As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

satoshi ooura I have a question about how to use it.Closed Pre-purchase questions for Amelia   Updated August 18, 2022 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Satoshi,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Jessica Pelletier Adding Custom Appointment StatusClosed   Amelia   Updated August 18, 2022 at 2:16pm   2 Most recent comment from Uroš Jovanović:Hello Jessica,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Jason Scheduling restriction is too limitedClosed   Amelia   Updated August 18, 2022 at 2:12pm   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us and for your suggestion.You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully follow suggestions from our cust ... Alex Warren Visibility of services to certain users onlyClosed   Amelia   Updated August 18, 2022 at 1:46pm   2 Most recent comment from Uroš Jovanović:Hello Alex,Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in th ... Robert BERE Prevent user registration e-mail and/or backend accessClosed   Amelia   Updated August 18, 2022 at 1:44pm   4 Most recent comment from Marko Davidović:Hello Robert,Please do that and let us know how it goes.We wish you all the best. Giovanni Poul Gozzi Change color on buttonClosed   Amelia   Updated August 18, 2022 at 1:43pm   4 Most recent comment from Marko Davidović:Hello Giovanni,Unfortunately, we currently do not have the option to change the color of the button in Events as we have for the new 2.0 form. We hope that it will be implemented in the near future, b ... Peter Vox Re-purchase questionsClosed Pre-purchase questions for Amelia   Updated August 18, 2022 at 1:26pm   6 Most recent comment from Uroš Jovanović:Hello Peter,You can check our demo websites to see how Amelia works.Please let me know if you have any other questions. Giam Package CapacityClosed   Amelia   Updated August 18, 2022 at 1:06pm   2 Most recent comment from Marko Davidović:Hello Giam, Thank you for reaching out to us.No, unfortunately, our packages do not work like that. You can create a group appointment where 10 people will be able to book and there is an option to b ... Benjamin Pike payment methodsClosed Pre-purchase questions for Amelia   Updated August 18, 2022 at 12:05pm   2 Most recent comment from Marko Davidović:Hello Brad, Thank you for your interest in our product.No, Amelia has integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. Hopefully one of them will su ... Boris Ha merging AmeliaClosed   Amelia   Updated August 18, 2022 at 11:01am   2 Most recent comment from Uroš Jovanović:Hello Boris,Thank you for reaching out to us.When you are moving to one site from another we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the ... Persia Joffrey relationships between 2 posts typeClosed   wpDataTables   Updated August 18, 2022 at 9:50am   2 Most recent comment from Miloš Jovanović:Hi, Persia Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Michiel von der Crone LogClosed   Amelia   Updated August 18, 2022 at 8:30am   4 Most recent comment from Uroš Jovanović:Hello Michiel,Please reach out to us if you have any other questions. Gregory Patier Loading too longClosed   Amelia   Updated August 18, 2022 at 6:58am   25 Most recent comment from Aleksandar Vuković:Hello Wojciech.This ticket was closed almost a year ago, while Amelia was still on v4.2. The latest version of the plugin is 5.2, so most likely - it's not the same cause that results in slow loa ... nevetsnl PaymentClosed   Amelia   Updated August 17, 2022 at 9:43pm   11 Most recent comment from Uroš Jovanović:Hello Steven,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Emer Harkin Shared resourcesClosed Pre-purchase questions for Amelia   Updated August 17, 2022 at 9:40pm   2 Most recent comment from Uroš Jovanović:Hello Emer,Thank you for reaching out to us.For that purpose, you could create an employee to represent a boat and create two different services (Half-day and full-day). If one of the half-day servic ...