Public Tickets
varia bonora
InvoiceClosed
Amelia
Updated December 13, 2024 at 11:44am
4
Most recent comment from Uroš Jovanović:Hello Varia,
Thank you for your patience. I’ve processed the refund for your upgrade. Please allow a few business days for the amount to reflect in your account, depending on your payment provider.
...
Joyca
Translation loading for the wpamelia domain was triggered too early.Closed
Amelia
Updated December 13, 2024 at 9:55am
4
Most recent comment from Marko Davidović:
Hello again,
For this error
"
wpamelia domain was triggered too early
"
Our dev team created a fix.
You can download Amelia from this link https://we.tl/t-PqugLK5Rhe
We are sending you a ...
Omeir Khatri Khatri
WhatsApp message has not been sentClosed
Amelia
Updated December 13, 2024 at 9:42am
7
Most recent comment from Uroš Jovanović:Hello Omeir,
There is an error in the console when sending a test WhatsApp notification.
The error message indicates that there is an issue with the WhatsApp integration via the Graph API. Here’s a ...
Vogue Couture
sms notification not sentClosed
Amelia
Updated December 13, 2024 at 9:33am
5
Most recent comment from Stefan Petrov:Hello,
It looks like the cron job configuration wasn't right, but I'm glad to see that you were able to find the solution. If you have any other questions, please open a new ticket and we w ...
varia bonora
packages expiration dateClosed
Amelia
Updated December 13, 2024 at 9:32am
4
Most recent comment from Stefan Petrov:Hello,
Yes, these three columns determine the expiration date.
You would need to go the database, search for the packages
Then find the particular package and click on Edit
If you scroll down ...
Vrushabh Infozzle
Query regrading coupon codeClosed
Amelia
Updated December 13, 2024 at 9:28am
2
Most recent comment from Stefan Petrov:Hi Vrushabh,
Thanks for reaching out to us. This option has already been added. You can find it in Payment settings, Coupon section. Please let me know if it works.
bedoucha Hugo
Persistent HTTP 500 Error with Amelia PluginClosed
Amelia
Updated December 13, 2024 at 9:20am
8
Most recent comment from Uroš Jovanović:Hello,
Yes, you can remove the "WP phpMyAdmin" plugin as it is no longer required.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, ple ...
Richard Schöttl
Invoice Woocommerce Product InformationClosed
Amelia
Updated December 13, 2024 at 9:17am
5
Most recent comment from Uroš Jovanović:Hello Richard,
Glad to hear that the issue has been resolved.
I will have this ticket closed now.
Wai Yee
Trigger Email After Package Payment Changed to PaidClosed
Amelia
Updated December 13, 2024 at 3:36pm
5
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that if you are updating the payment on the finance page, you should use the hook amelia_after_payment_updated
WP Hooks ...
Marco
Display bug - Amelia plugin conflicts with WordPress CustomizerClosed
Amelia
Updated December 13, 2024 at 8:40am
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You are most welcome, and we are glad that we were able to help you. It looks the same but they are not this version has fix built in. Should you have an ...
Lina Grebe
Customers cannot be createdClosed
Amelia
Updated December 12, 2024 at 8:24pm
13
Most recent comment from Uroš Jovanović:Hello Lina,
Glad to be able to assist you.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite version ...
Veronica
Help with featureClosed
Amelia
Updated December 12, 2024 at 2:11pm
2
Most recent comment from Uroš Jovanović:Hello!
Thank you for your question.
Custom fields in Amelia are connected to appointments rather than customer profiles, so they will appear on the Amelia > Appointments page instead of the Customer p ...
lino alderuccio
CANCEL APPOINTMENTClosed
Amelia
Updated December 12, 2024 at 1:42pm
2
Most recent comment from Uroš Jovanović:
Hello Lino,
When you cancel an appointment, an email will be sent to the client, but it will not include the reason for the cancellation.
Let me know if you need further clarification.
Andy Bats
Book AppointmentClosed
Amelia
Updated December 12, 2024 at 1:34pm
17
Most recent comment from Stefan Petrov:
Hi Andy,
That’s exactly what I was going to recommend. The issue occurred because the previous user had multiple roles assigned, and Amelia saved both sets of permissions. You can go ahe ...
Amir Tayabali
Support Request: Issues with Admin Calendar and Double BookingsClosed
Amelia
Updated December 12, 2024 at 1:33pm
7
Most recent comment from Uroš Jovanović:Hello Amir,
Thank you for your message!
The feature ensures that when one customer adds a booking to the WooCommerce cart, the selected time slot is temporarily blocked. This prevents other customers ...