As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeroen book outside openingtimesClosed   Amelia   Updated January 19, 2022 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Jeroen,Thank you for reaching out to us.Only admin can be allowed to create appointments outside of working hours. That permission is granted by enabling the "Allow admin to book appointment at ... Sebastian Make Offerings Mutually ExclusiveClosed   Amelia   Updated January 19, 2022 at 4:25pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.Unfortunately, there is no option to have one service block out time slots of the other service. You would either have to create only one employee whic ... Pesce Comunica cancel apointmentClosed   Amelia   Updated January 19, 2022 at 3:25pm   4 Most recent comment from Stanislav Snagovskiy:You're welcome, Pesce,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.My apologies if I already asked this before, but may I ask yo ... Jens Eisemann filter splitting in general filter and advanced filtersClosed   wpDataTables   Updated January 19, 2022 at 3:11pm   4 Most recent comment from Miloš Jovanović:Hi, Jens. I agree with you on this 100 per cent. Definitely a great suggestion; features like this can easily increase the quality of user experience with the additional filtering options to choose ... Tom Grimes Table display export limitedClosed   wpDataTables   Updated January 19, 2022 at 2:51pm   4 Most recent comment from Miloš Jovanović:Hi, Tom GrimesWe are glad to see this has been resolved.If anything else happens, you can always create a new ticket, and we will be here to assist.Thank you Riccardo Lazzari URGENT: Store Closed, but booking possibleClosed   Amelia   Updated January 19, 2022 at 2:03pm   16 Most recent comment from Marko Davidović:Hello Riccardo,There was an update of Amelia to the 4.4 version and this issue should be resolved. Can you please test it again and let us know if everything is working as it should be.Looking forwar ... Leyla musleh more domainsClosed   Amelia   Updated January 19, 2022 at 2:00pm   6 Most recent comment from [deleted]:Hi turistas.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... David Brumbaugh Making an SQL generated table comumn into an "image" columnClosed   wpDataTables   Updated January 19, 2022 at 12:57pm   15 Most recent comment from Aleksandar Vuković:I'll get to your other ticket right away, David. Testing TMS Scheduled update of the table databaseClosed Pre-purchase questions for wpDataTables   Updated January 19, 2022 at 12:36pm   6 Most recent comment from Aleksandar Vuković:You're most welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jon San Roman Customer front end panel bugClosed   Amelia   Updated January 19, 2022 at 12:01pm   9 Most recent comment from Aleksandar Vuković:Hello PabloWe cannot replicate this issue locally, so can you please open a new ticket, pointing us to your website, where this happens?Also, we'd appreciate it if you could provide us with some ... Ashley Multiple Appointments ClarificationClosed Pre-purchase questions for Amelia   Updated January 19, 2022 at 11:45am   2 Most recent comment from Stanislav Snagovskiy:Hello Ashley, Thank you for reaching out to us. Things that you can do with packages: You can create a package of one service with multiple appointments in it and give a discount for purchasing a bund ... Sujoy WP Amelia - Pre sale QueryClosed Pre-purchase questions for Amelia   Updated January 19, 2022 at 9:08am   2 Most recent comment from [deleted]:Hi SujoyThank you for reaching out to us. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.If you have any more questions ... Andrew Full Width with Scrollable OptionClosed   wpDataTables   Updated January 18, 2022 at 6:42pm   7 Most recent comment from Miloš Jovanović:Hi, Andrew. That's right, sorry about that, I didn't show you where to input this CSS ; because there is no customize tab on the table setting, as you can see, we will add this to the custom ... Roman Problem with checkboxClosed   wpDataTables   Updated January 18, 2022 at 6:14pm   10 Most recent comment from Miloš Jovanović:Hello again, Roman.Sorry to hear that you have hosting issues. Agreed; we will be here when you come back to the tables, please contact us further when you resolve the hosting issue. Jesus Ortigosa Conflict employeers - QuestionClosed   Amelia   Updated January 18, 2022 at 4:19pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jesus, Thank you for reaching out to us. Сould you provide me with more information and screenshots, regarding this issue. So I will be able to understand what do you mean, reproduce it, and h ...