Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

dirk Support for Avada?Closed Pre-purchase questions for Amelia   Updated November 28, 2023 at 4:08pm   4 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you for reaching out to us.Can you please create a separate ticket for this and we will assist you with this?Looking forward to your reply. George Notification template not changing.Closed   Amelia   Updated November 28, 2023 at 1:07pm   6 Most recent comment from Stefan Petrov:No problem, George.You are always welcome to ask anything if you have questions or issues. As always, we will do our best to provide assistance. Jonas Oya Error when assign more than 4 employees in packagesClosed   Amelia   Updated November 28, 2023 at 11:46am   17 Most recent comment from Marko Davidović:Hello again Jonas, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and w ... Shouraki Display Services and extras in a single viewClosed   Amelia   Updated November 28, 2023 at 11:01am   2 Most recent comment from Stefan Petrov:Hello Shouraki,Thanks for reaching out to us. That's a great idea, but i have to dissapoint you, unfortunately, there is currently no such option with Amelia's built-in features. Services a ... shahid khan thats excalty what i want.Closed   Amelia   Updated November 28, 2023 at 10:45am   2 Most recent comment from Stefan Petrov:Hello shahid khan,Thanks for reaching out to us.I see that you already have an open ticket, but instead of replying to that ticket, you've opened a new one and now it is a bit confusing since i ... David Flores Al abrir la pagina con el bloque de amelia, no carga la paginaClosed Pre-purchase questions for Amelia   Updated November 28, 2023 at 9:59am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... r how to make feature requestsClosed   Amelia   Updated November 28, 2023 at 9:54am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we try to help and offer any potential workarounds but for some scenarios, there is none I'm afraid. We wish you all the best. Have a nice day.  Andzelika Search Booking Form - Huge whitespace with loading iconClosed   Amelia   Updated November 28, 2023 at 9:32am   3 Most recent comment from Stefan Petrov:Hello Andzelika,Thanks for reaching out to us.The loading icon is usually present when there is a booking form that needs to be loaded. Most probably, there is another shortcode for the booking form ... Mariusz Payment methods -> on-site + WooCommerceClosed   Amelia   Updated November 28, 2023 at 9:06am   4 Most recent comment from Marko Davidović:Hello Mariusz,Unfortunately, currently, this feature is not built-in in Amelia. When WooCommerce is enabled all other payment methods are turned of since WooCommerce contains all them and this can not ... Riina Events list booking formClosed   Amelia   Updated November 28, 2023 at 8:45am   3 Most recent comment from Stefan Petrov:Hello Riina,Thanks for reaching out to us and providing additional feedback. Great to hear that you were able to find a solution for your use case.If you have any other questions, please feel free to ... Alexander displayed language step booking formClosed   Amelia   Updated November 28, 2023 at 7:15am   6 Most recent comment from Marko Davidović:Hello Alexander,Once you create a page with this page locale Amelia should be translated automatically to that language just make sure that you set EN settings same as on page and in Amelia. So if you ... Jo Ormond Whatsapp Notifications - Send Test WhatsApp Message Not WorkingClosed   Amelia   Updated November 28, 2023 at 7:13am   2 Most recent comment from Marko Davidović:Hello Jo, Some settings are not set up properly and since this is done completely outside of Amelia we can not know what the issue is I'm afraid. It is best to redo the integration and to follow ... andrea merge two data chartsClosed   wpDataTables   Updated November 27, 2023 at 8:22pm   2 Most recent comment from Miloš Jovanović:Hi andrea,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Frédéric Santi Pagination not working with server side serialized dataClosed   wpDataTables   Updated November 27, 2023 at 8:08pm   2 Most recent comment from Miloš Jovanović:Hi Frédéric, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Duncan Richardson Paypal errorClosed   Amelia   Updated November 27, 2023 at 7:33pm   18 Most recent comment from Uroš Jovanović:Hello Duncan,Glad to hear that it works now.Please let me know if you have any other questions.