Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3544202
book 2 services for the same time
Closed

Comments

  • André Palmeirim Alves started the conversation

    Hello, I am interested in purchasing your Amelia plugin for my WordPress website but I have a doubt because there is something I need and which is mandatory for the proper functioning of my business, which is the following:

    I have an animal farm where visits are organized, and I want customers to be able to buy 2 types of tickets on my website, individual and family (for 2 adults and 1 child).

    During a purchase, I need to allow a customer to buy both types of tickets for the same time, for example, a family of 4 buys an individual ticket and a family pack for the 3pm visit.

    Is it possible to do this in the Amelia plugin? I've been searching online and seen a lot of people having this problem, because when you book a service at a certain time, it doesn't allow you to add a second service to the cart at the same time.

    Can you guys give me a solution before buying your plugin? Thank you for your time!

  •  1,316
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    This can be achieved in 2 ways You can create events and then you can create several tickets for event you can read more about it on this link https://wpamelia.com/events-pricing/ or you can create a service where you will be charging a price per person and for child you can create extras like this

    5007261536.png
    1808486428.png

    You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.

    Best regards. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • André Palmeirim Alves replied

    Hello Marko,

    thanks for replying back.
    Maybe I didn't explain it well but I'll try again :)

    My big problem with these service reservation systems like Amelia, is when I try to get a customer to book 2 or more services in the same purchase for the same time and it doesn't work, when I add service 1 to cart, for example at 10am, then add service 2, the 10am time slot no longer appears.

    I'll give the example of a beauty salon, a client may be getting a haircut and at the same time a manicurist and a pedicurist will be treating the client, that is, 3 services simultaneously for the same client.

    Is there a solution in your plugin to be able to schedule at least 2 services simultaneously at the same time?

    I will wait for feedback from you, Thank you!


  •  1,316
    Marko replied

    Hello again,

    No, unfortunately, currently, this feature is not built-in in Amelia. The best option that we can offer you at this time is that you can create extras for your service.

    For example you can set manicur and a pedicur as extras for some services and you can set price and time that will be added to that appointment at the end of the booking process. You can read more about it on these links https://wpamelia.com/admin-appointments/ https://wpamelia.com/services-and-categories/

    Perhaps this option can help you.

    Best regards.

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables