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Public Tickets

Cristian E-mail not required but required?Closed   Amelia   Updated February 12, 2021 at 9:53pm   3 Most recent comment from [deleted]:Hi, Cristian!Thank you for reporting this issue.I will forward this information to our developers and get back to you once I receive their response.Best Regards. Mr Mark Martin Emails sent to customersClosed   Amelia   Updated February 12, 2021 at 8:58pm   2 Most recent comment from [deleted]:Hello, Mr. Mark Martin!Thank you for choosing Amelia.Unfortunately, it is not possible with the built-in features at the moment. Amelia has only one template for each notification. Maybe it can be ach ... Quentin Events price and capacityClosed   Amelia   Updated February 12, 2021 at 4:01pm   6 Most recent comment from [deleted]:Glad to see that, thank you for letting me know!You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Marcus cancelation, deposit, partial paymentsClosed   Amelia   Updated February 12, 2021 at 3:22pm   2 Most recent comment from [deleted]:Hi Marcus, Unfortunately, deposit payments or partial payments are not an option with the current built-in features of Amelia. At the moment, there are two options: to pay everything online while bo ... Yasmine Haddad Question about financesClosed   Amelia   Updated February 12, 2021 at 3:19pm   2 Most recent comment from [deleted]:Hello Yasmine, Thank you for your purchase. There isn't a possibility for refunds in Amelia with its current built-in features, unfortunately. So , when the appointments are cancelled the refun ... Chiara 500 Internal server errorClosed   Amelia   Updated February 12, 2021 at 3:10pm   11 Most recent comment from Aleksandar Vuković:Hello again ChiaraUnfortunately, the change we would need to add to the plugin would require changing the logic of Amelia, so calls are made one after another, not at the same time.That requires a lot ... Emma Hirst Employee PanelClosed   Amelia   Updated February 12, 2021 at 2:56pm   2 Most recent comment from [deleted]:Hi, Emma!Thank you for choosing Amelia.Unfortunately, such functionality isn't available with Amelia's built-in features.Admins/Managers can add appointments to all the Employees only from t ... Marc Hammoud Amelia display of English currencyClosed   Amelia   Updated February 12, 2021 at 2:48pm   2 Most recent comment from [deleted]:Hello Marc, There isn't a possibility to achieve that with Amelia's current built-in features, unfortunately. I will add that as a feature request to our list, and you can suggest it as a f ... Lawrence Marks Question about eventClosed   Amelia   Updated February 12, 2021 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello LawrenceI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Since the first event ends 6 days before the second one, it ... Joao Vendor for OracleClosed   wpDataTables   Updated February 12, 2021 at 12:36pm   2 Most recent comment from Aleksandar Vuković:Hello JoaoAt the moment, wpDataTables doesn't support Oracle databases. We would need to change the code, and create a new PDO for Oracle. Our development team will be looking at this for one of ... Dave SearchesClosed   wpDataTables   Updated February 12, 2021 at 12:24pm   2 Most recent comment from Aleksandar Vuković:Hello DaveGlobal Search is the search field that looks through the entire table. It's referred to as a global search because it's looking through all columns in the table, opposed to a "text ... Joaquín Puerma Ruiz New fields are not registeredClosed   Amelia   Updated February 12, 2021 at 12:18pm   2 Most recent comment from [deleted]:Hello Joaquín Puerma Ruiz, Thank you for your purchase. Could you please confirm that the issue is that you can't create services/categories at all? Do you get any errors or it seems like they ... Alberto De Iasio Highcharts x-axis Format DataClosed   wpDataTables   Updated February 12, 2021 at 11:59am   13 Most recent comment from Aleksandar Vuković:You're welcome, AlbertoGlad I could be of service!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Katharine Miller Events booking not workingClosed   Amelia   Updated February 12, 2021 at 11:54am   2 Most recent comment from [deleted]:Hi, Katharine!Thank you for choosing Amelia.As I can see you have some security settings on your booking page. Therefore, I couldn't test the booking form.Do you use any plugin for access managem ... Arne Bind user roles to wp role other than Amelia roleClosed   Amelia   Updated February 12, 2021 at 11:52am   2 Most recent comment from [deleted]:Hello Arne, You can try using one of the plugins out there for adding multiple roles to a WP user, like for example User role editor. With this you can add the Amelia Manager role to a WP user that ...