As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Outpeak SL Plugin doesn’t let me set starting time at 9:45hClosed   Amelia   Updated June 24, 2021 at 6:59am   12 Most recent comment from [deleted]:Thank you so much SandraIt's a beautiful review, we appreciate it; here is the code:80AEA98CHave a lovely day! Jorge Juan Berzosa Velasco Agrupar filasClosed   wpDataTables   Updated June 24, 2021 at 6:57am   2 Most recent comment from Aleksandar Vuković:Hello JorgeThank you for your purchase.For future reference, please translate your comments to English. We don't speak Spanish, and Google Translate can lose a lot in the translation.1. Grouping. ... Norman van der Mull List eventsClosed   Amelia   Updated June 24, 2021 at 6:15am   2 Most recent comment from [deleted]:Hi Norman,thank you for reaching outThe recurring option is here if you want to create an event that repeats from time to time. At the moment all recurring events are shown on the back-end and the fr ... Evrard Amelia booking not showing up on the front endClosed   Amelia   Updated June 23, 2021 at 11:29pm   2 Most recent comment from [deleted]:Hi, Evrard,Thank you for choosing Amelia.Please open the Amelia -> Customize page and disable the "Use already loaded VUE" option.If that doesn't help, deactivate all other plugins except for o ... Carolien CalendarClosed   Amelia   Updated June 23, 2021 at 11:11pm   11 Most recent comment from [deleted]:Tom,Woohoo! I'm glad I could helpI will tell my team to emphasize somewhere in our documentation that Working hours should be set in the Employee's profile.Please feel free to ask us any ot ... Yamil Insaurralde Amelia Search by Date/Specific Service FilterClosed   Amelia   Updated June 23, 2021 at 9:48pm   4 Most recent comment from [deleted]:Yamil,Please feel free to contact us if you have any other questions, we will gladly help you out.Best Regards. Jonah Faigel location limitingClosed   Amelia   Updated June 23, 2021 at 9:42pm   2 Most recent comment from [deleted]:Hi, Jonah,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to limit areas with Amelia's built-in features.Maybe, you can create separate booking forms for each ... Shannon Kelly Rescheduling appointmentsClosed Pre-purchase questions for Amelia   Updated June 23, 2021 at 9:28pm   2 Most recent comment from [deleted]:Hi, Shannon,Thank you for choosing Amelia.At the moment, it's not possible to select another instructor manually, but if a Customer reschedules for the time that is not available with the previo ... Kenneth J Nelan Setting up events and/or servicesClosed   Amelia   Updated June 23, 2021 at 4:20pm   6 Most recent comment from [deleted]:Unfortunately not, at the moment this is the only workaround.I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lo ... Stefan the document of the previous line remainsClosed   wpDataTables   Updated June 23, 2021 at 4:18pm   9 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!  ani mahamulkar about Packages of ServicesClosed Pre-purchase questions for Amelia   Updated June 23, 2021 at 3:26pm   2 Most recent comment from [deleted]:Hi AniThank you for reaching out to us.The basic plan does not include packages and that is the main difference.  "Packages of Services" is our new feature created for selling Services in bulk. Packa ... Marc Hammoud [ameliaevents employee=24]Closed   Amelia   Updated June 23, 2021 at 2:42pm   2 Most recent comment from [deleted]:Hi MarcThank you for reaching out to us.There isn't a possibility of showing events per employees on the front-end, unfortunately. These are the events shortcodes available in Amelia: [ameliaeve ... Mike Smith Chart typesClosed Pre-purchase questions for wpDataTables   Updated June 23, 2021 at 1:47pm   2 Most recent comment from [deleted]:Hi MikeThank you for reaching out to us.All available chart types are displayed in the chart creator wizard, if it is not displayed there that means we don't have it available. You can try using ... Daniele Tedesco Error 500 loading appointmentClosed   Amelia   Updated June 23, 2021 at 1:27pm   12 Most recent comment from Daniele Tedesco:Thanks a lot, Ivana!  grace chan can i perform insert statement through wpDataTablesClosed   wpDataTables   Updated June 23, 2021 at 12:29pm   5 Most recent comment from Aleksandar Vuković:You're welcome, GraceSorry I couldn't provide a better response here.