As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Swish Custom CSS - Conditional FormattingClosed   wpDataTables   Updated January 29, 2021 at 2:28pm   2 Most recent comment from Aleksandar Vuković:Hello SwishThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Conditional Formatting currently ap ... Simon Lobo Customer phone not coming through...Closed   Amelia   Updated January 29, 2021 at 2:25pm   3 Most recent comment from [deleted]:Hello Simon Lobo,Could you please tell me have you checked whether the customer has a phone number saved in Amelia, you can check that on the Customers page? If someone is booking while logged in t ... Oto Marabel instalationClosed   Amelia   Updated January 29, 2021 at 1:45pm   2 Most recent comment from Aleksandar Vuković:Hello OtoThank you for your purchase.The plugin works fine with WP 5.6. What you see here is most likely a conflict with another plugin's vue.js files.Please deactivate all other plugins, then go ... Bodo Reminder Emails for Online MeetingsClosed   Amelia   Updated January 29, 2021 at 1:19pm   4 Most recent comment from [deleted]:Hello Bodo, I hope the feature request will be considered for implementation in the future. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Clément Excel export : Line breaks are not preservedClosed   wpDataTables   Updated January 29, 2021 at 1:17pm   6 Most recent comment from Aleksandar Vuković:I agree with you, ClémentWe've been short-staffed for quite a while now, and we've just got reinforcements, so I'm sure the development of the plugin will speed up significantly soon. Firespring Mobile on desktopClosed   wpDataTables   Updated January 29, 2021 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello FirespringThank you for your purchase.You can actually change the width of the tablet in wpDataTables settings:If you set that to a bigger value (2000 for example), all screens below that value ... Daniel Schindlower Can't change table colorClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello DanielCan you please reset the settings first, and try again?If that doesn't help, go to the Separate DB Connection tab, and make sure that it is disabled if you have no separate DB connect ... Richard Full calendar view for CustomersClosed   Amelia   Updated January 29, 2021 at 12:32pm   6 Most recent comment from [deleted]:Hi Richard, There isn't such possibility with the current built-in features, unfortunately. The issue would be that if there are a lot of booked appointments at some point the page would need ... Benjamin Goldman upload pathClosed   Amelia   Updated January 29, 2021 at 12:29pm   4 Most recent comment from [deleted]:You are welcome, Benjamin . It should be a direct full path to the folder on your server, so there isn't a possibility of adding it to a Google drive, as it needs to be a folder on your server/WP ... Jaime Is it possible to use WPdatatables as an WooCommerce Inventory Management for all store products? (10,000+ products)Closed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 12:21pm   2 Most recent comment from Aleksandar Vuković:Hello JaimeThank you for your interest in our plugin.I don't know if you'd be creating this table manually, or pulling the data from WooCommerce's database. If it's the latter, you ... Borris Address Google MapsClosed   Amelia   Updated January 29, 2021 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello BorrisDid you create Google Map API Key on your Google account (enabling all necessary API's from the image below)? Did you add your billing account? You can read more about this here. ... Kurt Email placeholder for ExtrasClosed   Amelia   Updated January 29, 2021 at 12:12pm   9 Most recent comment from Aleksandar Vuković:Thanks for the update, KurtI will forward the ticket to our development team, so they can take a look.I'm glad to hear you like the plugin. We're making it better all the time, but hiccups l ... Simon Lobo Changing of provider for appointment doesn't update Google CalendarClosed   Amelia   Updated January 29, 2021 at 12:10pm   9 Most recent comment from Aleksandar Vuković:Thank you once again, Simon! Crispino Santamaria Employee Panel pageClosed   Amelia   Updated January 29, 2021 at 12:03pm   2 Most recent comment from [deleted]:Hi Crispino,Thank you for your purchase. Could you please tell me were you able to choose a customer ? Also could you create a new appointment for that employee in the back-end of Amelia as an admin?� ... Krémer Krisztián Graph based on dynamic inputClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello KrémerThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The charts are crea ...