase new license that suits your needs. Your ... stefano roveda WP Hooks, object structureClosed   Amelia   Updated November 8, 2024 at 9:17am   2 Most recent comment from Uroš Jovanović:  Good evening, To work with Amelia's hooks and filters like amelia_before_cf_added_filter, it's helpful to review the plugin's source code directly, as Amelia’s documentati ... Gianluca Pre-purchaseClosed Pre-purchase questions for Amelia   Updated November 8, 2024 at 9:05am   2 Most recent comment from Uroš Jovanović:Hello Gianluca, Thank you for reaching out to us. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issu ... Markus Größing Amelia Manager Role see UTC time and not local time as Amelia EmployeeClosed   Amelia   Updated November 8, 2024 at 9:00am   14 Most recent comment from Uroš Jovanović:Hello Markus, A new Amelia update will be released on Tuesday and it will be resolved with that version of the plugin. I appreciate your patience. Dima Vaneva Issue Syncing Amelia Plugin with Outlook CalendarClosed   Amelia   Updated November 8, 2024 at 8:33am   4 Most recent comment from Uroš Jovanović:Hello Dima, Glad to hear that you found the solution and made such a decision, Please let me know if you have any other questions. Elizabeth Pont Can't block Sunday'sClosed   Amelia   Updated November 8, 2024 at 8:23am   3 Most recent comment from Uroš Jovanović:Hello Elizabeth, Glad to hear that you found the solution for this. I will have this ticket closed now. Hal Rose Customer AccountClosed   Amelia   Updated November 8, 2024 at 7:55am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. There is no such option this would be some sort of membership feature and Amelia does not have that. In Amelia it work like this. You create a page wi ... Martin Translation can't be savedClosed   Amelia   Updated November 8, 2024 at 7:51am   17 Most recent comment from Marko Davidović:Hello again, Yes, I agree and I will forward this to appropiate sector and you are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request ... Vogue Couture block particular service on selected daysClosed   Amelia   Updated November 8, 2024 at 7:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you want to permanently not offer them on weekend you can delete them form employee work hours on those days. If you want to remove them only for some ... Roy van Lieshout Step-by-step Booking Form Does Not Show on FrontendClosed   Amelia   Updated November 8, 2024 at 7:22am   4 Most recent comment from Marko Davidović:Hello again, One of these 3 provided solutions has worked until now in 100% of cases so this should help you. So if you turned off all other plugins for example and if the page does not show once you ... Rita silva integration outlookClosed   Amelia   Updated November 8, 2024 at 7:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you want to use Outlook integration you need to set this up in Azzure. We can only explain how and what you need to set there so that this can be conn ...