Public Tickets
Basim Hafiz
New wordpress/amelia user sent to backendClosed
Amelia
Updated August 25, 2021 at 9:37pm
2
Most recent comment from [deleted]:Hi, Basim,Thank you for choosing Amelia.I'm afraid, there's no option to create the Customer's account before this Customer makes his/her first booking at the moment.
So, the Custome ...
Steve Ryan
WooCommerce un-integrationClosed
Amelia
Updated August 25, 2021 at 9:23pm
2
Most recent comment from [deleted]:Hi, Steve,Thank you for choosing Amelia.Yes, it sounds like a caching problem. So, please, make sure that you purged site and browser cache as well.Looking forward to hearing from you.
Alvaro Moreno
3 questionsClosed
Amelia
Updated August 25, 2021 at 2:43pm
6
Most recent comment from [deleted]:Alvaro,I'm sorry for not being able to help with that issue.Unfortunately, the more complicated the site "structure" is, the higher chance that the page will slow down is. Please let us know if ...
Maxwell Neiheisel
Amelia Plug-In Keeps SpinningClosed
Amelia
Updated August 25, 2021 at 2:36pm
3
Most recent comment from [deleted]:Hi, Maxwell,Thank you for choosing Amelia and for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
jko5er
Launch Modal Editor by row ID using hook/actionClosed
wpDataTables
Updated August 25, 2021 at 2:04pm
4
Most recent comment from [deleted]:Hi there,I apologize that we couldn't come up with a workaround for this; thank you for your patienceIf you have any further questions or issues, please feel free to open a new ticket, and we ...
Mohammad Alzayer
Working time is not updated in websiteClosed
Amelia
Updated August 25, 2021 at 1:42pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Miriam Michalak
Language issue notificationsClosed
Amelia
Updated August 25, 2021 at 1:20pm
5
Most recent comment from [deleted]:Thank you
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Robin Tindall
Syncing with other calendarsClosed
Pre-purchase questions for Amelia
Updated August 25, 2021 at 1:18pm
2
Most recent comment from [deleted]:Hi, Robin,Thank you for your inquiry.1. Google integration works almost 2 ways, we can say 1,5 ways: bookings from Amelia are being transferred to G Cal, and busy slots in G Cal are getting blocked f ...
Konn Lavery
Calendar with Specific CategoryClosed
Pre-purchase questions for Amelia
Updated August 25, 2021 at 12:28pm
8
Most recent comment from [deleted]:Anytime Konn!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Joseph Benson
Customer Password ResetClosed
Amelia
Updated August 25, 2021 at 11:24am
6
Most recent comment from [deleted]:Hi StephenThank you for sharing that, I am sure it will bee useful for others as well.If there is anything else we can assist you with please don't hesitate to let us know.
Basim Hafiz
Notification SMTP settingsClosed
Amelia
Updated August 25, 2021 at 10:03am
2
Most recent comment from [deleted]:Hi Basim,thank you for reaching out to usIssue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (o ...
Tim
Download list of all attendeesClosed
Amelia
Updated August 25, 2021 at 9:31am
2
Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usAt the moment, only one event's attendees can be exported in one go at a time. However, we are working on expanding the export and import options (it' ...
Ava Charpentier
The services don't show on the websiteClosed
Amelia
Updated August 25, 2021 at 8:59am
3
Most recent comment from [deleted]:Hi Ava!Thank you for reaching out to usI'm glad to hear that you have found a solution; yes, usually something is not connected and that's why service won't show up:1. Are these servic ...
parv
UsersClosed
Amelia
Updated August 25, 2021 at 8:45am
2
Most recent comment from [deleted]:Hi Parv,thank you for reaching out to us1. You can activate Automatically Create Amelia Customer, so that person who books for the first time will automatically get Amelia Customer WordPress role and ...
Simea Merki
Price ListClosed
Amelia
Updated August 25, 2021 at 8:41am
4
Most recent comment from [deleted]:Hi Simea,You could set up a shortcode for each category:[ameliacatalog category=1][ameliacatalog category=2] etcIn this way there wouldn't be a "choose category" but services would display immedi ...