We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Stephane Is it possible to display services on the calendar?Closed Pre-purchase questions for Amelia   Updated May 9, 2024 at 8:28am   4 Most recent comment from Stefan Petrov:Hello Stephane,Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. Amelia booking form is designed to display a service/employee sele ... Richard Aubin Support Holiday MessageClosed Pre-purchase questions for Amelia   Updated May 9, 2024 at 7:11am   2 Most recent comment from Marko Davidović:Hello again,As always thank you for your help I have forwarded this already to the appropriate sector.We wish you all the best and hope you have a wonderful day ahead.  Mayank Presales questionsClosed Pre-purchase questions for Amelia   Updated May 8, 2024 at 10:34am   2 Most recent comment from Uroš Jovanović:Hello Mayank,Thank you for reaching out to us.1. This will be implemented in the future, but there is no ETA on when it will be implemented.2. Yes, this is possible.3. This is also possible, and it&# ... Miss c r white stripe issuesClosed Pre-purchase questions for Amelia   Updated May 8, 2024 at 10:11am   2 Most recent comment from Stefan Petrov:Hello Miss c r white,Thanks for reaching out to us. Can you please provide more information / details for better understanding of the issue? According to your message, what i understand is that the e ... Daniel FUNCIONALIDADES AMELIAClosed Pre-purchase questions for Amelia   Updated April 30, 2024 at 4:31pm   5 Most recent comment from Uroš Jovanović:Hello Jorge,I have responded to the other ticket you created.Please let me know if you have any other questions. Zeeshan I want to buy a Guest at your site (https://wpdatatables.com/)Closed Pre-purchase questions for Amelia   Updated May 4, 2024 at 3:00pm   2 Most recent comment from Uroš Jovanović:Hello Zeeshan,Thank you for your offer and for reaching out to us.At the moment, we are not interested, but please let us know if you have any questions about our plugins. Olivier Laurendeau Stripe connect with AmeliaClosed Pre-purchase questions for Amelia   Updated April 30, 2024 at 12:43pm   2 Most recent comment from Uroš Jovanović:Hello Olivier,Thank you for reaching out to us.Our developers are currently working on this and it will be implemented in the near future.Please let me know if you have any other questions. David bookingClosed Pre-purchase questions for Amelia   Updated April 30, 2024 at 7:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Becau ... Gianpaolo Faccini Booking for wine tastingClosed Pre-purchase questions for Amelia   Updated April 29, 2024 at 11:26am   3 Most recent comment from Uroš Jovanović:Hello Gianpolo,Thank you for your purchase.You'll be pleased to know that Amelia is fully equipped to meet all your needs for setting up a comprehensive booking system for your wine tasting venue ... Halil Ameila about accepting crypto paymentsClosed Pre-purchase questions for Amelia   Updated April 26, 2024 at 12:45pm   6 Most recent comment from Stefan Petrov:You are welcome,If there are no other questions, can I close this one? Sudheer Email changeClosed Pre-purchase questions for Amelia   Updated April 25, 2024 at 1:36pm   2 Most recent comment from Stefan Petrov:Hello Sudheer,Thanks for reaching out to us.The owner of the license needs to send us an email to support@tmsproducts.io from the email that was used during the purchase of the plugin. The content s ... salva AmeliaClosed Pre-purchase questions for Amelia   Updated April 24, 2024 at 8:25am   4 Most recent comment from Uroš Jovanović:Hello Salva,Thank you for the update on this and for your patience.Can you please let me know what you are referring to as location here?Looking forward to your reply. Jose Chacon Multiple booking at same timeClosed Pre-purchase questions for Amelia   Updated April 24, 2024 at 6:35am   4 Most recent comment from Marko Davidović:Hello again,Yes, if you enable them those option they can manage their services and capacity and book for the existing customers. But you as admin must first create those services on the backend they ... BERGER ANDRE-XAVIER Integration between WooCommerce and AmeliaClosed Pre-purchase questions for Amelia   Updated April 23, 2024 at 9:49pm   4 Most recent comment from Uroš Jovanović:Hello,As you have development skills, I would suggest that you take a look at the following documentation on API support in our plugin.Please let me know if that works for you or not. Daniel Davison DepositClosed Pre-purchase questions for Amelia   Updated April 23, 2024 at 7:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you should be able to set this with Amelia easily. So for events you can set the deposit of 20%And then you can enable payment via link So that they ...