Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Nicholas trying to create an event but its not savingClosed   Amelia   Updated January 25, 2024 at 12:52pm   4 Most recent comment from Stefan Petrov:Hello Nicholas,You are welcome, I'm glad that i could help.Please, let us know if you have any other questions or issues.Have a nice day! Karelia Carcasses Modify the text of the email notifications for Approved Reservations, however the client still receives the old text.Closed   Amelia   Updated January 25, 2024 at 10:48am   3 Most recent comment from Marko Davidović:Hello there Karelia (and Dennnis), Thank you for reaching out to us.This could be the issue if you have added additional languages to notifications and you did not change those templates like for exam ... Francisco Orta Alternative to creating packagesClosed   Amelia   Updated January 25, 2024 at 10:28am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly. But packages are only available in Pro and Elite licenses. Also, you determine what the price of the packag ... Michael Custom Status / Tile ColoursClosed   Amelia   Updated January 25, 2024 at 10:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion ... Andzelika Pre-booking appointmentsClosed   Amelia   Updated January 25, 2024 at 9:36am   4 Most recent comment from Stefan Petrov:Hello James,Apologies, i would kindly ask you to open a new ticket for any question or issue that you have. In that way, issues and questions that are related to different subjects will be in separat ... Shinya Ema Wrong amount calculation on notification e-mails when changing appointment from backend.Closed   Amelia   Updated January 25, 2024 at 9:30am   15 Most recent comment from Uroš Jovanović:Hello ShinyamGlad to hear that the issue has been resolved.I will have this ticket closed now. Leticia Default dateClosed   Amelia   Updated January 25, 2024 at 9:29am   6 Most recent comment from Uroš Jovanović:Hello Leticia,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Andrew Which type of event?Closed   Amelia   Updated January 25, 2024 at 9:16am   4 Most recent comment from Stefan Petrov:Hello Andrew,Apologies if i understood incorrectly. Feel free to try them both and configure them according to your needs. Of course, feel free to ask if you have any other questions or issues. Jacek amelia zoom integrationClosed   Amelia   Updated January 25, 2024 at 8:43am   2 Most recent comment from Stefan Petrov:Hello Jacek,Thanks for reaching out to us.Make sure that you are using the latest version of Amelia 7.4 and follow the instructions that we have on this link. We have explained everything in steps re ... Godfred Mensah Customer Login LinClosed   Amelia   Updated January 25, 2024 at 8:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you ... Denis I can't delete anythingClosed   Amelia   Updated January 25, 2024 at 8:25am   6 Most recent comment from Stefan Petrov:Hello Denis,Thanks for the additional information. It seems like it's working properly now.I've managed to delete the service "ID65 (Day trip from Split to Dubrovnik)"Can you try again with ... Kitti Beke How to delete Amelia user roles?Closed   Amelia   Updated January 25, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is part of WordPress not Amelia so we can not know what you need to delete exactly. This is best to check out with their support team. But if you del ... Debra Balestreri The recuring date /booking closes when event starts button conflictingClosed   Amelia   Updated January 25, 2024 at 7:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to use events for this and you need to click on what days events will occur. Then once the event starts no one else will be able to book event.O ... Jeremy Choi Managers Can't Delete AppointmentsClosed   Amelia   Updated January 25, 2024 at 6:52am   6 Most recent comment from Marko Davidović:Hello again Jeremy,No, since this will create conflict of of roles which we have explained in our previous reply. They need to have to separate users for each roles with 2 separate logins and 2 separ ... Franck Synchronization Google CalandarClosed   Amelia   Updated January 24, 2024 at 3:06pm   2 Most recent comment from Stefan Petrov:Hello Franck, Thanks for reaching out to us. With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be ...