As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Renata Palffy-Veber Zoom integrationClosed Pre-purchase questions for Amelia   Updated June 9, 2022 at 12:28pm   4 Most recent comment from Uroš Jovanović:Hello Renata,Unfortunately, at the moment, only one Zoom account can be connected to Amelia.Please let me know if you have any other questions. Rodolfo Diniz formulárioClosed   Amelia   Updated June 9, 2022 at 12:18pm   2 Most recent comment from Miloš Jovanović:Hi, Rodolfo Thanks for reaching out to us- We currently don't have an ideal solution for what you described, the main limitation is that, at this moment we still don't have option for "re ... John SuggestionClosed   wpDataTables   Updated June 9, 2022 at 12:13pm   2 Most recent comment from Miloš Jovanović:Hi, John Thanks for reaching out to us-1. Thank you for the suggestion about the Timestamp, i will pass it to our developers as suggestion for future improvement.I will pass this to them, but pleas ... Christophe Customize Design 2.0Closed   Amelia   Updated June 9, 2022 at 7:19am   4 Most recent comment from Aleksandar Vuković:Hey Christophe.We have forwarded the ticket to our developers, and they are working on both points, thanks for pointing them out!We'll be releasing a few small updates with fixes in the upcoming ... Jaison Joseph When i am installing , after the activation of amelia wordpress is showing that There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.Closed   Amelia   Updated June 9, 2022 at 7:02am   2 Most recent comment from Aleksandar Vuković:Hello JaisonWe're sorry to hear this is happening.In order to see what's going on, we would need you to provide us (in a PRIVATE response) with your website's wp-admin credentials, alon ... Kahlil Nagi Booking form 1 vs Booking form 2Closed   Amelia   Updated June 9, 2022 at 6:59am   3 Most recent comment from Aleksandar Vuković:Hey KahlilWe're glad to hear you like it!Also, thank you for letting us know you found the answer to your question.Please feel free to reach out to us if you have any further questions. Eugenio Amelia email notificationsClosed   Amelia   Updated June 9, 2022 at 6:04am   2 Most recent comment from Aleksandar Vuković:Hello Eugenio.Please check if all email notifications are enabled in Amelia/Notifications. Also try sending yourself test emails, and see if those arrive.If they don't arrive, the notification se ... Juan Option: Buy now, book laterClosed   Amelia   Updated June 9, 2022 at 5:51am   14 Most recent comment from Aleksandar Vuković:HI, again Bruce.That is not possibleI have a "Yoga Sessions" package with 3 services included like this:As mentioned in my previous response - it's not very intuitive, so in case there are mult ... oğuzhan sms notificationClosed Pre-purchase questions for Amelia   Updated June 8, 2022 at 9:45pm   2 Most recent comment from Stanislav Snagovskiy:Hello Oğuzhan, Thank you for reaching out to us. Unfortunately, this is currently not possible as in order to send SMS notifications with Amelia, you will have to create an account with Amelia, at t ... amir spamClosed   Amelia   Updated June 8, 2022 at 9:10pm   3 Most recent comment from Stanislav Snagovskiy:Hello Amir, Thank you for reaching out to us. This usually happens if your mail is set to PHP. We strongly recommend changing the mail service setting to SMTP or Mailgun because the email that is sen ... Kyra Sundance Litespeed pluginClosed   wpDataTables   Updated June 8, 2022 at 5:56pm   11 Most recent comment from Miloš Jovanović:Hi, KyraAnd my apology for accidentally copying a piece of another message at the beginning. You probably got that in your email - i have edited the message here. Sorry about that. abiliweb custom fieldsClosed   Amelia   Updated June 8, 2022 at 5:07pm   6 Most recent comment from Stanislav Snagovskiy:Dear Sir/Madam, You are welcome, No problem at all, If you click on the Edit button: You will find those Custom Fields under the appropriate tab: If you need some further assistance, please don' ... Luis miguel LicenseClosed   Amelia   Updated June 8, 2022 at 3:03pm   4 Most recent comment from Uroš Jovanović:Hello Luis,Glad to be able to assist you.Please reach out to us if you have any other questions. Pesce Comunica serviceClosed   Amelia   Updated June 8, 2022 at 3:03pm   20 Most recent comment from Uroš Jovanović:Hello Pesce,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Naomi Martin A few questions before possible purchaseClosed Pre-purchase questions for Amelia   Updated June 8, 2022 at 2:11pm   2 Most recent comment from Miloš Jovanović:Hi, NaomiThanks for reaching out to us1. Is it possible to generate a list of all event attendees along with the form credentials they submitted upon booking?- Yes.  We have the "export" option, to e ...