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Public Tickets

Martin JARVIS Variable pricingClosed   Amelia   Updated October 16, 2024 at 7:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. What you want to set in not possible in Amelia at this time Im afraid. Should you have ... Fay Oleary Urgent Customising support help needed pleaseClosed   Amelia   Updated October 16, 2024 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, we can not call you we provide support only this ticketing platform. We will gladly help you with any question that you may have but pleas ... David Reschedule an appointmentClosed   Amelia   Updated October 16, 2024 at 6:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. They can reschedule from their profile in customer panel easily. You can read more about it on this link https://wpamelia.com/front-end-customer-panel-2- ... TRETON sms et emailClosed   Amelia   Updated October 16, 2024 at 6:07am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically.  You can click on test notifications and ... IC Concept "Packages " in customer panel visible on mobile onlyClosed   Amelia   Updated October 16, 2024 at 5:35am   17 Most recent comment from Marko Davidović:Hello again, You are most welcome and this CSS should help you achieve what you need until the bug is resolved. Should you have any further inquiries, we kindly request that you open separate tickets ... Jean-Marc Hans Premium supportClosed   wpDataTables   Updated October 15, 2024 at 5:16pm   6 Most recent comment from Miloš Jovanović:Hi Jean-Marc, You're welcome, I am happy to advise. Please don't hesitate to reach out to us if there are any additional questions. Thank you. Tristan Toms Upgradinging my packageClosed   wpDataTables   Updated October 15, 2024 at 4:41pm   2 Most recent comment from Miloš Jovanović:Hi Tristan, Discounts can not be applied to upgrades or renewals - that is why you are seeing the standard price in that situation. There is a workaround how you can take advantage of the discount and ... Wayne Multiple Admin accounts can't see eventsClosed   Amelia   Updated October 15, 2024 at 3:28pm   2 Most recent comment from Uroš Jovanović:Hello Wayne, Thank you for reaching out to us. Can you please let me know if there are any customers or employees with the same email as the admin users with which you were logged in when this error o ... James Martin Childs Issue after updateClosed   Amelia   Updated October 15, 2024 at 11:24am   3 Most recent comment from Stefan Petrov:Hi James, Thanks for reaching out to us. Yes, since it's a magic link, it actually sends the login email to your email, so you need to change it to my - [email protected]. Also, can yo ... Justin Chang Show as Map and listClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 8:37am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We just got the feedback from our colleagues and they have told us that there is no option currently to display all Amelia locations on a google map for ... Blaise Leseultre Google sync issueClosed   Amelia   Updated October 15, 2024 at 10:48am   37 Most recent comment from Uroš Jovanović:Hello, Thank you for your feedback and for sharing the details of your tests. We understand the importance of ensuring that all events are synchronized with Google Calendar and we are continuously wor ... Tjwan Oei Reporting/retrieve informationClosed   Amelia   Updated October 15, 2024 at 10:21am   4 Most recent comment from Stefan Petrov:Hi Tjwan Oei, It is possible to change the permission with third-party plugins such as User Role Editor. This will give you the option to change the read / write permissions.  Andi Ganteng Banget Persistent Tab Switcher Issue Affecting Step-by-Step Booking SidebarClosed   Amelia   Updated October 15, 2024 at 9:48am   6 Most recent comment from Stefan Petrov:Hello Andi, So the sidebar is not showing if added in the tab switcher? Can you please provide the WP admin credentials?  Anne-sophie Error "No such customer"Closed   Amelia   Updated October 15, 2024 at 9:23am   12 Most recent comment from Uroš Jovanović:Bonjour Anne-Sophie, Pouvez-vous me faire savoir quel est le message d'erreur spécifique, le message complet? Dans l'attente de votre réponse. Milove Clairin Zoom et ameliaClosed   Amelia   Updated October 15, 2024 at 9:21am   40 Most recent comment from Uroš Jovanović:Hello Milove, Thank you for the update and your feedback. 1.This template was not configured properly, please test it out now, but only by booking a service outside of a package, as the package bookin ...