As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Patrick Is it possible to create a template dashboard, which is then replicated for users as they upload data?Closed Pre-purchase questions for wpDataTables   Updated May 12, 2022 at 8:31am   4 Most recent comment from Aleksandar Vuković:You're welcome, Patrick, I hope that helps you achieve what you need.Please feel free to reach out to us if you have any further questions. Tracey Sisko queries not workingClosed   wpDataTables   Updated May 12, 2022 at 8:27am   2 Most recent comment from Aleksandar Vuković:Hello TraceyThank you for your purchase.These errors can happen for a few reasons, but they always happen for server-side tables (MySQL, manual, or imported tables). Check if you have any errors, noti ... Dujon Zivic activation & Fluent formsClosed   wpDataTables   Updated May 12, 2022 at 7:52am   6 Most recent comment from Aleksandar Vuković:Hi again Dujon.The refund is already on its way, so if you decide to continue using the plugin you'll need to purchase it again.wpDataTables doesn't have any form-entry modals, but only the ... Kim Pham Nguyen Less data on X axisClosed   wpDataTables   Updated May 12, 2022 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello KimWe're using chart engines' API to generate charts, so other than what you see in the Chart Wizard, there's nothing else you can change using the plugin's built-in features ... rajukrishnan krisnna Gravity form edit viewsClosed   wpDataTables   Updated May 12, 2022 at 7:33am   2 Most recent comment from Aleksandar Vuković:Hello there.Unfortunately, this is not possible with the plugin's built-in features. We are basically pulling Gravity's edit form, but in a modal, not in a page. To redirect your site visito ... Karisa Prestera Errror Message, No employees or services are createdor no employees are assigned to the service, at this moment - however both employees and services have been createdClosed   Amelia   Updated May 12, 2022 at 7:24am   2 Most recent comment from Marko Davidović:Hello Karisa, Thank you for purchasing our product, and for reaching out to us.Please check these points just in case: 1. Are these services visible on the site?  2. If they are, is the employee assi ... Tracy Farnden Event Function - cannot see maximum allowed spotsClosed   Amelia   Updated May 11, 2022 at 11:47pm   9 Most recent comment from Uroš Jovanović:Hello Tracy,Unfortunately, I can no longer log into your website.Can you please check that so I can log into it and provide you with an update on this issue?Looking forward to your reply. James Singleton Creating Pop Up From Button To Display One Service Category?Closed   Amelia   Updated May 11, 2022 at 11:41pm   4 Most recent comment from Uroš Jovanović:Hello James,Can you please check if you can log into your website as it is loading forever from my end?Looking forward to your reply. gary wilson group bookingsClosed   Amelia   Updated May 11, 2022 at 11:35pm   4 Most recent comment from Uroš Jovanović:Hello Gary,Glad to hear that. Let me know if that works for you.Are you referring to booking an appointment for the package from the front or back end?Looking forward to your reply. Sheila Zayas Customer access panelClosed   Amelia   Updated May 11, 2022 at 11:10pm   2 Most recent comment from Uroš Jovanović:Hello Sheila,Thank you for reaching out to us.The customer panel access notification gets sent out when the customer clicks on "Send access link" or "Forgot password". If you prefer, you can add the c ... Gerardo setting right time slotsClosed   Amelia   Updated May 11, 2022 at 7:48pm   6 Most recent comment from Miloš Jovanović:Hi, GerardoI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have a great day! Brian Anderson Unable to apply activation codeClosed   wpDataTables   Updated May 11, 2022 at 7:05pm   4 Most recent comment from Miloš Jovanović:Hey, BrianI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have a great day! Jenny Pictures in Location Description?Closed   Amelia   Updated May 13, 2022 at 1:37pm   5 Most recent comment from Miloš Jovanović:Hi, JennyI have confirmed this with our senior team and developers.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The dev ... Sérey Number of events - shortcodeClosed   Amelia   Updated May 11, 2022 at 2:40pm   6 Most recent comment from Miloš Jovanović:Hi, SéreyAfter testing, the developers advised.I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers will work on ... Jouke Wijdoogen Maximum import size CSV tableClosed Pre-purchase questions for wpDataTables   Updated May 11, 2022 at 1:56pm   5 Most recent comment from Miloš Jovanović:Hi, Jouke Sorry for the delay. I am glad to see that you have now successfully started with the table, and a chart, as well. - If the original CSV file would be uploaded to a certain file path; and i ...