As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Philip Woocommerce rulesClosed   Amelia   Updated November 26, 2024 at 11:05am   13 Most recent comment from Uroš Jovanović:Hello Elizabeth, Glad to hear that the issue has been resolved. Please let me know if you have any other questions. Mauro Tagliabue Setting availability of a serviceClosed   Amelia   Updated November 26, 2024 at 11:05am   2 Most recent comment from Stefan Petrov:Hi Mauro, Thanks for reaching out to us. You can configure the Special days for this purpose. Configuring Work Hours for each employee will repeat the schedule weekly, but, having Special Days configu ... Peter Stadelmann Goolge Kalenfder ZeitsynchronisationClosed   Amelia   Updated November 26, 2024 at 10:52am   2 Most recent comment from Stefan Petrov:Hallo Peter,   Vielen Dank, dass Sie uns kontaktiert haben. Zunächst müssen Sie sicherstellen, dass die Zeitzoneneinstellung in WordPress auf die nächstgelegene Stadt in Ihrer Zeitzone und nicht a ... nakamura pdfClosed   wpDataTables   Updated November 26, 2024 at 10:45am   1 Most recent comment from nakamura:PDF出力で日本語が表示されない、日本語フォントへの変更方法、変更場所 Eduardo Condes Incorrect calendar displayClosed   Amelia   Updated November 26, 2024 at 10:42am   15 Most recent comment from Stefan Petrov:Hello Eduardo, We will do our best to fix this issue in future update, but you can always follow the changelog to keep up with the updates.  Aurélie MARTIN blocage réservationClosed   Amelia   Updated November 26, 2024 at 10:08am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This depends os your settings. For example if you set that service last 8 hours and you have 10 hours of buffer time then your service actually last 18 h ... robertcabiyaan Transform valueClosed   wpDataTables   Updated November 26, 2024 at 10:04am   1 Most recent comment from robertcabiyaan:Hello.I notice that whenever i use the transform value of a field putting this https://afm-div.com/0003-0-create-mr-page-enova/?frm_action=edit&entry={id.value}">Editthe loading of the table becomes ... Ryan Critical: Calendar Conflicts, Notification Issues & Double Booking Errors - Urgent Resolution RequiredClosed   Amelia   Updated November 26, 2024 at 9:26am   7 Most recent comment from Stefan Petrov:Hi Ryan, So sorry for the prolonged troubleshooting. I've managed to log in now.  Since these are three separate issues, let's focus one by one  1. Calendar Management Issues Unable to sch ... Mike Osborn Service Hours and Working HoursClosed   Amelia   Updated November 26, 2024 at 8:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not possible to set Im afraid. The closest option that can help you to achieve ... Alex Appointments are automatically canceledClosed   Amelia   Updated November 26, 2024 at 8:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia can't cancel any appointments on its own. If the appointments were not canceled manually by the client, yourself, another admin, or any Ameli ... Mikkel Reminder service not resetting counterClosed   Amelia   Updated November 26, 2024 at 8:17am   11 Most recent comment from Stefan Petrov:Hi Mikkel, It can be related to this option, but what is more important is that you have the correct cron job configuration. As I mentioned previously, having scheduled notifications configured throug ... Giorgia Prestento IntegrationsClosed Pre-purchase questions for Amelia   Updated November 26, 2024 at 7:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We do not have integration with teams and Zoom is not available in Starter license. It is available from Standard, Pro and Elite license  You can create ... Dražen Kozliček TMS-Plugins subscriptionClosed   Amelia   Updated November 26, 2024 at 7:36am   4 Most recent comment from Stefan Petrov:Hello Dražen, It has been refunded successfully now. Please note that the funds usually take 5 - 7 business days to be processed to your account. Please, let us know if you don't receive the fun ... David Soul Nicepage conflictClosed   wpDataTables   Updated December 7, 2024 at 12:36am   3 Most recent comment from David Soul:I would have appreciated a reply.  The product itself is outstanding; sorry that, as a user on three sites, I was not worthy of a reply.  After many hours, I could get your software working on the ... Talal Elementor Plugin AmeliaClosed   Amelia   Updated November 26, 2024 at 6:55am   7 Most recent comment from Marko Davidović:Hello again, If you have any question please open your own separate ticket for each question. Since this is not your ticket each user will receive yours and ours replies. We do not want to disturb oth ...