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Public Tickets

Wildan Ramlan Google Meet Integration ProblemClosed   Amelia   Updated April 7, 2022 at 9:46pm   2 Most recent comment from Uroš Jovanović:Hello Wildan,Thank you for reaching out to us.Can you please install the attached version of the plugin with the fix-applied for the issue you are dealing with, test it out and let me know whether it ... Remco Borsato Cannot delete participant in eventsClosed   Amelia   Updated April 7, 2022 at 6:25pm   3 Most recent comment from Miloš Jovanović:Hi, RemcoFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Peter Events with Additional DatesClosed   Amelia   Updated April 7, 2022 at 3:31pm   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for purchasing our product, and for reaching out to us.This is shown to like that you because you have created one event with two time intervals.If you want them to be shown sep ... ep Employee display renameClosed   Amelia   Updated April 7, 2022 at 3:11pm   6 Most recent comment from Uroš Jovanović:Hello Ep,Thank you, please reach out to us if you have any other questions. Marius Volden Force an appointment to be more peopleClosed   Amelia   Updated April 7, 2022 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Marius,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features as the "Bring a friend" option is optional.Please feel free to search t ... Roelf Woldring cancel a date in an eventClosed   Amelia   Updated April 7, 2022 at 2:30pm   2 Most recent comment from Marko Davidović:Hello Roelf, Thank you for purchasing our product, and for reaching out to us.You just need to click on the red minus button and that part of the event will be deleted and that is itHope this helps.Lo ... Frédéric Prud\'homme Special day do not overwrite correctly the break periodClosed   Amelia   Updated April 7, 2022 at 1:15pm   20 Most recent comment from Aleksandar Vuković:Hey Fred.Existing appointments will not be affected - they're already saved in the database, so you can change the duration of services and that will only affect the new appointments.If you actua ... otshomampita pierre Google calendar integrationClosed   Amelia   Updated April 7, 2022 at 12:21pm   2 Most recent comment from Miloš Jovanović:Hi, otshomampita pierreFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than ... Matthew Bambrick Webhook Report GeneratorClosed   Amelia   Updated April 8, 2022 at 12:34pm   11 Most recent comment from Uroš Jovanović:Hello Matthew,I have additional questions regarding your query.Are you looking for an appointment date before it is changed to the reschedule webhook? The last appointment date of the customer doesn� ... Dustin Zander PaymentClosed   Amelia   Updated April 7, 2022 at 11:54am   4 Most recent comment from Marko Davidović:Hello Dustin, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Kianna Paul Activation code area - greyed outClosed   Amelia   Updated April 7, 2022 at 11:06am   2 Most recent comment from Uroš Jovanović:Hello Kianna,Thank you for reaching out to us.Please find the amelia plugin zipped folder attached which you can use for the installation to then proceed with the activation.Please let me know if you ... Ebba Sund Schedule bookingClosed   Amelia   Updated April 7, 2022 at 11:05am   9 Most recent comment from Marko Davidović:Hello Ebba, We've tested it again this time from the back end as you asked, and we haven't been able to replicate the issueHere you can see that we have booked from the backend at 12.30 like ... Michael Pucher Client Backend ViewClosed   Amelia   Updated April 7, 2022 at 10:46am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.For that purpose, you can assign the Amelia Manager role to that WordPress user. You can read more about the Amelia Manager role on this link.Hope this h ... Nicola Henderson TIME ZONE on customer portalClosed   Amelia   Updated April 7, 2022 at 10:41am   2 Most recent comment from Uroš Jovanović:Hello Nicola,Thank you for reaching out to us.You can try the following CSS code to hide the time zone field from the customer panel: .amelia-app-booking #am-cabinet .am-cabinet-timezone {    displa ... Anil Gökkaya Using custom fields in checkoutClosed   Amelia   Updated April 7, 2022 at 9:39am   9 Most recent comment from Aleksandar Vuković:Hey AnilThis is how to do it: function amelia_checkout_data_callback($defaultData, $container, $key){    $allData = wc()->cart->get_cart()[$key]['ameliabooking'];     return array_merge( ...