As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Joseph Benson Deposits QueryClosed   Amelia   Updated September 28, 2021 at 9:37am   2 Most recent comment from [deleted]:Hi JosephThank you for reaching out to us.That is very strange, we have not encountered this issue before. Can you please give us some more details about the version of Amelia you are currently runni ... Lance Foley Outlook CalendarClosed   Amelia   Updated September 28, 2021 at 9:26am   2 Most recent comment from [deleted]:Hi LanceThank you for reaching out to us.Can you please check these settings for me, if they are enabled and set to the maximum value Miss c r white URGENT PURCHASED AMELIA PRO WEBSITE EVENTS NOT WORKING CANNOT EDITClosed   Amelia   Updated September 27, 2021 at 10:16pm   2 Most recent comment from [deleted]:Hi, Miss c r white,Sorry to hear that you faced this issue.1. Could you please try to clear the site and the browser cache?2. If that doesn't help, please try to disable the "Use already loaded ... [email protected] How ToClosed   Amelia   Updated September 27, 2021 at 9:23pm   2 Most recent comment from [deleted]:Good day!Thank you for choosing Amelia.To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this: Then, you need to add a mandatory check-box custom field, where ... Gamze Vanessa Demirel-Weimar Disable Capacity NumberClosed   Amelia   Updated September 27, 2021 at 9:21pm   2 Most recent comment from [deleted]:Hi, Gamze,Thank you for choosing Amelia.Could you please check if you attached the correct screenshot? It looks more like an Ikea orderLooking forward to hearing from you.  Carlo Magnoni eventsClosed   Amelia   Updated September 27, 2021 at 5:19pm   4 Most recent comment from [deleted]:We recently added a possibility for you to manage your domains in our store. So, please access the store and you will see the Manage domains button, so you can delete the old domain there and then yo ... Michael Webster Email Notification SettingsClosed   Amelia   Updated September 27, 2021 at 1:37pm   4 Most recent comment from Aleksandar Vuković:Hey MichaelIs this maybe a Google Workspace (formally G Suite) account?If it is, please note that After February 15, 2021 – Access to LSAs (Less Secure Apps) will be turned off for all Google Wor ... Gonzaga Rojas Problem creating dynamic linkClosed   wpDataTables   Updated September 27, 2021 at 12:45pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Prabuddh Kumar Mark appointment as completedClosed   Amelia   Updated September 27, 2021 at 12:41pm   2 Most recent comment from [deleted]:Hi PrabuddhThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Dongsoon How to lower Cell hightClosed   wpDataTables   Updated September 27, 2021 at 12:40pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Darryn Amelia Plugin not WorkingClosed   Amelia   Updated September 27, 2021 at 12:25pm   8 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket.My apologies if I already asked this before, but may I ask you for a small favor ... Sergei Possibility to make online calculatorClosed Pre-purchase questions for wpDataTables   Updated September 27, 2021 at 12:13pm   2 Most recent comment from [deleted]:Hi SergeiThank you for reaching out to us.Importing or linking to Excel files that have formulae is not possible. You would need to copy the columns and rows that contain raw data, and then use form ... Antonio gutierrez larios gutierrez larios NotificacionesClosed   Amelia   Updated September 27, 2021 at 12:01pm   4 Most recent comment from [deleted]:Hi AntonioAmelia notifications work together; if one type of notifications isn't working none of them will; having partial notifications is very strange. Please check the spam folder as well if t ... Frederic How to change header colorClosed   Amelia   Updated September 27, 2021 at 10:43am   4 Most recent comment from [deleted]:Fred,Thank you for letting me know, I was glad to helpBest Regards. Joshua Lim Info block selected but still display inforClosed   wpDataTables   Updated September 27, 2021 at 10:15am   2 Most recent comment from [deleted]:Hi JoshuaThank you for reaching out to us.Does it still show on the backend as well?If not then this is probably related to caching, please clear your cache or if you have a caching plugin installed ...