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Public Tickets

Miyamaru Tomohide Form Data Loading is very slowClosed   Amelia   Updated August 29, 2024 at 6:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the ... James Coupon UX DemoClosed   Amelia   Updated August 29, 2024 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can find coupon enabled on our demos for example in this one https://sports.wpamelia.comYou can see option foe coupon enabled Also you can read more ... Jérôme Duchêne Customer Panel 2.0 is not showedClosed   Amelia   Updated August 29, 2024 at 5:01am   5 Most recent comment from Marko Davidović:Hello again,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future custome ... Marion Delval problème de synchronisation avec Google CalendarClosed   Amelia   Updated August 28, 2024 at 2:46pm   18 Most recent comment from Uroš Jovanović:Bonjour Marion, Merci pour la mise à jour à ce sujet. Je suis désolé si je l'ai déjà demandé auparavant, mais puis-je vous demander un petit service, si cela ne vous dérange pas ? Pourrie ... Nael Do we can autorize the employee to schedule / postpone his appointement in his employee's panel at any time and any day he wants without taking care of his work hours and the service duration .?Closed   Amelia   Updated August 28, 2024 at 1:55pm   12 Most recent comment from Uroš Jovanović:Hello Nael,Thank you for the update on this.I have tried to find a workaround for this, but unfortunately, this cannot be done from our end.Please feel free to search through our feature suggestion p ... Temper Is Outlook Calendar integration specific to the employees Email addressClosed   Amelia   Updated August 28, 2024 at 1:36pm   4 Most recent comment from Uroš Jovanović:Hello,You can set up any email (even fake ones) and those emails for employees do not have to be related to Outlook calendar.Please let me know if you have any other questions. Volodymyr Varakin Notifications via Cron not workingClosed   Amelia   Updated August 28, 2024 at 1:18pm   10 Most recent comment from Stefan Petrov:Hi Volodymyr,I doubt that the issue is related to Amelia since WPCrontol is a third-party plugin and it is only used for sending the crons, but it's a Linux tool. But, if you said that even the C ... Adam O. crons and email/sms notifications in generalClosed   Amelia   Updated August 28, 2024 at 12:29pm   37 Most recent comment from Stefan Petrov:Hi Adam,Cron is a scheduled task which runs in a predefined sequence. If it's set to "15 minutes" it will run every 15 minutes from the moment it's created. In one day (24 hours), the cron w ... Carlos No llegan los recordatorios de citas, ni por whatsapp ni por emailClosed   Amelia   Updated August 28, 2024 at 11:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.For this you must contact your hosting provider since this is see on server. For cron the best and easiest way to set this up is just to ask your hosting ... Pierre Hiding the "Are you booking for multiple people?" optionClosed   Amelia   Updated August 28, 2024 at 10:05am   12 Most recent comment from Marko Davidović:Hello again,Unfortunately, currently, this feature is not available in Amelia. You can not do that no steps from Amelia can be skipped or turned off this is how form is designed to work and it must f ... Alex Php error 500Closed   Amelia   Updated August 28, 2024 at 10:02am   18 Most recent comment from Marko Davidović:Hello Yamato,No, please open your own ticket and send us your issue and screenshots there so that it can be tested before it escalated to developers. In response 3 we mentioend that we would need adm ... Rushank Customized dates for serviceClosed   Amelia   Updated August 28, 2024 at 9:23am   2 Most recent comment from Stefan Petrov:Hi Rushank,Thanks for reaching out to us. This is possible to configure with special days option, but since this is related to an employee, not service, in my opinion, the best option would be to cre ... Tomáš Strmiska It is impossible to make booking with some e-mail addressesClosed   Amelia   Updated August 28, 2024 at 9:17am   11 Most recent comment from Stefan Petrov:Awesome, thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Cynthia Paypal Advanced Checkout integrationClosed   Amelia   Updated August 28, 2024 at 9:06am   2 Most recent comment from Stefan Petrov:Hi Cynthia,Thanks for reaching out to us. Sorry to disappoint you, unfortunately, currently, PayPal option in Amelia only offers "standard" checkout. Yes, we are aware that you can have other options ... Leon Amelia QuestionsClosed   Amelia   Updated August 28, 2024 at 7:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to diff ...