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Public Tickets

Ryan Hawkinson Tree Chart ColorsClosed   wpDataTables   Updated August 6, 2021 at 1:49pm   5 Most recent comment from [deleted]:Hi Ryan,anytime; I'm glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Victor rodriguez query about function on employee and locationsClosed Pre-purchase questions for Amelia   Updated August 6, 2021 at 1:12pm   2 Most recent comment from [deleted]:Hi VictorThank you for reaching out to us.Once you create employee and locations, in the employees working hours you can set for each working period different location, so you can even set different l ... billy Booking Longer EventsClosed   Amelia   Updated August 6, 2021 at 1:05pm   4 Most recent comment from [deleted]:Hi BillyOur step by step booking UI is customer friendly and simple; however, there are a lot of options that you can mix and match to organize it to suit your business in the best possible way; you ... Daniel Chen Custom Fields EventsClosed   Amelia   Updated August 6, 2021 at 12:59pm   10 Most recent comment from [deleted]:Hi AndrasAs Liza suggested before please try to disable all other plugins, refresh the page and try again? If the issue is resolved (it should be), then start activating other plugins one by one, a ... Tieghisti Habtom Discount codeClosed   Amelia   Updated August 6, 2021 at 12:50pm   6 Most recent comment from [deleted]:Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list ... Mickey Add suffix and prefixClosed   Amelia   Updated August 6, 2021 at 12:49pm   2 Most recent comment from [deleted]:Hi MickeyThank you for reaching out to us.You can try to change the time format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our documentation page ... Eric Brulmans Creating a pop-up for bookingClosed   Amelia   Updated August 6, 2021 at 12:48pm   6 Most recent comment from [deleted]:Hi EricThis can happen when the Product 1, 2, 3 are in the same CSS class as the Booking button. These buttons need to have a separate trigger (class) in order for them to work individually. Each but ... Yasmine ACHGAF Not working daysClosed Pre-purchase questions for Amelia   Updated August 6, 2021 at 12:24pm   4 Most recent comment from [deleted]:Hi YasmineIn that case you would need to set these days individually as special days/periods in employee's profiles.It is not possible to set a different working hours period for a future time a ... Jason NEED more Buffer Time incrementsClosed   Amelia   Updated August 6, 2021 at 11:57am   2 Most recent comment from [deleted]:Hi JasonThank you for reaching out to us.You can modify the possible options from Amelia SEttings - General settings - Default time slot stepDo let us know if you need any further assistance. IW charts load very slowlyClosed   wpDataTables   Updated August 6, 2021 at 11:56am   4 Most recent comment from Aleksandar Vuković:Hi again IWUnfortunately, there's not much you can do to increase the loading speed. If you have some caching plugins, try disabling them on pages where the tables and the charts load.Another opt ... ian wpDataTables created through Gravity Forms not showing up anywhereClosed   Gravity Forms integration for wpDataTables   Updated August 6, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi IanThank you for reaching out to us.There will be no specific tables saved in the database but a query will be executed that pulls the data to wpDataTables, you can see the structure of that table ... Tomoyuki Mizuta NotificationClosed   Amelia   Updated August 6, 2021 at 10:52am   4 Most recent comment from [deleted]:Anytime Tomoyuki!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Brent Outlook Calendar infoClosed   Amelia   Updated August 6, 2021 at 10:51am   2 Most recent comment from [deleted]:Hi BrentThank you for reaching out to us.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (o ... hareth obied Amelia login pageClosed   Amelia   Updated August 6, 2021 at 10:51am   4 Most recent comment from [deleted]:Hi Hareth,thank you for contacting backThere is no unified login yet, as a lot of our clients still use the WordPress access to the backend separately from the customer panel - your clients can still ... wpinfusion DiscountsClosed   Amelia   Updated August 6, 2021 at 10:25am   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usAt the moment there are 2 options for group bookings; you can either charge each person for the full price of the ticket, or just the person booking for the ti ...