As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tia Reports, Dashboard and Date selectionClosed   Amelia   Updated January 11, 2022 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Tia, Thank you for purchasing our product, and for reaching out to us.When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we ... David General Question about AmeliaClosed Pre-purchase questions for Amelia   Updated January 11, 2022 at 12:01pm   2 Most recent comment from Stanislav Snagovskiy:Hello David,Thank you for reaching out to us.1) You can use cron to achieve this, it's a Linux utility which schedules a command or script on your server to run automatically at a specified time ... Karol Zet Services and EventsClosed   Amelia   Updated January 11, 2022 at 11:31am   4 Most recent comment from Marko Davidović:Hello Karol,We are glad that we're able to help you. As for customers to be able to see how many available spots there are like you can see in the event feature I'm afraid that currently, t ... Reza Hojati KommunikationskanalClosed   Amelia   Updated January 11, 2022 at 10:04am   7 Most recent comment from Marko Davidović:Hello Timo,We understand but there are no certainties that this will be implemented. The best way is to suggest it yourself on this page.  Because features are pushed up on our "to-do" list when ... poorya kamalian Add events to admin's google calendar tooClosed   Amelia   Updated January 11, 2022 at 9:56am   2 Most recent comment from Stanislav Snagovskiy:Hello, Poorya.Thank you for reaching out to us.The event is added to the calendar of the employee who is connected to the service or event, unfortunately, there is no way to duplicate the event in th ... Kahlil Nagi Outlook Calendar SyncClosed   Amelia   Updated January 11, 2022 at 9:34am   3 Most recent comment from [deleted]:Hello KahliWe are glad you were able to resolve your issue.If you have any more issues or questions feel free to ask, we will gladly help.Have a nice day! aderal2016 Change limit of calendar viewClosed   Amelia   Updated January 11, 2022 at 8:32am   6 Most recent comment from Marko Davidović:Hello Davide,Thank you for that. And if you need anything else please feel free to open another ticket. BENJAMIN M WILD WooCommerce IntergratedClosed   Amelia   Updated January 11, 2022 at 7:55am   2 Most recent comment from Aleksandar Vuković:Hello Benjamin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion ... Ahmed TranslationClosed   Amelia   Updated January 11, 2022 at 7:35am   2 Most recent comment from Stanislav Snagovskiy:Hello Ahmed,Thank you for reaching out to us.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has ... Grace Ryan wpDataTables not populating in Chart WizardClosed   wpDataTables   Updated January 10, 2022 at 8:08pm   2 Most recent comment from Miloš Jovanović:Hi Grace Ryan. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated. - This is happening because you created the table using the "Simple" m ... armel where to find service IDClosed   Amelia   Updated January 10, 2022 at 5:00pm   3 Most recent comment from Stanislav Snagovskiy:Hello Armel, Thank you for reaching out to us.To see service ID go to Amelia > Services. Please take a look at the screenshot below.If you have any more issues or questions feel free to ask, we will g ... Massinissa Events synchronizationClosed   Amelia   Updated January 10, 2022 at 4:53pm   4 Most recent comment from Uroš Jovanović:Hello Massinissa,Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion t ... Karen Configuring Amelia: Gutenberg blockClosed   Amelia   Updated January 10, 2022 at 4:27pm   7 Most recent comment from Uroš Jovanović:Hello Karen,Glad we were able to assist you,Feel free to contact us if you have any other questions. Kahlil Nagi Email notifications condolidating bookingsClosed   Amelia   Updated January 10, 2022 at 4:17pm   3 Most recent comment from Stanislav Snagovskiy:Hello Kahlil,Thank you for reaching out to us.1) Could you provide me please with screenshots of the emails your employee receives and the email template used in the notification settings section ( ... Jen Lucas Event date/time pickerClosed   Amelia   Updated January 10, 2022 at 3:54pm   17 Most recent comment from Uroš Jovanović:Hello Jen,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions.