Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Joan Sebastian Amelia can make this insights?Closed Pre-purchase questions for Amelia   Updated December 4, 2023 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of ... Brian Lalli Integrating Amelia into my Divi pagesClosed   Amelia   Updated December 4, 2023 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for reaching out to us.Can you please update the plugin to the latest version (7.2), test it out, and let me know if it works or not? Looking forward to your reply.] Patricia Carney Amelia APIClosed   Amelia   Updated December 4, 2023 at 2:41pm   2 Most recent comment from Uroš Jovanović:Hello Patricia,Thank you for reaching out to us.Can you please update the plugin to the latest version (7.2), test it out, and let me know if it works or not? Looking forward to your reply. Alan subdomain and main domain linkageeClosed   Amelia   Updated December 4, 2023 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for reaching out to us.Are those two sites connected to the same database?Looking forward to your reply. Riina Appointment notification 12 hrs before the appointmentClosed   Amelia   Updated December 4, 2023 at 1:26pm   3 Most recent comment from Stefan Petrov:Hello Riina,Thanks for reaching out to us. No problem, you are welcome to ask anything.Great to see that you were able to find the solution for your use case.If you have any other questions, please fe ... Sylvain Phone number fieldClosed   Amelia   Updated December 4, 2023 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello Sylvain,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  ... Matthew W Juskiewicz Calendar View Unbooked & Available EmployeeClosed   Amelia   Updated December 4, 2023 at 12:54pm   2 Most recent comment from Uroš Jovanović:Hello Matthew,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Kirstie Wyatt Wyatt Chart Grouping Tooltip Number bugClosed Pre-purchase questions for wpDataTables   Updated December 4, 2023 at 12:42pm   7 Most recent comment from Miloš Jovanović: Hi Kirstie,Thank you so much for all your patience and cooperation on this issue.Once again i wish to apologise for all the waiting time.-I found what the cause is for that value on the series sho ... Anne Wang I couldn't see any event after creating them in Amelia backend..Closed   Amelia   Updated December 4, 2023 at 11:26am   3 Most recent comment from Stefan Petrov:Hello Anne,Thanks for reaching out to us. After creating events in the backend, you need to add the shortcode on the front-end page to display them to the end customers.I you want to use the shortcode ... Kentaro Events listClosed   Amelia   Updated December 4, 2023 at 11:09am   2 Most recent comment from Stefan Petrov:Hello Kentaro,Thanks for reaching out to us.Do you want to display the Event Calendar or Event list? There are two different shortcodes for both booking forms. Have you used one of these two?[ameliae ... Alvaro GYM SystemaClosed Pre-purchase questions for Amelia   Updated December 4, 2023 at 10:57am   4 Most recent comment from Uroš Jovanović:Hello Alvaro,Thank you for reaching back out to us and for your patience.1. Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even ... Joern Shortcode filters resettingClosed   Amelia   Updated December 4, 2023 at 10:39am   2 Most recent comment from Uroš Jovanović:Hello Joern,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Riina Attendee can't cancel event bookingClosed   Amelia   Updated December 4, 2023 at 10:03am   4 Most recent comment from Uroš Jovanović:Hello Riina,That is fine.I will have this ticket closed. Chris Incorrect use of <label for=FORM_ELEMENT>Closed   Amelia   Updated December 4, 2023 at 9:26am   2 Most recent comment from Stefan Petrov:Hello Chris,Thanks for reaching out to us.When i check the demo (Barbershop) in elements (with the service selected), i dont see this error I guess this could be related to your site settings?Lookin ... Julia Employe panelClosed   Amelia   Updated December 4, 2023 at 8:48am   13 Most recent comment from Uroš Jovanović:Hello Squama,Thank you for reaching out to us.Can you please create a separate ticket and we will assist you with this?Looking forward to your reply.