As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Remi444 Customer Panel Not Prompting for Password Setup After Package PurchaseClosed   Amelia   Updated February 7, 2025 at 9:42am   6 Most recent comment from Stefan Petrov:Hi Remi, That’s an interesting solution—we hadn’t considered that, but if it works for this use case, that’s great news. Do you have any other questions, or should I mark this as solved? Reza Karim Wordpress BugClosed   Amelia   Updated February 7, 2025 at 9:33am   4 Most recent comment from Stefan Petrov:Hi Reza, You need new credentials for the SMS account, so the email should be the new one, as well.    [email protected] Notification 3 emailsClosed   Amelia   Updated February 7, 2025 at 9:11am   4 Most recent comment from Marko Davidović:Hello again, No, unfortunately, currently this feature is not available in Amelia. This is the only option that we can offer you at this time I'm afraid.  In light of this, we encourage you to k ... Tom DiBuono Customer Panel Birthday fieldClosed   Amelia   Updated February 7, 2025 at 8:50am   4 Most recent comment from Stefan Petrov:Hello, Please feel free to search through our feature suggestion page, as more people vote, the feature will move higher on the priority list. You can certainly follow our changeLog page if you� ... Jurgen Migrating dataClosed   Amelia   Updated February 7, 2025 at 8:41am   4 Most recent comment from Uroš Jovanović:Hello Jurgen, We usually do not support direct MySQL queries, as most of our users prefer managing configurations through the interface rather than running database commands. However, if this solution ... Tom DiBuono Waiver of liability/Cancellation policyClosed   Amelia   Updated February 7, 2025 at 8:34am   6 Most recent comment from Uroš Jovanović:Hello Tom, Glad to be able to assist you. Please let me know if you have any other questions. Tom DiBuono Reporting/Export on classes/eventsClosed   Amelia   Updated February 7, 2025 at 7:01am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Angélique Calendar not appearsClosed   Amelia   Updated February 7, 2025 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you can see the booking form on page when you are logged in WordPress? If this is the case then this can be 1 of 3 issues but most likely ... Remi444 Sending Password Setup Email When Manually Adding CustomersClosed   Amelia   Updated February 7, 2025 at 6:41am   6 Most recent comment from Uroš Jovanović:Hello Remi, Thank you for sharing this solution with us. Please let me know if you have any further questions in regards to the Amelia plugin. Djimmy Coupon managementClosed   Amelia   Updated February 7, 2025 at 6:28am   7 Most recent comment from Marko Davidović:Hello again, You are most welcome but whether this will be implemented in the future or not we can not say. It has been forwarded as promised and we will wait and see if it will be added in the future ... Rick Resource configurationClosed   Amelia   Updated February 6, 2025 at 7:57pm   8 Most recent comment from Uroš Jovanović:Hi Rick, Thanks for the detailed explanation and screenshots! I’ll take a closer look at this and get back to you as soon as I have more information. Appreciate your patience! razvan Selling memberships and use qr code to identify usersClosed   Amelia   Updated February 6, 2025 at 6:56pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Amelia does not have a built-in option to sell memberships or subscriptions without linking them to specific services. You can use an integration with Paid Memberships Pro or another mem ... Adam O. Disconnect wp users from amelia profilesClosed   Amelia   Updated February 6, 2025 at 2:40pm   2 Most recent comment from Uroš Jovanović:Hello Adam, Unfortunately, there is no bulk option to disconnect all WordPress users from Amelia customers at once. The only way to do this is to manually disconnect them one by one. Let me know if yo ... razvan how can user register their accountClosed   Amelia   Updated February 6, 2025 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Amelia customers are automatically registered when they book an appointment or event. Alternatively, they can be manually created in the back-end by an admin. There is no separate regist ... Omar O'Hara Can't enable stripeClosed   Amelia   Updated February 6, 2025 at 9:04am   6 Most recent comment from Stefan Petrov:Hi Omar, I guess it's the Stripe-related issue, but great to see that it works properly now. Please, monitor the issue and keep me posted. Of course, should you have any other questions or issues ...