As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Atheer Google Calendar and Google MeetClosed   Amelia   Updated May 13, 2022 at 5:23pm   12 Most recent comment from Miloš Jovanović:Hey, Atheer This is the path where Amelia folder is: wp-content/plugins/ameliabooking I tried installing through your WP-Admin, but i got two different errors. I also tried to upload another folder, ... Vitor Nagata Error: could not resolve host docs.google.comClosed   wpDataTables   Updated May 13, 2022 at 5:01pm   5 Most recent comment from Miloš Jovanović:Hi, Vitor To be honest with you, i can't say with 100% certainty what it was, perhaps temporarily some kind of cache issue with Google...See if you have some caching plugin installed, in that c ... Nathan Azure hosted MS SQL Will not connectClosed   wpDataTables   Updated May 13, 2022 at 3:50pm   12 Most recent comment from Aleksandar Vuković:OK, Nathan, sorry to hear that.I'll refund your purchase now and you should receive your money within 7 business days. PECOME about packagesClosed   Amelia   Updated May 13, 2022 at 3:40pm   4 Most recent comment from Uroš Jovanović:Hello Pecome,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Pierre MIGUEL Pull data from usermetaClosed   Amelia   Updated May 13, 2022 at 12:41pm   2 Most recent comment from Miloš Jovanović:Hi, PierreThanks for reaching out to us.-This is a good question. To be honest with you, i am not 100% sure if this can be easily done without too much custom workarounds.I will check it with our se ... Brandon Fleck Dynamic TablesClosed Pre-purchase questions for wpDataTables   Updated May 13, 2022 at 12:14pm   3 Most recent comment from Uroš Jovanović:Hello Brandon Apologies, i forgot to add, these examples i sent you, are for static tables. You mentioned you need users to be able to select from multiple companies, and then get dynamic results. Fo ... Lohen FLORENT Automatic importClosed Pre-purchase questions for wpDataTables   Updated May 13, 2022 at 10:26am   4 Most recent comment from Miloš Jovanović:Hi, Lohen Thank you for the explanation, now i can understand it better. - You are correct about this : JSON source doesn't update a table saved in database. You fetch data from JSON file in s ... Francesco URL filteringClosed   wpDataTables   Updated May 13, 2022 at 10:22am   4 Most recent comment from Aleksandar Vuković:Hi again FrancescowpDataTables doesn't have any APIs yet. We'll most likely include it in one of our future updates, but there's no ETA on that yet.I wouldn't advise modifying any ... Anna Amelia glitchClosed   Amelia   Updated May 13, 2022 at 10:11am   9 Most recent comment from Miloš Jovanović:Hi, Anna I forgot to add the detail where to find the setting regarding WooCommerce description, you can edit that in Amelia settings > Payments settings > Set Metadata and Description > Descri ... Nivedita Harish Guest Post InquiryClosed Pre-purchase questions for Amelia   Updated May 13, 2022 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Nivedita,Thank you for reaching out to us.Thank you for that, but we are currently not interested in guest posts.Please let us know if you have any other questions. Vincent Claeys Outlook integrationClosed Pre-purchase questions for Amelia   Updated May 13, 2022 at 7:38am   2 Most recent comment from Marko Davidović:Hello Vincent, Thank you for your interest in our product.You would need more accounts for more employees if you do not want them to overlap. Service hours are related to employee hours and when one e ... Jorge Swing Amelia Employees not availlableClosed   Amelia   Updated May 13, 2022 at 7:35am   19 Most recent comment from Uroš Jovanović:Hello Jorge,Looking forward to your rpely. Guillermo Perez Package Acquisition and Service UsageClosed   Amelia   Updated May 13, 2022 at 7:23am   2 Most recent comment from Marko Davidović:Hello Guillermo, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this is not possible at the moment. When creating a package for now you need to determine how many appo ... Vasco Vellez images for categories, not servicesClosed   Amelia   Updated May 12, 2022 at 10:36pm   2 Most recent comment from Uroš Jovanović:Hello Vasco,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Tim Gossett Custom field labels not displayingClosed   Amelia   Updated May 12, 2022 at 10:18pm   11 Most recent comment from Uroš Jovanović:Hello Tim,Thank you very much for that.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If you w ...