Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mitchell Some people wont get confirmation emailClosed   Amelia   Updated December 4, 2023 at 6:27am   4 Most recent comment from Marko Davidović:Hello Mitchell, We can not know what method for notifications you are using but you have in our documentation explanation how each method need to be set and we do not advise using PHP https://wpameli ... Sean Markland Double books a time slotClosed   Amelia   Updated December 4, 2023 at 6:26am   2 Most recent comment from Marko Davidović:Hello Sean, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Amelia is designed to prevent double-booking so this is not possible I'm afraid. So ... Jing Ren Step-By-Step Booking Form Custom FieldsClosed   Amelia   Updated December 3, 2023 at 6:41pm   3 Most recent comment from Uroš Jovanović:Hello Jing,Glad to hear that you resolved this issue.Please let me know if you have any other questions. Joseph Kisler ID 1 under events in the backend not shownClosed   Amelia   Updated December 3, 2023 at 6:32pm   3 Most recent comment from Uroš Jovanović:Hello Joseph,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Uriahs Allow frontend user to show and hide columnsClosed   wpDataTables   Updated December 1, 2023 at 8:27pm   4 Most recent comment from Miloš Jovanović:Hi Uriahs,My apologies - i have sent you the completely wrong Documentation Page for that subject, this is the right Page, under the "Column visibility" section.As it says, If this button is turned ... Jose Consulta entre tablasClosed   Master-Detail Tables for wpDataTables   Updated December 1, 2023 at 5:20pm   2 Most recent comment from Miloš Jovanović:Hi Jose,Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in ... Chris Faulkner Error at top of pageClosed   wpDataTables   Updated December 1, 2023 at 4:55pm   2 Most recent comment from Miloš Jovanović:Hi Chris,I did not find the error on your Page - but i am able to isolate it when i make a new SQL Table with the Query you provided - I can confirm the table works in both back and front-end ( i mad ... Pedro HighChart Stock wont showClosed   wpDataTables   Updated December 1, 2023 at 2:57pm   4 Most recent comment from Miloš Jovanović: Hi Pedro,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.  I wanted to ... Benjamin Display of Date and Time in the Booking CalendarClosed   Amelia   Updated December 1, 2023 at 2:53pm   2 Most recent comment from Stefan Petrov:Hello Benjamin,Thanks for reaching out to us.Thank you for noticing it and reporting back to us. We appreciate the user feedback, it helps us to improve the user experience.I'll make sure that i ... Andzelika Search Booking Form - Fixed Sidebar & ScrollClosed   Amelia   Updated December 1, 2023 at 2:49pm   7 Most recent comment from Stefan Petrov:Hello Andzelika,This is the approach through the database, i see. Well, this is one of the options, of course. I've done the same steps, i can see the settings. Just make sure that you follow the ... Vikram Customer Panel notification trigger for email / WhatsAppClosed   Amelia   Updated December 1, 2023 at 1:03pm   6 Most recent comment from Marko Davidović:Hello Vikram,Will do that but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best. Ha ... Siddhi I've to implement a functionality to use the birthday of customers and provide them special discount.Closed   Amelia   Updated December 1, 2023 at 11:42am   2 Most recent comment from Stefan Petrov:Hello Kushagra,Thanks for reaching out to us.While it is possible to add the custom fields with Amelia and get the additional information from the customers, we are not sure nor we can recommend any ... Shantanu Baviskar Packages section stopped appearing after 7.1 updateClosed   Amelia   Updated December 1, 2023 at 10:38am   5 Most recent comment from Uroš Jovanović:Hello Shantanu,Glad to hear that the issue has been resolved.I will have this ticket closed. Taylor Barratt Hide Event in Calendar but Directly AccessClosed   Amelia   Updated December 1, 2023 at 9:57am   4 Most recent comment from Stefan Petrov:Hello Taylor,Thank you for clarifying. The option "Show Event on Site" will affect all booking forms, so if you create a new page [ameliaeventslistbooking event=] and disable this option, it will no ... Gert-Jan Sanderman Active Campaign integrationClosed   Amelia   Updated December 1, 2023 at 9:19am   2 Most recent comment from Stefan Petrov:Hello Timo,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ...