As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ian EventsClosed   Amelia   Updated June 10, 2022 at 11:02am   19 Most recent comment from Aleksandar Vuković:Hi again Ian.Did you update the plugin? Is the issue still there? I'll make sure to forward it to our developers again, so they can prioritize it if it's still not working.Also, could you p ... Steve Show only :00 and :30 time slotsClosed   Amelia   Updated June 10, 2022 at 10:42am   4 Most recent comment from Uroš Jovanović:Hello Steve,Unfortunately, there is currently no option to set a time slot step for a specific service only.There is currently no such option as that is how works at the moment, with the scroll butto ... Simon Whyatt Button StylingClosed   Amelia   Updated June 10, 2022 at 10:39am   16 Most recent comment from Aleksandar Vuković:Thank you for your feedback, Simon. kamran klarna pluginClosed Pre-purchase questions for Amelia   Updated June 10, 2022 at 10:37am   2 Most recent comment from Uroš Jovanović:Hello Kamran,Thank you for reaching out to us.You can integrate the Klarna payment with Amelia through WooCommerce and Mollie and it should work fine. Hope this helps you.You can change the local curr ... Miroslav Matejík AutomatizationClosed Pre-purchase questions for wpDataTables   Updated June 9, 2022 at 7:49pm   2 Most recent comment from Miloš Jovanović:Hi, Miroslav  Thanks for this question. Yes, if you link a table to a data source, such as Excel, Google Spreadsheet, CSV,  Json , XML,  a PHP array, or by SQL Query,  the data will be read from ... Yann Pollet Translation front-endClosed   Amelia   Updated June 9, 2022 at 5:34pm   2 Most recent comment from Stanislav Snagovskiy:Hello Yann, Thank you for reaching out to us.As I see it, you have already solved this issue:If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly h ... Tiago Payment StripeClosed Pre-purchase questions for Amelia   Updated June 9, 2022 at 5:30pm   2 Most recent comment from Stanislav Snagovskiy:Hello Tiago, Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.It probably can be done wit ... itsopen Auth before bookingClosed Pre-purchase questions for Amelia   Updated June 9, 2022 at 4:39pm   2 Most recent comment from Stanislav Snagovskiy:Hello, Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the f ... Cédric GIRARD Time zone is not correct in Google Agenda header reminder in mailsClosed   Amelia   Updated June 9, 2022 at 4:22pm   2 Most recent comment from Stanislav Snagovskiy:Hello Cédric, Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inher ... Beatrice Multiple days bookingClosed   Amelia   Updated June 9, 2022 at 4:09pm   4 Most recent comment from Miloš Jovanović:Hi, Beatrice No problem at allIf anything else happens, don't hesitate to open a new ticket.Have a great day, thank you Jason How to customize new customer email from Wordpress?Closed   Amelia   Updated June 9, 2022 at 3:30pm   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.You can check the following article on how to change the new user email from WordPress as this is not an issue with the Amelia plugin, just as you mention ... Michal Space between Filter and TableClosed   wpDataTables   Updated June 9, 2022 at 3:26pm   11 Most recent comment from Miloš Jovanović:Hi, Michal I forgot, wanted to ask you for a small favour if you don't mind? Would you consider leaving a quick review on this page if you have an account at wordpress.org and a moment of you ... Kim Pham Nguyen Shortcode for data data in datatablesClosed   wpDataTables   Updated June 9, 2022 at 3:17pm   2 Most recent comment from Miloš Jovanović:Hi, Kim Pham NguyenSorry for the delay- I am sorry to disappoint you, but at this time, this is not achievable with any of our functionalities in wpDataTables. The developers are already working for ... Bruce Booking a specific trainer from the customer panelClosed   Amelia   Updated June 9, 2022 at 12:49pm   6 Most recent comment from Uroš Jovanović:Hello Bruce,Thank you for reaching back to us.The admin can book an appointment as part of a package on the Amelia/Services/Packages/Purchased packages page.Have you added this feature request in the ... Kazzper Can I show users their own information?Closed Pre-purchase questions for wpDataTables   Updated June 9, 2022 at 12:47pm   2 Most recent comment from Miloš Jovanović:Hi, Kazzper Thanks for reaching out to us.-Yes, it is possible.For example, for editable tables, we have the built in feature for users to edit and see own data;but for non-editable tables,to restri ...