As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Alfaituri RM Question About EventsClosed   Amelia   Updated January 18, 2022 at 4:02pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alfaituri, Thank you for reaching out to us. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Please feel free to s ... Kahlil Nagi How can I manually instert a booking into the DB?Closed   Amelia   Updated January 18, 2022 at 3:49pm   2 Most recent comment from Stanislav Snagovskiy:Hello Kahlil,Thank you for reaching out to us.Amelia is a closed source code plugin, unfortunately, we will not be able to help you here.If you have any further questions or issues, please feel free ... Tyler Campbell Separate DB connectionClosed   wpDataTables   Updated January 18, 2022 at 3:11pm   2 Most recent comment from Miloš Jovanović:Hi, Tyler CampbellI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2958575/ For future reference, please don' ... Jens Eisemann Integer Column with value "unlimited"Closed   wpDataTables   Updated January 18, 2022 at 12:42pm   4 Most recent comment from Aleksandar Vuković:Will do, Jens, sorry I couldn't be of any further assistance here. andres "My profile" button doesn´t show at employee planeClosed   Amelia   Updated January 18, 2022 at 12:39pm   5 Most recent comment from [deleted]:You're welcome, Andres. If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. andres two roles at same timeClosed   Amelia   Updated January 18, 2022 at 12:38pm   6 Most recent comment from [deleted]:You're welcome, Andres.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Umberto Change plan and domainClosed   Amelia   Updated January 18, 2022 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello Umberto,Thank you for choosing the Amelia plugin. You can upgrade the license through the store, please check this article: Upgrading Licenses  And once you upgrade (per regular price), we� ... Rosetta Facciolini insertion and modification of group of appointments for 1 customerClosed   Amelia   Updated January 18, 2022 at 12:19pm   4 Most recent comment from Marko Davidović:Hello Rosetta,I'm afraid that if it is a group appointment you can not change the time of an appointment only for one customer.If you have any more questions please feel free to open another tick ... Sujoy Doctor Appointment with E prescriptionClosed Pre-purchase questions for Amelia   Updated January 18, 2022 at 12:01pm   9 Most recent comment from Marko Davidović:Hello Sujoy,You have the pricing for each country in Amelia/notifications/SMS/pricingBut if you can't find it please tell us for what country do you need the price of SMS.Looking forward to your ... lujeffcoat Disable WooCommerce Cart RedirectClosed   Amelia   Updated January 18, 2022 at 10:55am   7 Most recent comment from Marko Davidović:Hello,As for "streamlined checkout process" Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, if a feature has a lot of votes it is being develo ... Pauline Cannon How to create a Gift Certificate CategoryClosed   Amelia   Updated January 18, 2022 at 10:50am   2 Most recent comment from Stanislav Snagovskiy:Hello Pauline, Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. My advice is to use Woo ... Sarah McIvor Create address custom filesClosed   Amelia   Updated January 18, 2022 at 10:46am   2 Most recent comment from Uroš Jovanović:Hello Sarah,Thank you for reaching out to us.Unfortunately, there is no option to add custom logic to the custom fields with current Amelia's features.Please provide me a temporary WP-admin (admi ... David Payment not working / Scheduling not accurateClosed   Amelia   Updated January 18, 2022 at 10:41am   10 Most recent comment from Uroš Jovanović:Hello David,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. regis how to doClosed   wpDataTables   Updated January 18, 2022 at 9:47am   4 Most recent comment from Aleksandar Vuković:Great news, regis, thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Naji Ghobril RefundClosed   Amelia   Updated January 18, 2022 at 9:17am   2 Most recent comment from Stanislav Snagovskiy:Hello Naji,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license : After you submit a ...