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Public Tickets

Evan Miller Time BlocksClosed   Amelia   Updated July 17, 2020 at 9:28am   2 Most recent comment from Aleksandar Vuković:Hello EvanThank you for your purchase.There's no way to turn off the time picker, as a specific time needs to be set. However, you could create a long service that could be offered only twice a d ... Oliver Ong Adding video call to Tutor LMS lessonClosed   Amelia   Updated July 17, 2020 at 9:04am   4 Most recent comment from [deleted]:You are welcome, Oliver.Sorry, but since your ticket didn't mention Amelia at all, and the screenshot and the link was for Tutor LMS, I assumed you wanted to ask their support about this. The on ... Charles Gaillard Unable to activate AmeliaClosed   Amelia   Updated July 17, 2020 at 8:38am   4 Most recent comment from Aleksandar Vuković:I'm glad to hear you were able to resolve the issue, CharlesI'm sorry to hear you went through all that trouble, but still glad to hear it's resolved.If you have any further questions o ... Fernando Coello Congratulations screen modificationClosed   Amelia   Updated July 17, 2020 at 8:36am   6 Most recent comment from [deleted]:Glad to see that. You are welcome, Fernando.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Markus Employee PanelClosed   Amelia   Updated July 17, 2020 at 8:35am   6 Most recent comment from [deleted]:Hello Markus, Glad to see that! Thank you. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stephanie Multiple IssuesClosed   Amelia   Updated July 17, 2020 at 8:31am   2 Most recent comment from [deleted]:Hello Stephanie, Thank you for your purchase. The available time slots are set by configuring employees' work hours. So, please set the work hours for weekends to your employees, and you will hav ... aurelien Payement by couponClosed   Amelia   Updated July 17, 2020 at 8:23am   2 Most recent comment from [deleted]:Hello Aurelien, You need to have a price for a service in Amelia in order to apply a coupon on it and the discount could be calculated. You can read more about coupons in Amelia here. If you have an ... aurelien service selectionClosed   Amelia   Updated July 17, 2020 at 8:21am   2 Most recent comment from [deleted]:Hello aurelien,Thank you for your purchase.You can put a shortcode for that specific employee on the page, using the shortcodes with employees' IDs, for example[ameliabooking employee=1] if you ... Jiří Dofek One email for all employeesClosed   Amelia   Updated July 17, 2020 at 7:59am   2 Most recent comment from Aleksandar Vuković:Hello JiříThank you for your purchase.You cannot use the same email address for all employees, but you can use fake ones, and still have all notifications arrive on one email.If your employee has an ... Lynsey McGee Events settingClosed   Amelia   Updated July 17, 2020 at 6:38am   4 Most recent comment from Aleksandar Vuković:Hi again LynseyYeah, at the moment that's a manual process, but our developers will work on that, so in the future you'll be able to set it up all at once. paul Amelia and Oxygen builder problemClosed   Amelia   Updated July 16, 2020 at 5:00pm   4 Most recent comment from [deleted]:You are welcome, Paul.Great, glad to see the issue is gone and that Amelia works properly with Oxygen. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ... Wayne Wickson Specify Search to Defined StringClosed Pre-purchase questions for wpDataTables   Updated July 16, 2020 at 2:03pm   2 Most recent comment from Aleksandar Vuković:Hello WayneI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, search and filters are looking for partial match ... claudia Google syncClosed   Amelia   Updated July 16, 2020 at 1:07pm   2 Most recent comment from Aleksandar Vuković:Hello claudiaPlease check what you have set in Amelia Settings/Integrations/Google calendar/Max number of events returned.If that is set to a low value (50 for example), it's quite possible that ... misa matsuura HelperService.phpClosed   Amelia   Updated July 16, 2020 at 12:56pm   12 Most recent comment from Aleksandar Vuković:You're welcome MisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kyle Owen Bookings PageClosed   Amelia   Updated July 16, 2020 at 12:55pm   8 Most recent comment from [deleted]:Hello Kyle, Thank you. We would need one of the customer access to check the issue out, since you said you can't reproduce the issue we are not sure what happened there so we can reproduce the ...