Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Roger subsriptionsClosed Pre-purchase questions for Amelia   Updated December 27, 2021 at 8:27am   2 Most recent comment from Marko Davidović:Hello Roger, Thank you for your interest in our product.We have a packages of services with them you can sell appointments in a bundle but we do not have a system where you can sell credits. Packages ... hema Mail configuration errorClosed   Amelia   Updated December 27, 2021 at 6:23am   2 Most recent comment from [deleted]:Hello hemaThank you for reaching out to us.Please make sure that you set up your notifications correctly following our instruction: https://wpamelia.com/notification-settings/Issue with email notific ... Sebastian Van Den Noortgaete Pass data to booking form through url parametersClosed Pre-purchase questions for Amelia   Updated December 24, 2021 at 4:23pm   5 Most recent comment from Uroš Jovanović:Hello Sebastian,We have passed this issue to our developers who will be working on finding the solution, and we will provide you with an update as soon as we have one. HanYu Chen How to get notification mail before the class starts 1 hour?Closed   Amelia   Updated December 24, 2021 at 2:16pm   4 Most recent comment from Marko Davidović:Hello HanYu,We are glad that we're able to help you. Please try it and let us know. HanYu Chen About MyCred don't have enough points.Closed   Amelia   Updated December 24, 2021 at 1:54pm   6 Most recent comment from Uroš Jovanović:Hello HanYu,Please reach out to us if you have any other issues. doriane meunier Configuring ScheduleClosed   Amelia   Updated December 24, 2021 at 1:14pm   2 Most recent comment from [deleted]:Hi DorianeThank you for reaching out to us.Please check up your employee's working hours at Amelia > Employees > Edit Employee > Work Hours.If everything is correct, please deactivate Amelia, cle ... Kunal Adding UPI Payment MethodClosed   Amelia   Updated December 24, 2021 at 12:45pm   2 Most recent comment from [deleted]:Hi KunalThank you for reaching out to us. For payments in Amelia, we have PayPal, Stripe, Mollie, and WooCommerce integrations. With WooCommerce you can use other payment methods via addons they suppo ... doriane meunier Configuring ScheduleClosed   Amelia   Updated December 24, 2021 at 12:43pm   4 Most recent comment from Stanislav Snagovskiy:Hello Doriane,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... David Wilson Payment but no appointmentClosed   Amelia   Updated December 24, 2021 at 2:47pm   5 Most recent comment from Stanislav Snagovskiy:Dear David, I successfully created a test appointment using Paypal Sandbox mode, and there are no issues detected from my side. At the moment everything is working fine, and it is impossible to say e ... Ron Poppen Employee SelectionClosed   Amelia   Updated December 24, 2021 at 11:27am   16 Most recent comment from Marko Davidović:Hello Ron,We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Alexa Tarifs différents suivant lieu du rendez-vousClosed Pre-purchase questions for Amelia   Updated December 24, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi AlexaI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2943995/ For future reference, please don't open mul ... Dave Display of servicesClosed   Amelia   Updated December 24, 2021 at 10:43am   2 Most recent comment from Stanislav Snagovskiy:Hello Dave,Thank you for reaching out to us.This shortcode [ameliacatalog show=packages category=4] does not exist, try using [ameliacatalog category=4] instead.You can see a full list of shortcodes ... Adrián Ďurica Amelia - Can book event only for one yearClosed   Amelia   Updated December 24, 2021 at 8:48am   4 Most recent comment from [deleted]:Hi AdriánI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion page ... Alexander Harrington wpDataTables functionality for my projectClosed Pre-purchase questions for wpDataTables   Updated December 23, 2021 at 11:13pm   2 Most recent comment from Miloš Jovanović:Hi Alexander Thank you for showing interest in our plugin. - Generally speaking, everything you described can be done with wpDataTables. There are different ways, depending on what could be the best ... Alex Aldasoro adding phone number as a linkClosed   wpDataTables   Updated December 23, 2021 at 5:32pm   2 Most recent comment from Miloš Jovanović:Hi, Alex. Thank you for purchasing our plugin. HTML5 includes protocols such as tel: and mailto: that browsers can use. Browsers respond differently to these protocols. Some will launch the phone app ...