Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Masayoshi Kawase Inconsistency in Appointment Registration with WooCommerce PaymentsClosed   Amelia   Updated January 23, 2024 at 11:57am   4 Most recent comment from Stefan Petrov:Hello Masayoshi Kawase,We completely understand your concern regarding security risk, but this is the most efficient (and fastest) way of troubleshooting. The point here is to reproduce the use case, ... Szabolcs Fekete Deleting an employee what causes with his/her previous appointments?Closed   Amelia   Updated January 23, 2024 at 11:41am   4 Most recent comment from Stefan Petrov:Hello Szabolcs Fekete,Unfortunatelly, currently, there is no other option than deleting the appointment, as well. Even if you cancel the appointment, Amelia recognizes the assigned employee and it wi ... Lina Grebe Book several appointmentsClosed   Amelia   Updated January 23, 2024 at 10:43am   2 Most recent comment from Stefan Petrov:Hello LinaThanks for reaching out to us.Sorry to disappoint you, but, unfortunately, there is currently no such option with Amelia's built-in features. We have developed our "Cart" feature for mu ... Sergi Stripe IntegrationClosed   Amelia   Updated January 23, 2024 at 10:35am   8 Most recent comment from Uroš Jovanović:Hello Sergi,Thank you for sharing that with me.If you need further assistance with this, please let me know. Anders Skov Westermann Booking calendar does not showClosed   Amelia   Updated January 23, 2024 at 9:05am   4 Most recent comment from Stefan Petrov:Hello Anders,No problem at all, you are welcome. We are always here to help.Yes, in 99 % of the cases, there is a conflict between Amelia and the caching plugin. Some caching plugins have optimizing o ... Jeremy Choi Customer Backend Change LabelsClosed   Amelia   Updated January 23, 2024 at 8:42am   4 Most recent comment from Stefan Petrov:Hello Jeremy,You are welcome. I'm glad that i could help.As you already know, if you have any other questions, feel free to ask and we will gladly help. Rajesh Khanna schedulingClosed   Amelia   Updated January 23, 2024 at 8:37am   2 Most recent comment from Stefan Petrov:Hello Rajesh Khanna,Thanks for reaching out to us.When you say "unable to edit location hours" you probably mean the employee work hours? There is no option to change the location hours, since the l ... Andreas Problem with Attachment in Booking NotificationClosed   Amelia   Updated January 23, 2024 at 8:23am   6 Most recent comment from Aleksandar Vuković:Hello Andreas.We understand that there are several areas in the plugin that could benefit from improvement, and our developers are actively addressing them one by one. We have plans for a comprehensiv ... KimShala Hibbert Custom FieldsClosed   Amelia   Updated January 23, 2024 at 7:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Custom fields are tied to appointments, not to customers. So you can find them in the appointment data when you click to edit the appointment.Should you h ... fausto manzella codice acquistoClosed   Amelia   Updated January 23, 2024 at 7:08am   2 Most recent comment from Uroš Jovanović:Hello Fausto,Glad to hear that the issue has been resolved.I will have this ticket closed now. Benoit Lamaury NotificationClosed   Amelia   Updated January 23, 2024 at 7:08am   2 Most recent comment from Uroš Jovanović:Hello Benoit,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websit ... Andrew From Elementor to OxygenClosed   Amelia   Updated January 23, 2024 at 7:07am   6 Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for the update on this.We will respond to the ticket that you created as soon as possible. David Rogers Events not showingClosed   Amelia   Updated January 23, 2024 at 6:56am   7 Most recent comment from Marko Davidović:Hello again David, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and w ... Jeremy Choi Send user welcome email by defaultClosed   Amelia   Updated January 23, 2024 at 6:53am   4 Most recent comment from Marko Davidović:Hello again Jeremy,We are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you th ... Maxime Potier Limit number of extras per serviceClosed   Amelia   Updated January 23, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can do the opposite you can set Minimum required extras but not maximum at the mome ...