Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Jeremy Choi Notification Emails Remove LanguageClosed   Amelia   Updated January 24, 2024 at 1:47pm   4 Most recent comment from Uroš Jovanović:Hello Jeremy,As Marko is out of the office, I will fill in for him.Unfortunately, there is no such option to delete it and you will have to configure it for both templates in the future.Please let me ... Sebastian Villaboa settingClosed   Amelia   Updated January 24, 2024 at 1:01pm   10 Most recent comment from Stefan Petrov:Hello Sebastian,Everything is related to each other, the services, locations, and employees. You can't assign the location to a service, but you can assign the location to the employee. Yet again ... Vicki Love Block payments and bookingsClosed   Amelia   Updated January 24, 2024 at 12:42pm   2 Most recent comment from Stefan Petrov:Hello Vicki,Thanks for reaching out to us.You can configure a package of services that can be offered with discounted pricing. Packages in the Amelia Booking plugin are made to give you the option to ... Sascha Optional FieldClosed   Amelia   Updated January 24, 2024 at 12:06pm   2 Most recent comment from Stefan Petrov:Hello Sascha,You can add the placeholder for the custom field in the notifications template, so each time the booking is completed, if the custom field is selected, it will render the information. O ... Andrew notesClosed   Amelia   Updated January 24, 2024 at 11:53am   2 Most recent comment from Stefan Petrov:Hello Andrew,Thanks for reaching out to us.When creating an appointment, the employee will have the option to write a note, but this is for internal usage. As you can see, right under the date and tim ... Vicki Love Custom FontClosed   Amelia   Updated January 24, 2024 at 11:43am   15 Most recent comment from Uroš Jovanović:Hello Vicki,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Maxime Potier Import WordPress users in Amelia CustomersClosed   Amelia   Updated January 24, 2024 at 11:38am   8 Most recent comment from Stefan Petrov:Hello Maxime,In WP users, you can click on the checkbox to select all the users and then you have the option to "add role"By doing this, you can assign the role to all users selected, but make sure th ... Peter Dudics apiClosed   Amelia   Updated January 24, 2024 at 11:35am   3 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for your patience.We have identified this as a bug and it will be fixed in the next update. You can replace the following file:src/Infrastructure/API/ApiRoutes/Booking/Appointmen ... reu0691 Get custom field information for an event I can't. I registered the event and put a custom field in it. By the way, the customer about customization is not getting information.Closed   Amelia   Updated January 24, 2024 at 9:33am   2 Most recent comment from Stefan Petrov:Hello reu0691,Thanks for reaching out to us.When you create a custom field, make sure that the particular event or service is assigned to that custom field. The custom fields will appear on the "cust ... Safa Alai Refer Events to FriendsClosed   Amelia   Updated January 24, 2024 at 8:46am   4 Most recent comment from Uroš Jovanović:Hello Safa,Thank you for clearing that up.Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel f ... Tom Available booking times incorrectClosed   Amelia   Updated January 24, 2024 at 8:21am   14 Most recent comment from Stefan Petrov:Hello Tom,You are welcome, i'm glad that i could help.Please, let us know if you have any other questions or issues and we will kindly assist.Have a nice day! JP Fallou TEchnicalClosed   Amelia   Updated January 23, 2024 at 7:21pm   4 Most recent comment from Uroš Jovanović:Hello,We are glad to be able to assist you.I will have this ticket closed. Diego Covarrubias APPOINTMENT EMPLOYEE STATUSClosed   Amelia   Updated January 23, 2024 at 6:33pm   15 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for the update on this and for your patience.I will have this ticket closed now. Marlon Deposit LinkClosed   Amelia   Updated January 23, 2024 at 5:41pm   6 Most recent comment from Uroš Jovanović:Hello Marlon,Thank you for your patience.As Marko is out of the office, I will fill in for him.I am really sorry for the possible confusion that this may have caused. The payment link feature is des ... john payment linkClosed   Amelia   Updated January 23, 2024 at 5:38pm   4 Most recent comment from Uroš Jovanović:Hello John,My apologies for the misunderstanding.Here are the placeholders that you need to add to the email templates on the Amelia/Notifications page:%payment_link_mollie%%payment_link_paypal%%payme ...