Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Jeremy Hanke QuestionClosed   Amelia   Updated November 12, 2024 at 7:41am   8 Most recent comment from Stefan Petrov:Hi Jeremy, You can follow this link for instructions. You would need to create a staging site and then provide the login credentials.  JAMES ANDREWS productsClosed   Amelia   Updated November 12, 2024 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment bookings there is no option in Amelia for post appoi ... Paule Features not enabledClosed   Amelia   Updated November 12, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Folder looks the same so perhaps you did not install the correct folder. Please delete all license folder and download and install the one that we will s ... Peter Stadelmann UpgradeClosed   Amelia   Updated November 12, 2024 at 6:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive ... Bobby Appointment Approved mail languageClosed   Amelia   Updated November 12, 2024 at 6:33am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Yasin CalendarClosed   Amelia   Updated November 12, 2024 at 6:32am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. We willč close this one and should you have any further inquiries, we kindly request that you open separate tickets for ... Adan Garrido Question about plugin, specific need, atv tours reservationsClosed Pre-purchase questions for Amelia   Updated November 12, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. These will be 2 separate services in Amelia so customer must choose a service if this t ... Anja in der Weide How to cancel an event (user perspective)Closed   Amelia   Updated November 12, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. There is placeholder %event_cancel_url% – An automatically generated cancelation URL. Please note: All linked placeholders like %customer_panel_url%, ... Christian Sidebar Auto-Collapsing in Customer PortalClosed   Amelia   Updated November 12, 2024 at 6:26am   4 Most recent comment from Marko Davidović:Hello again, Please send us exact name of the page and URL where this happens so that we an check  2. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so ... Imogen If my requirement works with this pluginClosed Pre-purchase questions for wpDataTables   Updated November 9, 2024 at 12:13pm   5 Most recent comment from Imogen:I started trying to implement this today using the sandbox for Master-Details, and immediately realised I won't be able to use Google Forms/Sheets (preferred for usability/familiarity with the u ... Sergio Urcelay PackagesClosed   Amelia   Updated November 8, 2024 at 11:38am   23 Most recent comment from Stefan Petrov:Hello Sergio, No problem at all, these caching issues are giving customers problems when they upgrade their licenses. For some reason, sometimes the features are not visible until you clear the cache/ ... Jbari Magid Need to Differentiate Fully Booked Days from Closed Days on Amelia CalendarClosed   Amelia   Updated November 8, 2024 at 11:35am   4 Most recent comment from Stefan Petrov:Hi Jbari, For this use case, it can be changed with custom CSS code, but we would need the page where the booking form is located with one day (at least) fully booked. We would need to change the elem ... krisna purbaya make notification by genderClosed   Amelia   Updated November 8, 2024 at 10:46am   2 Most recent comment from Marko Davidović:Hello again, We have replied to your other ticket for the same question so we can continue our correspondence there. We wish you all the best and hope you have a wonderful day ahead.  Marco Schnyder Date Format display backend not working properlyClosed   Amelia   Updated November 8, 2024 at 9:34am   12 Most recent comment from Stefan Petrov:Hi Marco, Its recommended to use the default time and date format in Wordpress, since Amelia doesn't have its own date and time format. Since you can configure any custom date format, Amelia is n ... Charles Step by step booking for eventsClosed   Amelia   Updated November 8, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hi Charles, You can use WebHooks or API's, but, unfortunately, we would not be able to provide assistance, because at this moment we don't do customizations.