Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mārtiņš Only 1 string from front end is not translatable trought Loco translateClosed   Amelia   Updated February 14, 2024 at 11:17am   8 Most recent comment from Stefan Petrov:You are welcome, Mārtiņš.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! arl0ng administrator to schedule an appointment at any timeClosed   Amelia   Updated February 14, 2024 at 10:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can set several locations in employee work hours and during those hours you can choose locations but outside employee work hours you can book this emp ... lorenzo carpagnano Work hours & BreaksClosed   Amelia   Updated February 14, 2024 at 10:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is not correct setup you can not just place breaks you need to set work hours in employee modal in work hours this. So you can use breaks like thisOr ... Elena Shortcode multiplyClosed   Amelia   Updated February 14, 2024 at 10:15am   6 Most recent comment from Stefan Petrov:Hello Elena,Unfortunatelly, there is on option to configure the location to be indicated in the employee's name. In the first step, the customer can either choose the service, employee or locatio ... Jermon Green Display booking flow for specific eventClosed   Amelia   Updated February 14, 2024 at 10:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Amelia can only exist in WordPress environment so you can create a page for that one event using our shortcodes for example Amelia Shortcodes and Front-e ... haytham user already exists while its notClosed   Amelia   Updated February 14, 2024 at 10:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If Amelia shows this error then this mail must be in use. Please check WP users for this mail if you do not find it in Wp or in Amelia you will need to se ... Lucy Jayne Brown I cant update to proClosed   Amelia   Updated February 14, 2024 at 9:55am   17 Most recent comment from Uroš Jovanović:Hello Lucy,But how does WooCommerce relate to the notification templates that you have shown in your screenshots?Please check the following article on how to set up WooCommerce.Let me know if that ... Cristian Problema accesso area personaleClosed   Amelia   Updated February 14, 2024 at 9:11am   5 Most recent comment from Marko Davidović:Hello again, You are using the old version of Amelia 6.7We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest version ... erwin google syncClosed   Amelia   Updated February 14, 2024 at 8:47am   15 Most recent comment from Stefan Petrov:Hello erwin,You can leave it disabled if you don't want the "busy slots" to be removed. Feel free to test it with an increased number and it should be working properly. Marco Jacobsen Buffer Time Syncing with Google CalenderClosed   Amelia   Updated February 14, 2024 at 8:18am   6 Most recent comment from Marko Davidović:Hello again,If you want only 15 minutes gaps you can set that you have 15 minutes buffer after the service. This creates that 15 minutes gap between appointments. There is not much else that we can su ... Henry Events and customisation issues/questionsClosed   Amelia   Updated February 14, 2024 at 8:08am   2 Most recent comment from Stefan Petrov:Hello Henry,Thanks for reaching out to us.Please, find the answers below1. Displaying a list of events only for one location. What I'd like is a shortcode like [ameliaeventslistbooking location ... Audrey Mertens account paiement issueClosed   Amelia   Updated February 14, 2024 at 8:00am   2 Most recent comment from Stefan Petrov:Hello Audrey,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. As you said, you need to enable the deposit option first, and dependin ... jorge problems with ameliaClosed   Amelia   Updated February 14, 2024 at 7:04am   7 Most recent comment from Marko Davidović:Hello again,We went on your site and we created a new serviceThat we added tour employee work hoursAnd then we created a new page since you did not tell us on which page the issue is There you can se ... Wouter van Maaren Best way to setupClosed   Amelia   Updated February 13, 2024 at 2:45pm   2 Most recent comment from Stefan Petrov:Hello Wouter van Maaren,Thanks for reaching out to us.Perhaps you can create service as cars instead of the employees, since if you enable the maximum capacity of service to 2 or above, the customers ... Delphine Settings of Pro lifetime don't workClosed   Amelia   Updated February 13, 2024 at 2:29pm   2 Most recent comment from Uroš Jovanović:Hello Martial,For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fi ...