Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Wendy Taylor RenewalClosed   wpDataTables   Updated November 6, 2024 at 5:36pm   3 Most recent comment from Miloš Jovanović:Hi Wendy, I have confirmation from our Accounts Team, here are the proposed possible ways how we can help you achieve an upgraded/higher licence as the Pro plan, with the discount.   Option 1: You ca ... Matthias Bartel e-mail notifications with S/MIME certificate in AmeliaClosed   Amelia   Updated November 5, 2024 at 4:19pm   2 Most recent comment from Uroš Jovanović:Hello Matthias, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Nikita Blocking off CalendarClosed   Amelia   Updated November 5, 2024 at 3:31pm   4 Most recent comment from Uroš Jovanović:Hello Nikita, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Vogue Couture how to select appointment availability with time not employeeClosed   Amelia   Updated November 5, 2024 at 3:23pm   2 Most recent comment from Uroš Jovanović:Hello Vogue, Thank you for reaching out to us. You can hide the Employee field on the Amelia/Customize page.   Chris Event booking adding customers before payment is confirmedClosed   Amelia   Updated November 5, 2024 at 3:18pm   2 Most recent comment from Uroš Jovanović:Hello Chris, Thank you for bringing this to our attention. We've noted this issue with customers being added as attendees before completing the payment on Square. Our team is aware of it, and we ... Point Data import to new siteClosed   Amelia   Updated November 5, 2024 at 3:10pm   6 Most recent comment from Uroš Jovanović:Hello, For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine. ... Francesca Kendall depositsClosed   Amelia   Updated November 5, 2024 at 2:28pm   4 Most recent comment from Uroš Jovanović:Hello Francesca, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Oliver Step-by-Step Booking Form - Last PageClosed   Amelia   Updated November 5, 2024 at 1:19pm   2 Most recent comment from Stefan Petrov:Hello Oliver, Thanks for reaching out to us. Unfortunatelly, we don't have a built-in option to change the confetti icon yet, but there is a custom workaround. You can replace the SVG image, whi ... Pierre WP hooks for eventsClosed Pre-purchase questions for Amelia   Updated November 5, 2024 at 12:57pm   6 Most recent comment from Stefan Petrov:Hello Pierre, Here is the result of the action you added to the theme's functions.php file: Ulrich Mueller standard calendar not workingClosed   Amelia   Updated November 5, 2024 at 12:40pm   3 Most recent comment from Stefan Petrov:Hi Ulrich, Thanks for reaching out to us. First of all, it's important to note the differences between the services/appointments and events. Some users are referring to "events" even though are t ... Manda cannot separate locationsClosed   Amelia   Updated November 5, 2024 at 11:15am   4 Most recent comment from Marko Davidović:Hello again, Did you check the employee work hours? If all employees have those locations set in their work hours they will show. You need to set specific location in their work hours We are sending ... John Edward Labor Custom Design Catalog Booking FormClosed   Amelia   Updated November 5, 2024 at 10:05am   2 Most recent comment from Stefan Petrov:Hello John, Thanks for reaching out to us. Unfortunatelly, currently, you can only customize the colors, fonts and visibility and some other options. All these options are visible in Customize setting ... payman ziaei BillingClosed   Amelia   Updated November 5, 2024 at 9:21am   12 Most recent comment from Stefan Petrov:Hi payman, You are welcome. Well, you just need to disable this option in service settings, or you can change the deposit amount. Having it configured to 0 will show the amount on WooCoomerce checkout ... Jbari Magid : Email Notification Issue via Cron JobClosed   Amelia   Updated November 5, 2024 at 8:56am   2 Most recent comment from Stefan Petrov:Hello Jbari Magid, Thanks for reaching out to us. The correct way of creating the cron job is to use the PHP option, but we recommend WPCrontrol plugin. Here is how the cron job works and how it shoul ... Bianca Johnson Event Notification PlaceholderClosed   Amelia   Updated November 5, 2024 at 8:51am   2 Most recent comment from Stefan Petrov:Hi Bianca, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option within Amelia features. When it comes to redirection, you can add the redirection URL for each service/even ...