As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Laurie Bleier Bleier Calendar won’t loadClosed   Amelia   Updated October 16, 2020 at 2:22pm   12 Most recent comment from [deleted]:Hi Laurie, Sorry for the delay. When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceEmployeeEmployee ... Mario Blanco Notifications setting Cron in bluehostClosed   Amelia   Updated October 16, 2020 at 2:12pm   8 Most recent comment from [deleted]:Hello Mario,Aleksandar is out of the office, so I will try to help out. We haven't changed anything regarding this matter in Amelia. So, You need to check if the plugin WP Crontrol changed so ... Ummang Redirect to Empty CartClosed   Amelia   Updated October 16, 2020 at 1:18pm   2 Most recent comment from [deleted]:Hi Ummang,It might be because of the update, can you please deactivate and activate the plugin and clear cache? Let me know if this solved the problem, please. Natalia González G suite notifications not being sentClosed   Amelia   Updated October 16, 2020 at 1:17pm   4 Most recent comment from [deleted]:Hello Natalia, Aleksandar is out of the office, so I will try to help out. Since you use another plugin for this purpose, SMTP, on your website, you need to choose WP Mail as a Mail service option i ... Delehaye FeatureClosed   Amelia   Updated October 16, 2020 at 1:07pm   6 Most recent comment from Miloš Jovanović:Hi Delehaye,You are welcome.Have a great weekend! Christopher Schroeder Unable to copy and pasteClosed   wpDataTables   Updated October 16, 2020 at 12:57pm   5 Most recent comment from Isidora Markovic:Hello Christopher,Aleksandar is on vacation and I will answer you.I am glad that you find the solution for your issue. Thank you for your suggestion. We carefully follow customers requirements and tr ... cyril Create Table with SQL Query = No Results FoundClosed   wpDataTables   Updated October 16, 2020 at 12:52pm   2 Most recent comment from Isidora Markovic:Hi cyril,Thank you for your purchase.No, if you don't have results in preview then you should not be able to create table it should throw the error.I will provide this to our developer team to c ... Frank Blair PlaceholdersClosed   wpDataTables   Updated October 16, 2020 at 12:11pm   15 Most recent comment from Frank Blair:Will do.  Thanks. Ramiro Allow employees to create reservations for new customersClosed   Amelia   Updated October 16, 2020 at 12:09pm   4 Most recent comment from [deleted]:Hello Hajjar, This feature isn't planned for now, so we can't say for sure if and when it could be implemented in the future. But please check if there is such feature suggestion here ht ... Stephanie shortcode breaks my pageClosed   wpDataTables   Updated October 16, 2020 at 12:04pm   4 Most recent comment from Isidora Markovic:Hi Stephanie,I am glad that you find what cause the issue.If you have any other issue or question please open a new ticket, and we will help you out. damian dauti presale question about pluginClosed Pre-purchase questions for Amelia   Updated October 16, 2020 at 11:15am   2 Most recent comment from [deleted]:Hi Damian Dauti,Thank you for your interest in our plugin.Unfortunately something like this is not possible with our plugin at the moment since we don't have subscription option. We are currently ... Frank Blair Images in the popupClosed   Master-Detail Tables for wpDataTables   Updated October 16, 2020 at 11:03am   6 Most recent comment from Isidora Markovic:Hi Frank,Aleksandar is on vacation and I will help you out.As I can see you find the solution for all issues. If you have any other question or issue please open new ticket, and we will help you out. Priyanka K Can we extend the plugin and add new custom notificationClosed Pre-purchase questions for Amelia   Updated October 16, 2020 at 11:00am   2 Most recent comment from [deleted]:Hi Priyanka K,Thank you for your interest in our plugin.Unfortunately something like this isn't possible at the moment and you wouldn't be able to add it since our code is minified, but may ... Massimo Sovilla Can't UpdateClosed   Master-Detail Tables for wpDataTables   Updated October 16, 2020 at 10:36am   2 Most recent comment from Isidora Markovic:Hi Massimo,Thank you for your purchase.Can you please try to update over Updates of WordPress?Also, you are able to update manually by downloading add-on from our store https://store.tms-plugins.com ... Samuel LIu column fixClosed   wpDataTables   Updated October 16, 2020 at 10:18am   2 Most recent comment from Isidora Markovic:Hi Samuel,Thank you for your purchase.1)Yes you can change it in our Main settings of plugin with option Align numbers.(attachment)2) IT is not possible with plugin built-in features3) Those are filte ...