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Public Tickets

Shaun Placeholder Customer DataClosed   Amelia   Updated August 4, 2021 at 2:28pm   2 Most recent comment from [deleted]:Hi ShaunThank you for reaching out to us.The fields will be pre-populated only if the client is logged in, so if they cleared their cache and got logged out of the portal they will need to log back i ... Gerardo Camorlinga How to make appointment times start distinct time?Closed   Amelia   Updated August 4, 2021 at 2:21pm   4 Most recent comment from [deleted]:Hi GerardoSince this is set in general settings it will apply to all services. Unfortunately it is not possible to adjust the time slots for individual services.I'll kindly ask you to add it as ... Ute how I can add whereby meeting in addition to zoomClosed   Amelia   Updated August 4, 2021 at 2:14pm   2 Most recent comment from [deleted]:Hi ThomasThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... Sanna Showing time slots without end tomeClosed   Amelia   Updated August 4, 2021 at 2:06pm   2 Most recent comment from [deleted]:Hi SannaThank you for reaching out to us.Yes, you can hide the end time of a service using custom CSS. You can use this script to show only the starting times: setInterval(function () {  var elemen ... Bonica Employee profileClosed   Amelia   Updated August 4, 2021 at 1:37pm   2 Most recent comment from [deleted]:Hi BonicaThank you for reaching out to us.You can add this period as Day off so they would not appear as available on the front end untill this period has passed Trace Carlson Datepicker issuesClosed   wpDataTables   Updated August 4, 2021 at 1:24pm   2 Most recent comment from [deleted]:Hi TraceThank you for reaching out to us. Unfortunately it is not possible to use advance filtering with excel-like view so this conflict is probably caused by the workaround you tried to implement. ... TAFF Calendar View for EmployeesClosed   Amelia   Updated August 4, 2021 at 12:54pm   2 Most recent comment from [deleted]:Hi TAFFThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fea ... Isaiah OBDC Driver InstallationClosed   wpDataTables   Updated August 4, 2021 at 12:46pm   2 Most recent comment from [deleted]:Hi Isaiah,thank you for reaching out to usCan you please check if you have the following drivers installed, and activated, beside the ODBC one? These drivers need to be installed and activated on the ... Gerardo Camorlinga Appointments are PendingClosed   Amelia   Updated August 4, 2021 at 12:19pm   4 Most recent comment from [deleted]:I'm glad it worked for you Gerardo,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bob Griggs New appointments combined with rejected apptsClosed   Amelia   Updated August 4, 2021 at 11:49am   2 Most recent comment from [deleted]:Hi Bob,thank you for reaching out to usThis is a normal behavior; cancelled appointment data will remain until that booking is fully deleted.By deleting the cancelled appointments you will prevent the ... Noelle Leahy SMS Budget remindersClosed   Amelia   Updated August 4, 2021 at 10:24am   2 Most recent comment from [deleted]:Hi NoelleThank you for reaching out to us.Unfortunately there is no reminder to top up your balance, you will have to keep an eye on that once in a while. I'll kindly ask you to add it as a feat ... peterchurch1 Plugin is active but not recognized.Closed   wpDataTables   Updated August 4, 2021 at 9:50am   4 Most recent comment from Aleksandar Vuković:That's great news, PeterThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kevin Boonekamp Event categoriesClosed   Amelia   Updated August 4, 2021 at 8:36am   4 Most recent comment from [deleted]:Hi Veronica!Please let me know where have you reached out to us? Is it via this platform? If it's not please open up a ticket here.I see that you have 2 tickets that we have responded to - please ... Newman Date is really long to loadClosed   Amelia   Updated August 4, 2021 at 8:03am   9 Most recent comment from Aleksandar Vuković:Hello NewmanThe issue is definitely related to Outlook Integration.The plugin is looking for 999 busy events in Outlook, and it takes a lot of time to fetch them all, since it's looking through t ... Matthew Bambrick Customize Customer PortalClosed   Amelia   Updated August 3, 2021 at 11:04pm   2 Most recent comment from [deleted]:Hi MatthewThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ...