Public Tickets
Stefan Heindl
Single date servicesClosed
Amelia
Updated May 10, 2021 at 11:01am
4
Most recent comment from Aleksandar Vuković:Hello StefanWe're glad to hear this helped.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Andy Cereghino
Appointments Strange behaviourClosed
Amelia
Updated May 10, 2021 at 10:52am
4
Most recent comment from Aleksandar Vuković:I'm glad to hear that, AndreaThank you, the last week was relaxing, but coming back to a lot of tickets kind of lowers the hype of thatAnyway, this is exactly why we're not automatically d ...
Nicholas Pennisi
Table ConfigurationClosed
wpDataTables
Updated May 10, 2021 at 10:26am
33
Most recent comment from [deleted]:Hi NicholasI can see you have already submitted a separate ticket for this issue, thank you.I will close this one and we can continue the conversation there.
Dalton
Customize Information BlockClosed
wpDataTables
Updated May 10, 2021 at 10:23am
2
Most recent comment from Aleksandar Vuković:Hello DaltonUnfortunately, other than removing that section of code in wp-content/plugins/wpdatatables/source/class.wdttools.php around line 495, there's no way to hide it.So, you can remove:
(f ...
marta
Amelia AdminClosed
Amelia
Updated May 10, 2021 at 10:13am
2
Most recent comment from Aleksandar Vuković:Hello martaThank you for your purchase.I am sorry to disappoint you, but unfortunately, Amelia Managers do not have the capabilities to delete anything. They can create and edit data in Amelia, but t ...
Alexia
Notification are not updated and settings SMTPClosed
Amelia
Updated May 10, 2021 at 10:12am
11
Most recent comment from Aleksandar Vuković:I'm glad to hear that, AlexiaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Tomoya Shirai
About synchronization with google calendarClosed
Amelia
Updated May 10, 2021 at 9:41am
6
Most recent comment from Aleksandar Vuković:You're welcome, TomoyaI'm glad to hear this issue is now resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Ian
functionalityClosed
Amelia
Updated May 10, 2021 at 9:02am
3
Most recent comment from [deleted]:Hi Ian,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.1) user browses website and sees the calendar/list of events we're running. These eve ...
Leyla musleh
how to remove a package that someone bought?Closed
Amelia
Updated May 10, 2021 at 8:37am
2
Most recent comment from [deleted]:Hi Turistas,Sorry for the delayed response, we don't work on weekends.
I'm afraid, if the package was purchased, it can't be deleted unless the Customer books all the remaining appoint ...
Jason Long Long
Editing Packages & Tracking Package detailsClosed
Amelia
Updated May 10, 2021 at 8:36am
3
Most recent comment from Aleksandar Vuković:Hello Jason and Michael.The Packages feature's first version has been developed from a customer's perspective, as that's what we received as the most requested approach from our custome ...
elaine
Time selector 12-hour formatClosed
Amelia
Updated May 10, 2021 at 8:30am
2
Most recent comment from [deleted]:Hi, Elaine!Sorry for the delayed response.Yes, that's correct: there's only one option for time format on the back-end at the moment. I will forward your request to our development team. Al ...
Leyla musleh
Multi employees in packagesClosed
Amelia
Updated May 10, 2021 at 8:23am
2
Most recent comment from [deleted]:Good day!Sorry for the delayed response, we don't work on weekends.Amelia tries to assign all the appointments to the same Employee by default, but if he/she is busy, then a time slot with anothe ...
Christopher Fischbach
Functionality and loading issueClosed
Amelia
Updated May 10, 2021 at 8:23am
3
Most recent comment from [deleted]:Hi Christopher,thank you for reaching out to us; I apologize on the later response, as we don't work on weekends.Regarding the shortcode; please go to Amelia > Customization and check if the op ...
Angel
Google calendar does not integrateClosed
Amelia
Updated May 10, 2021 at 8:09am
4
Most recent comment from [deleted]:Hi Angel,thank you so much for the credentials!I apologize for the later response, as we don't work on weekends.I see that you had the setting that includes pending appointments OFF; I enabled it ...
Eric Deschenes
Can i transfer to an other domainClosed
Pre-purchase questions for wpDataTables
Updated May 10, 2021 at 7:43am
2
Most recent comment from Aleksandar Vuković:Hello EricThank you for your interest in wpDataTables.The plugin can only be activated on one website, but that doesn't prevent you from moving it. Before moving it to a new domain, you need to g ...