We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Anja Schlichting CronjobsClosed   Amelia   Updated January 17, 2022 at 10:26am   2 Most recent comment from [deleted]:Hi AnjaI'm not sure what you're talking about - could you provide us more info please?Best Regards. Robin Booking a room for half a day or an entire dayClosed   Amelia   Updated January 17, 2022 at 9:47am   6 Most recent comment from Marko Davidović:Hello Robin,Thank you for letting us know it seems that we have a bug at the moment we will resolve it as soon as possible. Erez Connection typeClosed   wpDataTables   Updated January 17, 2022 at 9:37am   8 Most recent comment from Aleksandar Vuković:You're welcome, Erez, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Riccardo Lazzari Calendar Day ViewClosed   Amelia   Updated January 17, 2022 at 9:35am   12 Most recent comment from Uroš Jovanović:Hello Riccardo,Thank you for reaching back to us.Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, fe ... Ed Kim Please provide a valid 2-dimensional arrayClosed   wpDataTables   Updated January 17, 2022 at 9:32am   4 Most recent comment from Aleksandar Vuković:I forgot about the number format, Ed.To change that please change the number format in wpDataTables settings: Fatima Event Zoom integrationClosed   Amelia   Updated January 17, 2022 at 9:14am   4 Most recent comment from Uroš Jovanović:Hello Fatima,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Andrew Filters to say "All"Closed   wpDataTables   Updated January 17, 2022 at 9:00am   2 Most recent comment from Aleksandar Vuković:Hello Andrew.Sorry for the late response.This can be changed in file ..wp-content/plugins/wpdatatables/source/class.wdttools.php on line 467: 'nothingSelected' => __('Nothing selected&# ... Hanley Service filter doesnt work.Closed   Amelia   Updated January 17, 2022 at 8:16am   6 Most recent comment from Uroš Jovanović:Hello Hanley,Glad to hear that this issue has been resolved.Feel free to contact us if you have any other questions. Danielle External Events BookingClosed   Amelia   Updated January 14, 2022 at 3:43pm   4 Most recent comment from Uroš Jovanović:Hello Danielle,Glad to hear that.Feel free to contact us if you have any other questions. Mkhululi Form Data doesn't show on reportClosed   Report Builder for wpDataTables   Updated January 14, 2022 at 3:13pm   2 Most recent comment from Aleksandar Vuković:Hello MkhululiThank you for your purchase.Can you please provide us with more info? Show us the page where the table is, send us the template you're using, so we can test it out locally? theBigBanik Lock service capacityClosed   Amelia   Updated January 14, 2022 at 1:53pm   4 Most recent comment from Marko Davidović:Hello,You are most welcome.Of course, we understand, we are here for you if you have any more questions please feel free to open another ticket. Suneth Calendar Notification issueClosed   Amelia   Updated January 14, 2022 at 1:41pm   12 Most recent comment from Aleksandar Vuković:Thank you for your vote, Andrea.We will forward it to our developers.We're working on a lot of things in Amelia right now, so I hope this will be included as well. Angela Atherton Rotate Column HeadersClosed   wpDataTables   Updated January 14, 2022 at 1:26pm   2 Most recent comment from Aleksandar Vuković:Hello AngelaAt the moment, this is the only way you can rotate the header text. Our developers do have a couple of suggestions to implement this in the plugin, but since we develop new features based ... Luis Weber Documentation of wpdatatablesClosed Pre-purchase questions for wpDataTables   Updated January 14, 2022 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hey LuisThank you for your interest in our plugin.Unfortunately, something like this is not possible with wpDataTables. I can only help you include a timestamp column which would show you when an edi ... Catharina von Hobe Outlook-Connect to a shared mailboxClosed   Amelia   Updated January 14, 2022 at 11:49am   7 Most recent comment from Aleksandar Vuković:Thank you for your feedback Kahlil.We're glad to hear you were able to find a way to make it work for you.