Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

eric voss voss minimum booking personsClosed   Amelia   Updated December 16, 2024 at 8:32am   4 Most recent comment from Stefan Petrov:Hi eric, When a customer makes a booking in Amelia, the system calculates the total number of attendees by including the customer booking (1) plus any additional customers accompanying them. For examp ... Imperial Notification after appointmentClosed   Amelia   Updated December 16, 2024 at 8:35am   9 Most recent comment from Marko Davidović:Hello again, We have checked this and in your console there is only one error and it is related to your server as you can see in the screenshot For this issue you need to reach out to your provider. ... Stavros Zakkas Import/Export migration & Service Description show/hideClosed   Amelia   Updated December 16, 2024 at 8:27am   4 Most recent comment from Stefan Petrov:Hi Stavros, Thank you for reaching out to us. Unfortunately, we currently do not offer customization services. However, you can suggest the features you’d like to see on our feature suggestion page, ... Babrah Problem In Employee LoginClosed   Amelia   Updated December 17, 2024 at 6:23am   11 Most recent comment from Marko Davidović:Hello again, It is most likely a conflict with another plugin, likely Paid Memberships Pro, as our auth API call gets redirected to this page on incorrect credentials: https://parentinggenie.com.au/l ... looptyloop Booking mutiple servicesClosed   Amelia   Updated December 16, 2024 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. With our cart option customers can book several appointments in one go. You can read more about it on this link https://wpamelia.com/cart/. Should you ha ... Kavoos Stark RSVPClosed   Amelia   Updated December 16, 2024 at 6:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment booking not for RSVP there is no such feature built ... Kyle Kimber RefundClosed   Amelia   Updated December 16, 2024 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Francesca Kendall pENDING TO aPPROVEDClosed   Amelia   Updated December 16, 2024 at 6:40am   4 Most recent comment from Marko Davidović:Hello again, Yes, in that case the general status for this service is used.  In services edit service settings you can set the status for each service You can turn off option notify the customer when ... Rubén Calendar does not load sometimesClosed   Amelia   Updated December 15, 2024 at 4:17pm   2 Most recent comment from Uroš Jovanović:Hello Rubén, Thank you for bringing this to our attention. Could you confirm if you were able to replicate this issue yourself? If so, please provide details or a screen recording to help us investig ... krisna purbaya schedules each dayClosed   Amelia   Updated December 13, 2024 at 4:09pm   11 Most recent comment from Uroš Jovanović:Hello Krisna, Glad to hear that, I will have this ticket closed now. Damiano Services with single daily bookingClosed   Amelia   Updated December 13, 2024 at 2:35pm   8 Most recent comment from Stefan Petrov:Hi Damiano, Yes, but Trafft is our different product, Amelia and Trafft doesn't have the same features. There are also some differences between them. AmeliaWP is a WordPress-based booking plugin ... Rivka van Egmond how to insert hyperlink in custom fieldsClosed   Amelia   Updated December 13, 2024 at 1:10pm   14 Most recent comment from Uroš Jovanović:Hello Rivka, Thank you for the update! Could you please provide a screenshot or a screen recording showing how the links appear and behave on your end? This will help me better understand the issue an ... Omeir Khatri Khatri Employee Selection on some servicesClosed   Amelia   Updated December 13, 2024 at 1:00pm   4 Most recent comment from Stefan Petrov:Hi Omeir, Thank you for reaching out. Unfortunately, I have to disappoint you on this one—there isn’t an option for this feature at the moment. The employee selection field can only be toggled on ... Tobias O Event Calendar Loading Speed & Booking IssuesClosed   Amelia   Updated December 13, 2024 at 12:33pm   7 Most recent comment from Uroš Jovanović:Hello Tobias, Thanks for your quick response and for providing the suggestions. Regarding the bug or issue shown in the screenshot, could you please let me know where I can find the booking form? Once ... Graham Watkins Maximum costClosed   Amelia   Updated December 16, 2024 at 12:19pm   7 Most recent comment from Stefan Petrov:Hi Graham, Apologies for the delayed response. Unfortunately, this is not possible at the moment. The price calculation is done on the server, and customizing the front-end prices won’t affect the a ...