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Public Tickets

Kazuki Customer PanelClosed   Amelia   Updated August 5, 2024 at 11:10am   2 Most recent comment from Uroš Jovanović:Hello Kazuki,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... MANASSE Balogun How do I perform Conversion TrackingClosed   Amelia   Updated August 5, 2024 at 11:03am   2 Most recent comment from Stefan Petrov:Hi MANASSE,Thanks for reaching out to us. This would require a developers attention but before I reach out to them for more information, can you please provide a bit more information? We do have inst ... ike MSSQL driverClosed   wpDataTables   Updated August 5, 2024 at 10:42am   7 Most recent comment from Aleksandar Vuković:Hi again Ike.Can we try adding a separate DB on your site?If yes - Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ... William J Rutledge Installation not working.Closed   wpDataTables   Updated August 5, 2024 at 9:58am   4 Most recent comment from Aleksandar Vuković:Thank you for letting me know, William.It was most likely cache that got cleared on your server automatically after a certain period.Please feel free to reach out to us if you have any further questi ... Robert Pothier Notification tagsClosed   Amelia   Updated August 5, 2024 at 9:43am   2 Most recent comment from Stefan Petrov:Hi Robert,Thanks for reaching out to us. Have you tried copying/pasting them again to the notification template? Sometimes you need to "verify" the placeholders by selecting them from the menu and the ... Saisha Bhagchandani RefundClosed   Amelia   Updated August 5, 2024 at 9:43am   2 Most recent comment from Uroš Jovanović:Hello Saisha,We can proceed with refund in no time, just before that, I wanted to know a little bit more about your issue with payment providers and other issues as well and see if I could help you.L ... Alexander Strenger RefundClosed   Amelia   Updated August 5, 2024 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to subm ... Miloud calendar all dates are unavailableClosed   Amelia   Updated August 5, 2024 at 8:04am   4 Most recent comment from Uroš Jovanović:Hello Miloud,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Robert Pothier Compulsory location selectionClosed   Amelia   Updated August 5, 2024 at 7:52am   41 Most recent comment from Stefan Petrov:No problem, Robert.Yes, it was strange because we couldn't replicate the use case on a few machines, so we couldn't identify this as a bug. Keep me posted, of course.  Michael Event attendees exportClosed   Amelia   Updated August 5, 2024 at 7:16am   6 Most recent comment from Stefan Petrov:Hi Michael,No problem, you are welcome. Looking forward to hearing from you regarding other questions or issues. Simon Ferrara BookingClosed   Amelia   Updated August 5, 2024 at 6:31am   2 Most recent comment from Stefan Petrov:Hi Simon,Thanks for reaching out to us. This would be possible if you have two services assigned to one employee. In that case, once a customer chooses the timeslot for service 1, the same timeslots ... Adam O. Cron ScheduleClosed   Amelia   Updated August 5, 2024 at 5:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Cronn notifications are WP product not ours and you can use them without Amelia. So we can not know what and how you set cron to work and how many times i ... Claude Michaud Multi-days eventClosed   Amelia   Updated August 5, 2024 at 5:28am   4 Most recent comment from Marko Davidović:Hello again, Thank you for the additional explanation we understand it better and events have a completely different way of function and logic so this is not as easy to implement as you may think and ... Bryce Davis Custom HTML Services DescriptionClosed   Amelia   Updated August 5, 2024 at 5:16am   8 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ashlee adding the Cron for scheduled notificationsClosed   Amelia   Updated August 5, 2024 at 5:16am   2 Most recent comment from Marko Davidović:Hello there,Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set on ...