We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Joseph Benson Booking Problem - UrgentClosed   Amelia   Updated August 28, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi Joseph,thank you for reaching out to usIs there any chance that this employee is already booked somewhere else for that time? Do they have a Google or Outlook Cal connected? If so, do they have a b ... Andres Dalton Help setting up an eventClosed   Amelia   Updated August 28, 2021 at 9:38am   4 Most recent comment from [deleted]:Hi Andres!So, you would go to Amelia > Employee to the employee who works this service.In his Employee tab, go to Work Hours.For Monday set the time of his shift, and in the field below the time tha ... Candice Payment MethodsClosed   Amelia   Updated August 28, 2021 at 8:48am   4 Most recent comment from [deleted]:Hi Candice!You can try using our JS hooks for this purpose; we don't have normal hooks (action and filters) at the moment, but we do have a few JS hooks that is triggered depends on the view: ... Thomas Dodds User RegistrationClosed   Amelia   Updated August 28, 2021 at 8:47am   9 Most recent comment from [deleted]:Hi Matthew,thank you for reaching out to usAs advised, this feature is not automatized at the moment, so we appreciate that you have shared a workaround!Please make sure to vote for this suggestion o ... Jordan Custom event list booking formClosed   Amelia   Updated August 28, 2021 at 8:14am   2 Most recent comment from [deleted]:Hi Jordan,thank you for reaching out to usI'm afraid that the Packages don't include Events at the moment; I'll kindly ask you to add it as a feature suggestion on this page. Feature ... Grant Holmes Sending more info in emailClosed   Amelia   Updated August 28, 2021 at 8:06am   4 Most recent comment from [deleted]:Hi Grant,that is all right, thank you for contacting back and for the screenshotThat's where you activate the notifications; but if you want to receive notifications to your email as well, you ne ... Steve booking panel does not workClosed   Amelia   Updated August 28, 2021 at 1:03am   3 Most recent comment from james alex:Prozac Fluoxetine | Buy Xanax 2mg white bars Online | Buy Valium (diazepam) | Buy Wellbutrin XL 150 mg Online| Buy Restoril | Buy Quaaludes Online Methaqualone 300 mg| Buy Klonopin | Buy DNP Online| B ... Stephen GHOMMIDH Customer / Password reset / WP usersClosed   Amelia   Updated August 27, 2021 at 11:21pm   4 Most recent comment from [deleted]:Hi, Stephen,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards. Gerbert Paanstra Authorise Events / EmployeeClosed   Amelia   Updated August 27, 2021 at 10:47pm   22 Most recent comment from [deleted]:Hi, Gerbert,Thank you for the clarification.I just tested the User Role settings that you mentioned and I can confirm that at the moment it cannot be achieved through the User Role Editor plugin.We d ... BLANCA ARNABAR subdomainsClosed   Amelia   Updated August 27, 2021 at 10:33pm   5 Most recent comment from [deleted]:Hi, BLANCA,Thank you for the clarification.In Amelia, they will be considered as one domain and multiple subdomains (so, your current license will work fine with them).Please let us know if you have ... Daniel Duran Amelia BásicoClosed Pre-purchase questions for Amelia   Updated August 27, 2021 at 9:51pm   2 Most recent comment from [deleted]:Hi, Daniel,Thank you for reaching out to us.The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible m ... Christian Google Calendar integrationClosed   Amelia   Updated August 27, 2021 at 8:19pm   2 Most recent comment from [deleted]:Hi, Christian,Thank you for choosing Amelia.1. Unfortunately, it's still possible to connect only one G Cal to an Employee's account, but according to our tests that should work with importe ... Gary allow customers to select an employee from a listClosed   Amelia   Updated August 27, 2021 at 3:23pm   23 Most recent comment from [deleted]:Gary,Haha, thank you for your kind words.Then, please feel free to contact us once you have any other questions. Best Regards. Warzone_Loadout Change the place of the filters to customize the layoutClosed   wpDataTables   Updated August 27, 2021 at 2:31pm   6 Most recent comment from [deleted]:Unfortunately we do not provide support for customization I can share only examples that we have and they often need to be modified.There's no way of applying the custom font with built-in featur ... Chip Cox Can't set up a serviceClosed   Amelia   Updated August 27, 2021 at 1:28pm   9 Most recent comment from [deleted]:Chip,Thank you for sharing your solution with us, that might be very helpful for other users.Please let us know if you have any other questions.Best Regards.