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Public Tickets

Roberto Pandolfi Roberto Mail and Phone is not mandatory in modify modeClosed   Amelia   Updated June 1, 2022 at 9:20am   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.The mandatory settings apply to the front-end booking of the customer and it doesn't apply to the back-end settings.Hope this helps you.Please reach ... Martin Suchta Date/TIME different in DB vs On Screen - On Screen Display CorrectClosed   Amelia   Updated June 1, 2022 at 7:38am   3 Most recent comment from Marko Davidović:Hello Martin, We are glad that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Brunswick MIll Studios Problems Setting Up ServicesClosed   Amelia   Updated May 31, 2022 at 11:30pm   8 Most recent comment from Miloš Jovanović:Hi, Brunswick MIll Studios- You won't be able to add an employee with a blank Email, that field is mandatory;but what i can offer is a workaround;  multiple employees can have same email ( for ... Sabrina Michaud Forgotten Password not workkingClosed   Amelia   Updated May 31, 2022 at 8:22pm   6 Most recent comment from Miloš Jovanović:Hi, Sabrina Can you check is this the same issue as we covered on the other ticket, for the employee access panel password? https://tmsplugins.ticksy.com/ticket/3035924/ We covered how this functional ... Yvette Asker Events DisplayClosed   Amelia   Updated May 31, 2022 at 5:15pm   2 Most recent comment from Stanislav Snagovskiy:Hello Yvette, Thank you for reaching out to us.Depending on how you want to set up the event, you need to use a shortcode to show certain events. We have two views of the event. First is the Event Ca ... Lars WP6Closed   Amelia   Updated May 31, 2022 at 5:02pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lars, Thank you for reaching out to us.Yes, it is, we always adjust Amelia to be compatible with the latest version of WordPress.If you need some further assistance, please don't hesitate t ... Sascha Bergin Preconfigure reminders in ICS fileClosed   Amelia   Updated May 31, 2022 at 4:38pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sascha,Thank you for reaching out to us. 1) There is an option to configure the ICS file description at the bottom of the Amelia/Settings/Notifications page. 2) Сould you provide me with scree ... Sascha Bergin Hide date & selector filters on event booking widgetClosed   Amelia   Updated May 31, 2022 at 4:35pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sascha, Thank you for reaching out to us.I'm afraid that we didn't quite get what you want to achieve exactly? Can you please explain to us in a little more detail and maybe send us a ... Sascha Bergin Event Capacity not clearClosed   Amelia   Updated May 31, 2022 at 4:31pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sascha,Thank you for reaching out to us and for your suggestion. Unfortunately, there is currently no way to change it with Amelia's built-in features. You can suggest that feature on ... Gil CLS issues for google search console - SEO issuesClosed   Amelia   Updated May 31, 2022 at 1:59pm   2 Most recent comment from Stanislav Snagovskiy:Hello Gil, Thank you for reaching out to us.I have forwarded this to our developers, and I will reach you as soon as I hear back from them.If you need some further assistance, please don't hesita ... Dave Mongillo Data in Booking FormsClosed   Amelia   Updated May 31, 2022 at 1:21pm   2 Most recent comment from Stanislav Snagovskiy:Hello David, Thank you for reaching out to us.I can not reproduce that issue on your website: Most likely your browser saves that data, please try again in another browser.Let us know if it helps, pl ... Federico Customer Panel AccessClosed   Amelia   Updated May 31, 2022 at 11:23am   4 Most recent comment from Marko Davidović:Hello Federico,Unfortunately, this is not possible at the moment, the customer panel works separately and in order to access the customer panel customers must enter mail and the password. They canno ... Dave Mongillo Updating the Amelia PluginClosed   Amelia   Updated May 31, 2022 at 9:59am   4 Most recent comment from Stanislav Snagovskiy:Dear Dave,You are welcome,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if y ... Gintare Limited servicesClosed   Amelia   Updated May 31, 2022 at 7:33am   4 Most recent comment from Marko Davidović:Hello Gintare, You are most welcome, and we are happy to hear that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there. We wish ... Stephanie Barry Woods Stripe Payments Are Not Going ThroughClosed   Amelia   Updated May 31, 2022 at 6:53am   2 Most recent comment from Marko Davidović:Hello Stephanie, Thank you for contacting us.Please write us for which appointments / events and customers this has happened? Also, send us a link from the page where you have that event and please pr ...