As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Remi444 Customizing the Employee PanelClosed   Amelia   Updated January 15, 2025 at 10:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not possible at this time as such because we still not implemented new employee panel and for now you need to customize 1.0 booking form to be ab ... DOUCET Patrice réservations clientesClosed   Amelia   Updated January 15, 2025 at 10:38am   2 Most recent comment from Uroš Jovanović:  Bonjour, Merci pour votre message ! Pour permettre à vos clients de réserver plusieurs services en une seule fois, vous pouvez activer la fonctionnalité Panier dans Amelia. Cette option ... Linria DRINGEND Licentie TMS verloopt vandaagClosed   Amelia   Updated January 15, 2025 at 8:52am   4 Most recent comment from Stefan Petrov:Hallo Linria, Heb je de aankoop voltooid? Je moet je creditcardgegevens invoeren en de licentie via onze website aanschaffen. Als je dit al hebt gedaan, zou je een bevestigingsmail moeten ontvangen me ... James Donis New account details email from AmeliaClosed   Amelia   Updated January 14, 2025 at 4:04pm   2 Most recent comment from Uroš Jovanović:Hello James, That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https ... Saskia notificationClosed   Amelia   Updated January 14, 2025 at 12:49pm   4 Most recent comment from Stefan Petrov:Hi Saskia, It might just take a longer time to configure, but once you get it, you will see that it makes sense. Of course, let me know if you have any issues.  Robert B Customisable InvoiceClosed   Amelia   Updated January 14, 2025 at 12:13pm   13 Most recent comment from Marko Davidović:Hello again, Thank you for sharing this with us. As we’ve explained, with your custom customization and all of what you are developing, unfortunately, we are unable to assist at this time. Our devel ... Andrei Revenco Amelia ConfigurationClosed   Amelia   Updated January 14, 2025 at 12:08pm   3 Most recent comment from Stefan Petrov:Hi Andrei, As Kenneth stated, you would need to enable "multiple booking of the same timeslot". By default, this is not configured, customers can only book one timeslot for particular service. So, in ... Adam Borowski Pricing Currency seems incorrectClosed   Amelia   Updated January 14, 2025 at 11:22am   2 Most recent comment from Uroš Jovanović:Hello Adam, Thank you for reaching out to us. I have checked your transaction details, and I can confirm that your next payment will be PLN 516.35, which includes tax. It appears there may have been a ... Gila Yagoda employees, it says error code 500Closed   Amelia   Updated January 14, 2025 at 11:06am   9 Most recent comment from Stefan Petrov:You are welcome, Gilla. Thanks for the feedback, glad to see that is working properly now. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day. Kymmiee Ikupa Simon Pop Up on Amelia formsClosed   Amelia   Updated January 14, 2025 at 10:45am   4 Most recent comment from Stefan Petrov:Hello Kymmiee, This is most likely a caching issue caused by other plugins. This behavior isn’t normal—the popup should close on the first click. Please double-check for conflicts with other plugi ... Jennifer Betts Paypal Pay In 3Closed   Amelia   Updated January 14, 2025 at 10:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. All payments in Amelia are in full and it is not possible to pay in installments or any ... Dani Phone and mail requiredClosed   Amelia   Updated January 14, 2025 at 10:19am   8 Most recent comment from Marko Davidović:Hello again, Thank you for understanding as for this issue all is working fine and this appointment was made on the backend so there is no issue with this. We wish you all the best and hope you have a ... James Donis In-Person Payments and POS IntegrationClosed   Amelia   Updated January 14, 2025 at 10:17am   2 Most recent comment from Stefan Petrov:Hi James, Thank you for reaching out to us. Please find the answers to your questions below: 1. Does Amelia integrate with any point-of-sale (POS) systems?Unfortunately, not at the moment. Currently, ... Martin Approving bookings from the employee panelClosed   Amelia   Updated January 14, 2025 at 9:44am   27 Most recent comment from Stefan Petrov:Hi Martin, You’re welcome, and thank you for your understanding. I’ve noted your feedback. While there’s always room for improvement, I must say this was a specific use case, and the process too ... Jakub Cannot Update Amelia Plugin - Update Failed Despite ActivationClosed   Amelia   Updated January 14, 2025 at 9:38am   4 Most recent comment from Uroš Jovanović:Hello Jakub, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ...