We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Gilmar Diaz group peopleClosed Pre-purchase questions for Amelia   Updated January 17, 2022 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello GIlmar,Thank you for reaching out to us.Currently, there is no Ticketing system built-in in Amelia.  But it is on our "to-do list" and It will be added in the next major update.  For now, you ... Andrew Hill Integrations via Uncanny Automator?Closed Pre-purchase questions for Amelia   Updated January 17, 2022 at 2:11pm   14 Most recent comment from Aleksandar Vuković:Hello Johanna and Ronnie!Thank you very much for your votes. I added them to our list, and forwarded them to our management. I certainly hope that our development team will work on this in the future ... Andrew Pre sale questionsClosed Pre-purchase questions for Amelia   Updated January 11, 2022 at 1:14pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andrew,Thank you for reaching out to us.1) Amelia has integration with WooCoomerce, but not via SquareUp, only as a payment method, which means that all payment-related functions will be give ... David General Question about AmeliaClosed Pre-purchase questions for Amelia   Updated January 11, 2022 at 12:01pm   2 Most recent comment from Stanislav Snagovskiy:Hello David,Thank you for reaching out to us.1) You can use cron to achieve this, it's a Linux utility which schedules a command or script on your server to run automatically at a specified time ... Wayne Huggard Woo CommerceClosed Pre-purchase questions for Amelia   Updated January 10, 2022 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello Wayne, Thank you for reaching out to us. Unfortunately, adding more than one event to WooCommerce's Cart is not possible, so if that's what you're looking for - it cannot be achi ... Luis Carlos Can I change this with CSSClosed Pre-purchase questions for Amelia   Updated January 10, 2022 at 1:04pm   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us. You can use the following CSS to modify the text color of the buttons: .amelia-app-booking #amelia-booking-wrap .am-step-booking-catalog .am-select-date . ... SERGEY STAROVEROV Pre-purchase questionClosed Pre-purchase questions for Amelia   Updated January 6, 2022 at 2:18pm   2 Most recent comment from Uroš Jovanović:Hello Sergey,Thank you for expressing interest in purchasing the Amelia plugin.You could create one employee and assign it for both service A and service B. As for service B, you can create 1 more  ... Lisa Employee bookingsClosed Pre-purchase questions for Amelia   Updated January 5, 2022 at 10:14am   2 Most recent comment from Aleksandar Vuković:Hello LisaThank you for your purchase.You can include as many services as you want in a package. If one employee is working on all these services, and if the employee has enough time to accept more th ... Alex Amelia + WooCommerceClosed Pre-purchase questions for Amelia   Updated January 4, 2022 at 10:43am   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for purchasing our product, and for reaching out to us.Yes we plan to implement a ticketing system in Amelia but we do not have an ETA when it will be implemented.Amelia can' ... Ahmet Duman Limit appointments per customerClosed Pre-purchase questions for Amelia   Updated December 29, 2021 at 9:36am   2 Most recent comment from Stanislav Snagovskiy:Hello Ahmet,Thank you for reaching out to us. Amelia has the Packages, they are made to give you the option to create a package of multiple appointments from the same or different services and give a ... Ricardo Nieto Sanchz Multiple ServicesClosed Pre-purchase questions for Amelia   Updated December 27, 2021 at 3:14pm   5 Most recent comment from [deleted]:Thank you for your suggestionRicardo, please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to ... Roger subsriptionsClosed Pre-purchase questions for Amelia   Updated December 27, 2021 at 8:27am   2 Most recent comment from Marko Davidović:Hello Roger, Thank you for your interest in our product.We have a packages of services with them you can sell appointments in a bundle but we do not have a system where you can sell credits. Packages ... Sebastian Van Den Noortgaete Pass data to booking form through url parametersClosed Pre-purchase questions for Amelia   Updated December 24, 2021 at 4:23pm   5 Most recent comment from Uroš Jovanović:Hello Sebastian,We have passed this issue to our developers who will be working on finding the solution, and we will provide you with an update as soon as we have one. Alexa Tarifs différents suivant lieu du rendez-vousClosed Pre-purchase questions for Amelia   Updated December 24, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi AlexaI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2943995/ For future reference, please don't open mul ... Lissa features confirmationClosed Pre-purchase questions for Amelia   Updated December 22, 2021 at 10:43am   2 Most recent comment from Marko Davidović:Hello Lissa, Thank you for purchasing our product, and for reaching out to us.We will try to answer to all of your questions as best as possible: 1. We have group appointments there you can set the m ...