Public Tickets
Suresh
STRIPE ConnectionClosed
Amelia
Updated June 23, 2021 at 9:55am
2
Most recent comment from [deleted]:Hi SureshThank you for reaching out to us.We apologize for the delay in our answers, we are resolving the tickets in the order they come in so it might take 1-2 days for us to get to you if there is a ...
Nicolaie Ploscutanu
reset password or link access email for clients not workingClosed
Amelia
Updated June 23, 2021 at 9:24am
11
Most recent comment from Aleksandar Vuković:Hi again NicolaieSomething's wrong with your Notifications settings, but I can't say what.When I changed the credentials, and used my Gmail account, the email went through, with the URL to ...
Sinclair Ashman
Showing Events Calendar and Booking EventsClosed
Amelia
Updated June 23, 2021 at 5:59am
23
Most recent comment from Sinclair Ashman:Thanks Ivana. Yes, I'll do that if necessary.You have a great day too!S
DoQtor
Amelia Customer Setup on Wordpress AccountClosed
Amelia
Updated June 23, 2021 at 4:01am
6
Most recent comment from [deleted]:Hi there,I'm afraid that this setting is currently for all users who book in Amelia; we don't have a way for it to be selective at the moment and make only certain users Amelia Customers aut ...
DoQtor
Changing Button ColorClosed
Amelia
Updated June 23, 2021 at 3:52am
2
Most recent comment from [deleted]:Hi there,thank you for reaching out 🙂All Amelia colors can be changed in the tab Amelia > Customize.
Nikhil Nair
Amelia with headless CMSClosed
Amelia
Updated June 22, 2021 at 10:52pm
4
Most recent comment from [deleted]:Nikhil,Sure, please keep us posted.Best Regards.
Alexis
reschedule appointments date pcikerClosed
Amelia
Updated June 22, 2021 at 10:22pm
10
Most recent comment from [deleted]:Hi, Maciek,Yes, sure.You should add this script to the Customer panel page and set the number of pastDays and futureDays in this script to the number of days that should be displayed in the past an ...
Brad
Appointment system shows unavailable when I amClosed
Amelia
Updated June 22, 2021 at 6:07pm
6
Most recent comment from Brad :Nevermind all is working now!
Jay
Avatar for ConsumerClosed
Amelia
Updated June 22, 2021 at 3:07pm
2
Most recent comment from [deleted]:Hi JayThank you for reaching out to us.Unfortunately we don't yet have the option for adding profile images for customers.Each service has a description field, but it can only be displayed in the ...
gestio
Reschedule from a timeClosed
Amelia
Updated June 22, 2021 at 2:51pm
4
Most recent comment from [deleted]:Hi Gestio,thank you for elaborating, I'm sorry I have misunderstoodYes, unfortunately, this setting does influence all bookings - even rescheduled bookings, I'm afraid.You can check on our ...
Maarten Spanjaart
Per location different languageClosed
Amelia
Updated June 22, 2021 at 2:42pm
2
Most recent comment from [deleted]:Hi Marteen,thank you for reaching out to usThis can be done per domain, as settings for each domain should be different; you can just set that domain's Amelia to Dutch and the other one to German ...
Erwan
DEVELOPER PLAN ASAPClosed
Amelia
Updated June 22, 2021 at 3:00pm
3
Most recent comment from [deleted]:Hi ErwanI just heard back from Aleksandar.Please check your email, he explained what needs to be done there.Do let us know if there is anything else we can assist you with.
Nathan
Category viewClosed
Amelia
Updated June 22, 2021 at 2:23pm
4
Most recent comment from [deleted]:Hi NathanUnfortunately we can't help you much without logging in and inspecting the page, you can try adding this
.am-category-service-color {
display: none !important;
}
but if this doesn' ...
Adam
Redirects to empty cartClosed
Amelia
Updated June 22, 2021 at 2:19pm
14
Most recent comment from [deleted]:Hi Adam,thank you for the kind reply!There were no changes made, that is why I was surprised to see it working.Since the issue does not appear on my side, there is something on your side that is preve ...
Frédéric Prud\'homme
Dashboard - Personnalise the firstname and lastnameClosed
Amelia
Updated June 22, 2021 at 2:13pm
3
Most recent comment from Frédéric Prud\'homme:Thank you. We can close. I have now no first name and no last name in the DASHBOARD table. We can close this ticket. Thank youFred