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Public Tickets

Claudia Customer loginClosed   Amelia   Updated August 3, 2021 at 1:56pm   6 Most recent comment from [deleted]:Hi Claudia1. If you add this shortcode as a hyperlink to a specific word the URL will not be displayed it will stay as a hyperlink.2. When you click on the profile icon in the panel you will see the l ... Sanna GDPR - Sending encrypted notificationsClosed   Amelia   Updated August 3, 2021 at 11:24am   2 Most recent comment from [deleted]:Hi SannaThank you for reaching out to us.Unfortunately there is no option to send encrypted emails, only the normal ones to the customer or to some other email address.We did not have any feedback fro ... Keisha Bien Testing Notifications with Gmail FailingClosed   Amelia   Updated August 3, 2021 at 11:23am   2 Most recent comment from [deleted]:Hi Keisha,thank you for reaching out to usYou can check with your hosting if they have any security policies that may "filter" out our notifications and not allow them to be sent.If they have Amelia w ... Kevin Rittershaus separate form by serviceClosed   Amelia   Updated August 3, 2021 at 11:02am   7 Most recent comment from [deleted]:Hi Kevin!That is all right - that's why we're hereIt's very important that we find the best way of the setup for you.Could I add multiple services on a page by using more than one ID?Yo ... Neil Lyons stopped workingClosed   Amelia   Updated August 3, 2021 at 11:01am   5 Most recent comment from [deleted]:We are glad to hear you were able to resolve the issue If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Matthew Bambrick book more packages before the package window closesClosed   Amelia   Updated August 3, 2021 at 10:47am   4 Most recent comment from [deleted]:Hi Matthew,They would need to book at least some of the appointments to be able to purchase the same package for the second time. Lisa Werner Loading BugClosed   Amelia   Updated August 3, 2021 at 10:06am   3 Most recent comment from [deleted]:Hi Lisa,thank you for reaching out to usPlease go to Amelia > Settings > Activation, and make sure to turn on the slider Load Entities.If that does not work, please reinstall Amelia with the file in t ... Sara Beltran Beltran Sancho pricing based on daysClosed   Amelia   Updated August 3, 2021 at 9:54am   4 Most recent comment from [deleted]:Hi Sara,thank you for letting me know; I'm sorry that I could not create an alternative solution for you at the moment Els showing events shortcodeClosed   Amelia   Updated August 3, 2021 at 9:12am   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Mikey Haklander Bug adding clientsClosed   Amelia   Updated August 3, 2021 at 7:50am   7 Most recent comment from Aleksandar Vuković:You're welcome, MikeyGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeffrey using WP login form instead of customer/employee panel login formClosed   Amelia   Updated August 2, 2021 at 3:06pm   2 Most recent comment from [deleted]:Hi Jeffrey!Thank you for reaching outUnfortunately WP Customer Role Users are separate from Customer Panel user login; they cannot be connected at the moment.But I did receive requests for this possib ... Mandy Oldfield search booking viewClosed   Amelia   Updated August 2, 2021 at 2:02pm   7 Most recent comment from [deleted]:Hi Mandy,thank you for contacting back!Are you able to locate ameliabooking folder on your pc / laptop? If so please delete it.Then, go to WordPress backend (wp admin) and there go to Plugins > Add Ne ... Tanya No process time optionClosed   Amelia   Updated August 2, 2021 at 11:34am   17 Most recent comment from Aleksandar Vuković:Hello GianniThank you for reaching out to us, but please translate your further responses into English - it is the only supported language.Thank you for your suggestion, your vote has been forwarded t ... Howard Weng Page scrolling down to the bottom after click on bookingClosed   Amelia   Updated August 2, 2021 at 11:30am   4 Most recent comment from Aleksandar Vuković:Hey HowardI booked a test appointment for August 3rd, using the mobile device, and it did scroll all the way up.The only thing is that you need to wait for a few seconds before it does that. As shown ... Kara Noreika Where user bookings stored in database?Closed   Amelia   Updated August 2, 2021 at 12:29pm   7 Most recent comment from Aleksandar Vuković:One more thing.Since you want to revert the state, that's a bit problematic. You would need to perform an UPDATE for NULL columns "packageCustomerServiceId" in "wp_amelia_customer_booking" table ...