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Public Tickets

James Fouché Why are changed appointments still visible in the finance overview of the day from which they were changed?Closed   Amelia   Updated November 18, 2021 at 12:50pm   6 Most recent comment from Aleksandar Vuković:Hello James.You can subscribe to our newsletter, and you'll receive info about updates, fixes, freebies, and similar info related to the plugin. Ariane Event booking notificationClosed   Amelia   Updated November 18, 2021 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hey ArianeThanks for letting us know the issue has been resolved.You can't close the ticket, but we'll do it for you.If you have any further questions or issues, please feel free to open a n ... Patrick Tuure Can't edit an EventClosed   Amelia   Updated November 18, 2021 at 12:38pm   4 Most recent comment from Aleksandar Vuković:Hey PatrickThanks for letting us know the issue has been resolved.That's exactly what I would've done if you provided me with the credentials.Since you made the change in the database, it w ... Kingsley Chimezie Why can't I sync changes made to user detailsClosed   Amelia   Updated November 18, 2021 at 12:23pm   7 Most recent comment from Marko Davidović:Hello Kingsley, We provide customers help via tickets only, we can not arrange a screen sharing call instead. Please send us a screen recording so that we can have a better understanding of your sit ... Ryan Mayne Return for unbooked bookingsClosed   Amelia   Updated November 18, 2021 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Ryan, Thank you for purchasing Amelia, and for reaching out to us. You can get pretty close to what you want but not all the way. 1. You can create the packages of services that you want but wit ... Alfonso special daysClosed   Amelia   Updated November 18, 2021 at 12:06pm   9 Most recent comment from Marko Davidović:Hello Alfonso,It depends on the form. If the form is [ameliabooking], then you will see the employee selectbox; but in Amelia / Customize you can hide the Employee field. It means to hide employee dro ... Sara-Therese Lorentsen update amelia to the new verisionClosed   Amelia   Updated November 18, 2021 at 12:00pm   6 Most recent comment from Marko Davidović:Hello Sara,You have set up cron and adjusted in such a way to only work once a day. So, the notification will not be sent 24 hours before the appointment, but the cron checks, if there is anything to ... David Feature UpdateClosed Pre-purchase questions for wpDataTables   Updated November 18, 2021 at 11:34am   2 Most recent comment from Isidora Markovic:Hi David,Thank you for your interest in wpDataTables.This notice is only for server side tables. If you turn it on filtering will work fine because all entries are on the page and for filtering, sort ... Arie Increase readabilrty of days table in Booking formClosed   Amelia   Updated November 18, 2021 at 11:27am   8 Most recent comment from [deleted]:Hello Arie!Glad to hear it helped; thank you for your timeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Flame Basic FeaturesClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:59am   2 Most recent comment from [deleted]:Hi Flame,thank you for reaching out to usDue to the large amount of features available in Amelia, we don't have a concise list, I'm afraid. All of the features listed in our documentation ... Flame Payment GatewayClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi Flame,thank you for reaching out to us and for taking interest in AmeliaWe have several payment gateway options; including PayPal, Stripe, Mollie, and WooCommerce.If you use a payment method you do ... Nicolas Jimenez Amelia UpdateClosed   Amelia   Updated November 18, 2021 at 10:44am   12 Most recent comment from Aleksandar Vuković:Hello Nicolas. We provided a response for this issue on another ticket you have open: https://tmsplugins.ticksy.com/ticket/2916837/ If you need to follow up on this, please respond there, and we' ... Nicolas Jimenez Amelia has critical issue that made my website crashClosed   Amelia   Updated November 18, 2021 at 10:44am   4 Most recent comment from Aleksandar Vuković:Hello Nicolas.We provided a response for this issue on another ticket you have open: https://tmsplugins.ticksy.com/ticket/2916837/If you need to follow up on this, please respond there, and we'l ... Tinisha Gold Payment GatewaysClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:33am   2 Most recent comment from Marko Davidović:Hello Tinisha, Thank you for your interest in our product. Amelia has integration with WooCommerce, Mollie, PayPal, and Stripe. And works fantastically with them as far as other payment systems that  ... Didi de Zwarte Notifications not editing or sendingClosed   Amelia   Updated November 18, 2021 at 10:32am   2 Most recent comment from Marko Davidović:Hello Didi, Thank you for purchasing Amelia, and for reaching out to us.  This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if y ...