Public Tickets
David
Integration with elementorClosed
Amelia
Updated August 23, 2021 at 12:44pm
4
Most recent comment from [deleted]:Hi David
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having ...
Nickie
Time every 15minutesClosed
Amelia
Updated August 23, 2021 at 12:16pm
6
Most recent comment from [deleted]:Hi NickiePlease make sure you are booking the event using information that have not been previously associated to any other user account. In the Events tab you will be able to chose the time frame an ...
Jon
Multi-Location Capability?Closed
Pre-purchase questions for Amelia
Updated August 23, 2021 at 11:48am
5
Most recent comment from [deleted]:Hi Jon-If you are using only one website to manage different brands on different locations you will be able to use the same Amelia calendar and assign the same employees to different locations, howeve ...
Miriam Michalak
Hide Event from Calendar but not siteClosed
Amelia
Updated August 23, 2021 at 11:28am
2
Most recent comment from [deleted]:Hi MiriamThank you for reaching out to us.I'm afraid since all events in the "events list" have the same HTML structure and classes, we can't add a specific class based on the event tag so ...
Willard
Can a customer be an employee?Closed
Amelia
Updated August 23, 2021 at 11:07am
2
Most recent comment from [deleted]:Hi WillardThank you for reaching out to us.Unfortunately it is not possible to have one user account perform two different roles - employee and customer at the same time. You will need to create a sep ...
Vivien Vereczki
activation errorClosed
Amelia
Updated August 23, 2021 at 9:10am
2
Most recent comment from [deleted]:Hi Vivien,thank you for letting us knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Erik
STARTTLS supportClosed
Amelia
Updated August 23, 2021 at 8:30am
2
Most recent comment from [deleted]:Hi Erik,thank you for reaching out to usI'm afraid that we don't have this integration at the moment in Amelia SMTP; I'll kindly ask you to add it as a feature suggestion on this page ...
Émilie
RefoundClosed
Amelia
Updated August 23, 2021 at 8:20am
2
Most recent comment from [deleted]:Hi Émilie,thank you for reaching out to usAs our policy states 15 days, and it is the responsibility of our client to be aware of that time when purchasing, I have reached out to the department t ...
Nils
Several appointments with one serviceClosed
Amelia
Updated August 22, 2021 at 10:23pm
2
Most recent comment from [deleted]:Hi again, Nils,Probably it can be achieved with Packages of Services. Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In ...
Joseph Benson
Payment GatewayClosed
Amelia
Updated August 22, 2021 at 10:05pm
2
Most recent comment from [deleted]:Hi, Joe,Thank you for choosing Amelia.If I'm not mistaken, GoCardless is included in WooCommerce payment getaways. If so, then it can be used through our integration with WooCommerce.Otherwise, ...
Martin Overbeck
10x Clips - clients credit?Closed
Amelia
Updated August 22, 2021 at 6:11pm
6
Most recent comment from [deleted]:Hi again, Sanna,Thank you for sharing with us.Yes, unfortunately, at the moment we don't have integrations with these extensions.It probably can be done with some custom work, but our developers ...
Sanna
Custom field does not display for newly created eventsClosed
Amelia
Updated August 22, 2021 at 6:02pm
2
Most recent comment from [deleted]:Hi, Sanna,Thank you for choosing Amelia.Yes, I'm afraid, at the moment Custom fields cannot be assigned to the newly created Services automatically, therefore, you have to go to the Amelia -> Cu ...
Sergio Usón
About Amelia Customer DashboardClosed
Amelia
Updated August 22, 2021 at 5:58pm
6
Most recent comment from [deleted]:Hi, Sergio,Blaženka is out of the office today, therefore I will respond to your question.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? ...
adeel
CustomizationClosed
Amelia
Updated August 22, 2021 at 4:53pm
2
Most recent comment from [deleted]:Hi again, Adeel,I just responded to the other ticket that you have, so I believe there's no need to duplicate the same information here.Please let us know if you have any other questions.Best Reg ...
adeel
CustomizationClosed
Amelia
Updated August 22, 2021 at 4:52pm
2
Most recent comment from [deleted]:Hi, Adeel,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to limit Managers access to information.We received a couple of similar requests recently, however, our te ...