Public Tickets
Dongsoon
How to lower Cell hightClosed
wpDataTables
Updated September 27, 2021 at 12:40pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Darryn
Amelia Plugin not WorkingClosed
Amelia
Updated September 27, 2021 at 12:25pm
8
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.My apologies if I already asked this before, but may I ask you for a small favor ...
Sergei
Possibility to make online calculatorClosed
Pre-purchase questions for wpDataTables
Updated September 27, 2021 at 12:13pm
2
Most recent comment from [deleted]:Hi SergeiThank you for reaching out to us.Importing or linking to Excel files that have formulae is not possible. You would need to copy the columns and rows that contain raw data, and then use form ...
Antonio gutierrez larios gutierrez larios
NotificacionesClosed
Amelia
Updated September 27, 2021 at 12:01pm
4
Most recent comment from [deleted]:Hi AntonioAmelia notifications work together; if one type of notifications isn't working none of them will; having partial notifications is very strange. Please check the spam folder as well if t ...
Frederic
How to change header colorClosed
Amelia
Updated September 27, 2021 at 10:43am
4
Most recent comment from [deleted]:Fred,Thank you for letting me know, I was glad to helpBest Regards.
Joshua Lim
Info block selected but still display inforClosed
wpDataTables
Updated September 27, 2021 at 10:15am
2
Most recent comment from [deleted]:Hi JoshuaThank you for reaching out to us.Does it still show on the backend as well?If not then this is probably related to caching, please clear your cache or if you have a caching plugin installed ...
Maurizio Di Franco
Not seeing services after updateClosed
Amelia
Updated September 27, 2021 at 10:14am
12
Most recent comment from Aleksandar Vuković:Hey MaurizioOur developers are still checking out your website.I hope they'll be done soon, but it seems that the issue is quite strange, so I can't make any guarantees. I'll get back ...
brian valdes
Inquietud funcionalidadClosed
wpDataTables
Updated September 27, 2021 at 9:23am
2
Most recent comment from [deleted]:Hi BrianThank you for reaching out to us.The official support language is English so I apologize if something got lost in translation. If I understand correctly you would like to create reports from t ...
John Gerstenlauer
Help with stacked line graphClosed
wpDataTables
Updated September 27, 2021 at 9:18am
2
Most recent comment from [deleted]:Hi John
Thank you for reaching out to us.
In this case I would suggest using Follow table filtering option and prefilter your table to display only the desired value. You can filter the table with pla ...
Kolbjorn Ursin
Update broke our site..thanks ;(Closed
Amelia
Updated September 27, 2021 at 7:51am
16
Most recent comment from [deleted]:Hi there, I see you have opened a new ticket regarding this matter and my colleague has responded, so please check it out and you can continue solving the issue there. If credentials are needed for ...
DFSKarma
not pulling in all dataClosed
wpDataTables
Updated September 27, 2021 at 7:09am
7
Most recent comment from Aleksandar Vuković:HI again.It seems that I managed to log in, but I don't have permissions to view the back-end:Which user role is this? If it's not an Administrator user role, please upgrade the user. From ...
Frankie
Appointment/BookingClosed
Amelia
Updated September 26, 2021 at 1:32pm
4
Most recent comment from [deleted]:Hi Frankie!Thank you for the kind replyYou can change these labels using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.
[email protected]
Booking Calendar is not loadingClosed
Amelia
Updated September 26, 2021 at 12:26pm
3
Most recent comment from [deleted]:Hi Mark!Thank you for reaching out to us and for letting us know - I'm glad that the solution was found.If you have any further questions or issues, please feel free to open a new ticket, and we& ...
Jawaher
SMS messagesClosed
Pre-purchase questions for Amelia
Updated September 26, 2021 at 8:12am
4
Most recent comment from [deleted]:Hi Jawaher,thank you for contacting backHere is the SMS pricing for Saudi ArabiaSo far we have not have any reports on incompatibility with that theme.
Ashley Cairns
HIPAA ComplianceClosed
Pre-purchase questions for Amelia
Updated September 26, 2021 at 8:09am
2
Most recent comment from [deleted]:Hi Ashley,thank you for taking interest in Amelia and for reaching out to usWe don't store any data from your website, so everything you do with Amelia is saved in your WordPress database. The pl ...