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Public Tickets

Janamarechal including VATClosed   Amelia   Updated November 4, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what the issue is but as far as we understand there is an issue with VAT on WooCommerce side. So you need to reach out to their sup ... Brahim Disable buffer timeClosed   Amelia   Updated November 4, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ahmad Maraaba Upgrade planClosed   Amelia   Updated November 4, 2024 at 6:24am   4 Most recent comment from Marko Davidović:Hello again, Do not worries you will not lose any of the data. Once you purchase and you want install new one follow the instructions bellow.  You can download Amelia from your profile in our store. ... Marina Wolf Time zones do not work correctlyClosed   Amelia   Updated November 4, 2024 at 6:21am   14 Most recent comment from Marko Davidović:Hello again, You can open the ticket here: https://tmsplugins.ticksy.com/submit/#100012870 at any time if your license is valid. As for your suggestion we encourage you to kindly consider submitting ... Jack Daltrey Auto Tax on EventsClosed   Amelia   Updated November 1, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Jack, Thank you for bringing this to our attention. Currently, taxes do not auto-apply to newly created events, and you need to manually update the "all events" dropdown on the taxes tab for eac ... Dujon Zivic How to include Event into CategoryClosed   Amelia   Updated November 1, 2024 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello Dujon, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... son nguyen send an email 1 day in advance to remind customers about their appointmenClosed   Amelia   Updated November 1, 2024 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Son, Thank you for reaching out to us. For that purpose, you can set up a cronjob in Amelia. cron is a Linux utility that schedules a command or script on your server to run automatically at a ... Isabel Hoffmeyer Appointments not showing up under calendar or appointmentsClosed   Amelia   Updated November 1, 2024 at 1:49pm   7 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for the update on this. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... ronnie adams Who used coupons?Closed   Amelia   Updated November 1, 2024 at 11:10am   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Thank you for letting us know, and we're glad to hear that exporting the appointments provided the information you needed, including the 'coupon' field. It’s great that ... Bobby Square integrationClosed   Amelia   Updated November 1, 2024 at 10:20am   11 Most recent comment from Marko Davidović:Hello again, We have checked this with our dev team and this is not up to Amelia so we do not need login. This can not be set or checked in Amelia. So you need to reach out to their support team as me ... Jarek CartClosed   Amelia   Updated November 1, 2024 at 9:30am   12 Most recent comment from Stefan Petrov:You are welcome, Jarek. Have a nice weekend!   Christopher Change PriceClosed   Amelia   Updated November 1, 2024 at 8:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not change the price after it was already booked for one price. You can only ch ... Koray Label translation doesn't workClosed   Amelia   Updated November 1, 2024 at 8:14am   2 Most recent comment from Stefan Petrov:Hi Koray, Thanks for reaching out to us. Allow me to explain how this works. Amelia doesn't have the language settings so it uses Wordpress language settings. This means that it will follow the l ... Daniel McKenna Amelia Customers saved as UsersClosed   Amelia   Updated November 1, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hello Daniel, Thanks for reaching out to us. You can turn off the option "Automatically create a WP user" in User Role settings / Customer section  Astrid De Deyne online coursesClosed   Amelia   Updated November 1, 2024 at 7:33am   8 Most recent comment from Stefan Petrov:Hi Astrid, Unfortunatelly, we haven't saved the exact ticket nor we don't have the website information, apologies for that. Perhaps, you can contact the LearnDash support directly and ask th ...